Kwik Kar Oil Change & Auto Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Reyanna B.
4 days ago
Kwik Kar Plano got me in right away and my service was taken care of in a timely manner. The staff was nice and knowledgeable, also didn t try to oversell which I liked the most. I will return for all my car maintenance needs

  Becca B
a month ago
Stopped in for a quick state inspection without an appointment. I was greeted by Stefan and he had me in and out with the best customer service I have received for a state inspection. I plan to bring the car back to this location for the oil change. The waiting area is nice clean as are the bays.

  Venkatesh Chowdary
2 weeks ago
I highly recommend Kwik Kar oil change & Auto Care. They are very professional and helped me a lot to understand my car issues and fixed with reasonable price. I am very happy with their services 100% recommendable !Bradlee and Stefan helped me a lot. appreciate there services. Thank you..!

  Tommy Philips
3 months ago
I didn t have to wait long. Service was good and staff friendly. The only reason why I m not giving it 5 stars is because of the price. $120 for an oil change is a little high. Otherwise, I definitely recommend them because like their names says, they are quick.

  James Talley
3 months ago
My experience here has been amazing! Jon really broke down issues with my car, and explained them to me clearly. He noticed some things I hadnt take care of, and really helped me get them handled before becoming a problem. I really appreciate this place for educating me and taking care of the work i needed!! 5 stars all day to Jon and his team!

  Fallona B
2 months ago
I always have a great experience at this Kwik Kar. The entire staff are always friendly, helpful and knowledgeable. They keep the facility clean and comfortable. They get my car taken care of quickly. I ll never go anywhere else.

  Pradeep Narendran
6 months ago
Fantastic customer service. Very personal and professional. Unlike Toyota of Plano where, when I asked what s the wait time, they told me over phone it would be a walk in for oil change and when I went there they said it would be a 1.5 hour wait for walk ins, and that too very rudely with an attitude of supremacy if you know what I mean! However, Toyota said it would be $ 80 + tax whereas here they charge $ 89 + tax. In any case who knows what the final bill at Toyota would actually be, so I went with these guys and I m happy.

  Alexandra Hernandez
a month ago
Really appreciate their attitude and responsiveness. They took care of my car immediately. They provide good advice.I recommend.Thanks!

  Christian Bables
3 weeks ago
Went here for an inspection, I kid you not I was in and out within 15 minutes. The staff at this location are nice folks. I really appreciate the great service I received.

  Alana Samuels
6 months ago
Steven and his team are absolutely incredible! I come here for my oil changes, bust the team here went over and beyond with my vehicle. He was sacrificing and stayed to fix something on my car. He was patient and kind but most of he got the job done with a smile! The work AND the customer service is great!Services: Electrical repair, Auto maintenance, Oil changeServices: Electrical repair, Auto maintenance, Oil change

  Joseph Molina
4 months ago
I was waiting for someone to come out due to the sign saying wait for attendant. The tech saw me and never came out to ask me what service I needed. I waited for 10 min untill I walked around the building to the entrance to say yall see me out there were yall ever going to come out and ask me what service I need it. Very lazy and seem like they did not want to help me so acted like they did not see me when I was the only vehicle here. Smh!!I would like to update my review. The manager did come out and handle the situation with the employees. I do appreciate the rapid response to my review issue

  liabritt1232
2 months ago
The guys are very pleasant and helpful! Super fast service I was in and out in less than 20 minutes. Theyre always awesome!

  Mr Deen
6 months ago
I Use to work here 3 months ago and prior to I was there for a year and half. The reason for my comment is for the fact I have never been treated like a criminal for asking a question about my property. I had a vehicle parked on the cleaner side and it got towed knowing they had information of the owner and could easily contact him. They called the police so I did as well. Police came to my house 5 min after I left and said he got the info from them on my car, and it showed the address to where he arrived at. How is it a police can get a person info from someone, but I can't get any. As a manager you don't run to the police you try to defuse the problem. The new manager that has been there for a week is very unprofessional. To lie and say I caused a disturbance and I never not once raised my voice is crazy. I just needed information. To know it's a former employee and not reach out to let them know you may tow there car is not manager like. If you have they info then atleast inform them. Police was lost for words. How I make a disturbance when I talked the police in the same tone I talked to you. Next time I will record the whole thing. Seems humans love to lie and not keep it real. Be careful of new manager, I feel he is bipolar

  Jason Tatum
4 months ago
Excellent Service. Steven, the Manager, was extremely helpful and knowledgeable with cars. This shop is more than just an oil change. I ll be bringing my car back for future services.

  Shaylan Thompson
5 months ago
I'm one to NEVER write a review as I tend to be very accommodating and laid back, but the ongoing situation i'm experiencing at this location has been very distasteful, disrespectful, unprofessional, and shouldn't be tolerated at any level. As i've gotten my car serviced here before in the past, this will 100% be the last time I come here. Prior to bringing my car here this last visit, i experience no issues in regards to low coolant and overheating. But very soon after my servicing there, these issues start happening back to back to back. The onsite team there poorly mishandled my vehicle during the time of service and has done the bare minimum to help resolve this situation. (ex: one of their techs gave me a stack of coupons expiring 11/30/23 to use" anytime" because of this). After having to bring my car back there of 4 TIMES IN 3 DAYS to get them to resolve whatever they did to it, I finally requested a refund of the service (which i still have yet to get) and took my car to the dealership to evaluate what happen. The dealership communicated the the damage that was done "very recently" to my vehicle has caused for the car to need a new engine. The dealership provided a Operations Report from my BMW of all the faults that have occurred and the milage marks at which they occurred. All of the faults related to coolant leaking and engine overheating occured DURING AND AFTER MY SERVICE WITH THIS KWIK KAR LOCATION!The Manager said if i was able to provide information about the faults and if it happened on their watch, he would assist in a resolution. I've provided the information to him and he has yet to assist in any way. I've attempted to get in contact with some from Kwik Kar, Full Automative, and Grease Monkey but seems nearly impossible to get in touch with an actual human being. It's looking like i'm having to take legal matters to get this resolved.The team at this location is not fully knowledgeable at their craft and I DO NOT recommend taking your vehicle to this location to get it serviced for any means. Avoid the headache and take it to the dealership. Still trying to get ahold of someone of a leadership level to assist in getting this resolved.

  Tameka Martin
6 months ago
I did not have the best experience going to this particular Kwik Kar. I needed a new battery and one of the associates outside did greet me upon arriving there. When I told him about my car battery, I was told that the wait time was about 20 mins. Turning back to my car, I overheard the mechanic telling the associate that the wait time would actually be over an hour. After grabbing my bag, I walked back into the waiting room and there were people waiting which is fine but I couldn't find anyone at the front desk. I waited for about five minutes but no one came to the desk. I left and went to another Kwik Kar down the road. I understand that they were probably short staffed but let me know the updated time frame, not leave me standing there.

  Tarshianna Morrow
10 months ago
I came in to get a routine oil change and windshield wiper fluid filled. Ashkan worked on my car. He came and advised me my car was ready after about 15-20 minutes. I was waiting out front for my car and noticed Ashkan was turning my car on and off trying to figure something out apparently. After about 3-4 tries, he told me that he could not get the oil change sensor to turn off and suggested I take it to the dealership. I thought no problem. I leave and notice my gas gauge and car temperature gauge is no longer working. I was less than .4 miles away so I made a U-turn and came back and advised Ashkan that neither my gas gauge or temperature gauge were working now he got into the car looked at it, called me back over to the car and proceeds to tell me, that nothing he worked on would ve caused those issues and that it s not their problem. I Contacted the corporate office right there on the spot and now currently awaiting to hear back. Had I followed my first mind, I would ve gone to the dealership.

  Timothy Kelly
a month ago
Had an oil change, air and cabin filter change, and tire rotation. It was done quickly, professionally,and for a reasonable price.

  Sarah Casey
5 months ago
I would give 0 stars if I could. Do not go here! This place is a scam. They are not qualified, they are unprofessional, and they will try to sell you things you don t really need and cause damage to your vehicle. Please save your time, money, and your car and avoid this place at all costs.

  Chris Shannon
a month ago
Expensive, did not explain charges prior to payment, poor customer service. Failed to apply coupon and would not void transaction to apply coupon.

  Kevin Donnelly
3 months ago
Dropped in for an inspection. They were friendly and efficient. Lobby was clean and comfortable. In and out in 20 minutes.

  Sean Christy
2 months ago
Stopped by Kwik Kar to get a state inspection and have my locking nuts removed. Not only did they do my inspection quickly they removed my locking nuts. The techs Joe and Stephan were friendly and professional. I will be back for my service needs.

  narce ledesma
8 months ago
Jimmy the manager provided excellent and honest service. The entire team went above and beyond to fix my car at a very fair price. I definitely would recommend this location for any service you require. Great experience, thank you!!Services: Auto water leak repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Auto maintenance, Oil changeServices: Auto water leak repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Auto maintenance, Oil change

  Sheri Saunders
2 months ago
Professional and friendly. I appreciated the heads up regarding a couple of services I needed while getting an inspection.

  Shawn Marro
4 months ago
The guys here are fast and friendly! A great place to come to get your car serviced!

  Lowell Spencer
2 months ago
Amon and the entire team @ Kwik Kar are courteous and do an excellent job in servicing my vehicles.. They are thoughtful in their approach and give my time to consider their recommendations around upkeep. Team was courteous, and the service was prompt.Services: Transmission, Engine repair, Oil changeServices: Transmission, Engine repair, Oil change

  Marcus B.
7 years ago
I have been going to this location for years now. Usually for very minor things like fluid and pressure checks. Well that all changed when I went in for a Coolant Flush, Oil Change and Thermostat replacement in my beloved BMW 750i. I keep my cars in "impeccable condition inside and out"! I even clean my engine off regularly just to keep things nice and clean under hood. With that being said, I notice EVERYTHING no matter how small when it comes to my car. After speaking in length with Mo the Store Manager and explaining my expectations in detail, I felt comfortable in allowing them to do this what turned out to be somewhat of a major and time consuming repair! Although it took longer than expected, Mo and his team: Jeremy and Tyler, took VERY good care of my car and completed the work to my high satisfaction!I can tell that their lead technician, Jeremy, takes alot of pride in what he does as a certified Mechanic based on his explanation to me in detail of what and why things needed to be done. My car is NOT the easiest to work on and there are tons of tiny bolts and small spaces to work with. But they did what needed to be done and my car is running perfectly over a week later! Also, equally important is the "condition" of my car inside and out being like it was when I left it with them, I am happy to report that it was just as clean and only driven the distance required to confirm repairs were successful. I will not hesitate to bring my or my wife's car to Mo and his team at Kwik Kar in the future.I believe it is only fair to take the time to express my satisfaction with this business and compliment these individuals on a job well done!Respectfully, Big Marcus

  ROB G
4 months ago
Very professional young men, they knew their stuff and got multiple services completed within 15 mins from the start time..Great job guys!!

  Nick Serge
2 months ago
Thank you Jon and Co. for a top notch service! It s good to know there is friendly and quality auto service in the neighborhood!!! A+++

  James Mapes
11 months ago
Came here a few times for my Chevy Colorado. She s a piece of work but the employees here have always done a great job. Nice, friendly, and fair. Definitely my go to body shop.Service: Oil changeService: Oil change