Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
natalia lopez
a month ago
Been to this jiffy lube twice for an oil change on my brand new vehicle. Both times I ve had to come back the same day or the next day to get the splash shield re attached because it started dragging while driving. After the last time it was fixed and re attached the bottom of my car has been scrapping on roads I ve driven on for YEARS. I didn t put two and two together until I realized it was the splash shield, once again, not put on correctly by jiffy lube. It s missing one screw, AT LEAST from what I can see and it s most likely why every time I ve left I ve had to come back to get it fixed. Now it s damaged and I will possibly have to buy a new one because I doubt jiffy will take accountability and repair it for free. Please save yourself and go to the actual dealership for an oil change if you have a brand new car. One should not be going through this much trouble after a simple oil change.
Peggy Wade
a month ago
I had gone to this Jiffy Lube in December. The Mgr on duty told me it was too early to change oil. I hadn t gone enough miles even though it had been a year since last change. I appreciated his honesty, so I came back today. Peggy WadePS I wish the management of Jiffy Lube could find a better way to advertise the product and services. I HATE the commercials.
Pure Silkiness
2 months ago
I only come here to get air in my tires, but when I do visit, the guys are always so pleasant, joyful, and friendly. Even though I am only getting air, they treat me like a full service customer. With kindness and respect! Love it!
Kerry Wages
5 months ago
Stopped by for an oil change was met w/ great service. Very courteous & professional. Did not try to oversell, which i appreciate. George, DJ & Robert worked as a team & got me on the road in no time. I will use this JL as my standard go to.Service: Oil changeService: Oil change
Jon Brandt
5 months ago
I found a $22 coupon on their website for a synthetic oil change; read the fine print and it was valid through the end of the year with no strings attached. When I went to pay, they said the coupon wasn't valid because it was only for "fleet service"... I had them read the coupon and they agreed there was no such restriction, but then changed their excuse to say that it was an out of state coupon... which, it wasn't, nothing on the coupon indicated a location requirement. I pressed them and they eventually honored the coupon but only for about half its value.One more gripe... The receipt says they adjusted my tire pressure, which would have been great because my tire pressure was low after a cold front came in. But the dash still says I have low tire pressure, so they clearly didn't...Go somewhere else for your car maintenance.
M D
3 months ago
Was going good until I got charged double the price of windshield wipers. What a rip off normally cost$21 cost me $39.99 each . Not taking my car there for state inspection again.
Tom Chien
2 months ago
PROS: BEST DEAL!!! $40 (after $10 off coupon) for conventional oil & filter change (up to 5 qts) that INCLUDES: 1) not just checks/inspections of fluids ( transmission, power steering, differential/transfer case, and washer ) but also fill or top off of them which neither at least Valvoline, Meineke, Firestone nor Pep Boys at least claim they ll do (A Firestone chat CS agent flat out said that s a separate paid service they offer.), 2) fluids that includes differential fluid which at least none of the above at least claims they offer (Valvoline claims it offers it but only (if requested) . . WHO - the F - is gonna know to request check of their differential fluid (which, btw, unlike transfer case fluid, is in RWD vehicles also not just 4WD ones)?!), 3) not just check/inspection of tire pressure but also adjust it to the recommended psi (You may think this is implied but: a) top off of checked fluids *used* to be implied also, and b) since when have biz not tried to take *every* chance possible to talk up even the most *trivial* feature / service included (even when it s already the case with most if not all biz) in their products / services???), 4) vacuum your vehicle's interior and clean exterior windows which, again, at least, *none* of the others above at least claim to do, and 5) a bonus one that wasn t mentioned, a MASSAGE CHAIR! Prompt greeting, starting ing and finishing of service (with 2 others waiting, on a presumably busier than usual President s Day, at ~4:30 pm 1.5 hrs before closing. Spacious driveways and parking lot. Clean waiting room with: a) full length windows to the outside and big window to service bays, b) ~5 padded chairs with armrests (plus MASSAGE CHAIR!?), c) chilled water bottles, d) unisex private restroom and e) free no-password public WiFi.CONS: a) No coffee, tea or donuts (like most if not all dealership service waiting rooms offer), b) No listing of: b.1) each tire s PSIs (starting and ending) and tread depth and b.2) each brake pad s thickness both with a red / yellow / green range graphic like most of if not all dealerships and even many 3rd party shops offer.
PlanoRob
2 months ago
Friendly staff! Lacking in urgency, though. Generally won t complete a single task before being distracted. Vehicle sits in the bay without attention more than with hands on it, even when the # of employees exceeds the # of vehicles in bays.
ALLADI SAITEJA
6 months ago
Best service with good review of the service needed, i went to so many other places they were charging very high only to check the vehicle and tell what happened but at this place they were very friendly and cool and done the inspection within no time they told me all the issues and this will be the total for repair-quick and easy! This is all done within one hour whereas others were asking days to inspect.
Hajnalka Magyar
5 months ago
George at this place is a Gem!!! I was with my daughter's car and all of a sudden the tire pressure alarm went off! OMG. She won't be happy. This jiffy lube was just across the street from the eye doctor, so I rolled in there. George has seen my hesitation, I did not know if jiffy does tire check, walked out to me to the parking lot as soon as he saw me pull in. He fixed the tire pressure problem and !!! He filled up the windshield fluid as well!Jiffy lube has great service, we all know that, but I must highlight Georges above and beyond customer service! Thank you!
L J
5 months ago
I went to several places for a state inspection to no avail. I called this Jiffy Lube location, they ensured they could help me and had me in and out in no time at all! Very pleasant experience!
Lei Wang
a month ago
My car was changed alternator belt in this store 10 month ago. It broken again after drive 12,000 miles. I have to replce it again by myself.
Sophie Rock
2 months ago
Got a state inspection done and they were very fast. George and Kayla were very professional and nice!
Yolanda Augustus
6 months ago
They just changed the oil, hopefully, they didn t show me anything or make any recommendations! I ve never had this kind of service from Jiffy Lube, EVER!!! I paid $101.83, using a $15off coupon, so when a customer spends this amount of money for an oil change, there should be more EFFORT from the staff!!!Service: Oil changeService: Oil change
r rykers
7 months ago
I have been using this Jiffy Lube over a year now without issue. I went in today for a tire rotation and oil change. A gentleman ahead of me had the same services for his Nissan as I had for my Toyota. As he is checked out the technician tells him there is a 20 dollar coupon for these two services together. Fifteen minutes later the same technician checks me out. He shows me the invoice without the coupon. I ask isn't there a 20 dollar coupon for these and he grins at me and says OH, you heard me say that before, huh? I guess he thinks as a woman I wouldn't be aware of it or maybe a woman didn't deserve the same service? This will be my last use of a Jiffy Lube.Services: Tires, Oil change
Austen Gregory
8 months ago
I ve been using this Jiffy Lube for awhile now, and they do a great job every time. They re always super polite and get me out the door fast. Special shout-out to Dijae, he went above and beyond on my last visit to make sure I was taken care of.
Denis Gritsiyenko
a year ago
They did alignment. $99.99. They work on Sunday.
Titus Gitari
a year ago
Had my car's oil changed and bulb replaced - amazing service! Staff was friendly and knowledgeable, and the process was seamless. Quick and efficient, and they even checked and topped off other fluids. Bulb replacement was perfect, and they tested it before I drove away. Highly recommend! Service: Oil changeService: Oil change
Zhida
a year ago
The guys at this location are fast and friendly and completely trustworthy. I came in for an oil change with a $10 off coupon and Pat, maybe the manager, gave me an even better discount with a $20 coupon! Plus last time, they even vacuumed my front carpets. Five star
Auto Link
10 months ago
Great service, waiting room was clean and organized. They even have a massage chair lol. Staff was nice, and service was fairly quick. The new manager George and his crew were awesome and helped me out. Will keep coming to this location instead of the other ones, worth the little extra drive.
Tenaya Johnson
a year ago
I have been to this location 3 times. Every single visit, their team has taken great care of me.There's nothing like efficient and accurate service with a smile. I have had white glove service from Ray, Jamal, and Pat in particular.They have not tried to take advantage of me (as a woman) and I believe I can trust what they tell me. I have driven across town just to see this team.They ALL work together well as a team and you can tell.Great work guys!!Services: Tires, Brakes, Air conditioning, Oil change
Yolanda McIntyre
5 months ago
The people who assisted me and the team were very throughal and quick. Would highly recommend.
Brian Harrington
2 months ago
Good service very friendly and did it quickly checking everything I asked
V Montgomery
a year ago
I can say enough about the staff at this Jiffy Lube. The customer service was excellent. I was in and out in no time. So if you need an oil change stop by and see Ray D., Jamal S., and Dijae M. They will take good care of your car. Tell them the lady in the Snoopy hat sent you.
Keith Hill
3 weeks ago
Besides the oil replacement, they replaced my brake fluid & bled the brake lines in just 15 minutes.
Red Smith
3 months ago
The guys there are great. Very knowledgeable, and vacuum once there done.
Glenda BLACKMON JOHNSON
6 months ago
The Team was courteous, friendly and respectful. They worked expeditiously to get me in and out timely!! Great job!!!Service: Oil changeService: Oil change
Andrea McCoy
a year ago
Always very professional. The manager is cool and doesn t treat women like we re stupid or we re getting ripped off. Just want me to be safe driving my 2009 Escape with only 80,000 miles. This is my 3/4 trip. Love the massage chair, if it s available. 2.5 hours was way to much time and it was very expensive with not great coupons. Probably won t do a big service here again but oil changes .Services: Air & cabin filter replacement, Tires, Brakes, Oil change
Arif Dewan
a year ago
I love Jiffy lube in general. They don't practice high pressure sales technique on you. This particular store is very well kept. My mechanic Ray was absolutely fantastic. He went above and beyond to make sure my car was taken care of in a timely fashion.Services: Air & cabin filter replacement, Tires, Oil changeServices: Air & cabin filter replacement, Tires, Oil change
HB D
a year ago
I tried to use this business today but nobody came out to help. I sat waiting for 5 minutes to be acknowledged. I guess they are short staffed or simply don't need the business.