Grease Monkey
4.8 (110)
3201 W Parker Rd, Plano, TX 75023
(972) 867-2241
greasemonkeyauto.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michelle Cirone
16 hours ago
From the minute I walked into Grease Monkey I immediately knew this is a shop that is trustworthy. Eric and his team truly care about the work they do. Affordable, reliable, and honest, is what you look for in a mechanic and I was lucky to find Grease Monkey. I've been a customer for some time now and I would give him a five-star rating across the board and highly recommend them.
Dale Cox
3 days ago
I have used this Grease Monkey shop for over 4 years for my vehicles. Eric and his staff do an outstanding job and they have my full trust. Professional, knowledgeable and courteous ever time either I or my wife go in
Kevin
a month ago
Great group of people offering awesome levels of service. I was able to have them change out a transmission filter that the dealership would not even consider touching. I will be coming back with my other vehicles when I need them serviced.
William Robinson
4 months ago
We have been using Grease Monkey ever since they opened. We have always had a great experience with Eric and the team at Grease Monkey. We highly recommend their services from state institutions oil changes brakes and any other car mechanic work you need. They have fair and competitive prices.
Leslie Yoder
3 weeks ago
Grease Monkey has been servicing our family's cars since it opened. They are honest, capable, friendly and fast!!! Eric is the best! I highly recommend Grease Monkey!
Cat DeLoach
3 weeks ago
I'm very glad I brought my car here. The people at grease monkey are honest and understanding. The salt of the earth type of people and they do excellent work! I will never go else where
Caren Austen
a week ago
The staff here are professional, efficient, and make sure they have my permission before doing anything above a standard oil change. I ve been coming here for three years and wouldn t trust my vehicle to anyone else.
Belinda Brown
a week ago
Service is always Professional, fast & efficient. Clear understanding of what is wrong & what needs to be done. Highly recommend
Jodi Crawford Wright
2 weeks ago
Rolled in at 4:57 thinking they closed at 6. They closed at 5. They didn t even bat an eye - just went straight to work. Thorough, clean, friendly. I ll definitely be going back.
Jesse Hollingsworth
4 months ago
Very knowledgeable team of mechanics. I ve got a few classics that I bring in with various issues and Eric always has the right answers. Honest and reasonably priced. Highly recommend.
Robert Mitchell
3 days ago
Timely, professional vehicle inspection! Highly recommend Grease Monkey! I always use them for both of our vehicles!
Alec Alarakhia
2 months ago
Great staff, Gaetan was really kind. Free snacks/drinks while you wait. Never felt so taken care of for an oil change.
Kelli Jones
a week ago
Gaetana was amazing and so sweet! She helped explain everything! I can t wait to visit again!
Jake Vinson
a year ago
In an industry that is notorious for overselling and unclarity, these guys are a breath of fresh air. Friendly and prompt service all around! Services are reasonably priced, and they go out of their way to explain needed maintenance/repair items to you while giving you as many options as possible. You re in the driver s seat here. Highly recommended!
Anna Gosling
a month ago
Eric and his team always do a wonderful job of taking care of my car and I appreciate how hard they work at fixing my issues. Look forward to my next visit!
Fernanda Soares
2 weeks ago
Always an excellent service!The place is very far from me but the impeccable service made me loyal. Beyond honesty
Carlatta Nance
a year ago
1st work was a power steering pump replacement. It wasn t installed correctly. Because they put a rubber O-ring on it and charged me for 2 serpentine belts because it kept slipping and leaking. Which made my car cut off and lost control almost crashing. They finally got the proper washer which was flat metal piece. I missed work 3days. I had to get my car towed to another shop. And they fixed my power steering pump correctly. So I was out of more money. Because Grease Monkey said that it wasn t their fault. Gave them a 2nd chance to replace my fuel pump. Which wasn t installed correctly. Which my gas was leaking and a puddle was in my garage. The manager (ERIC). Blamed me for getting my part from Oreilly s. Charged me $414.38 and now charging me$150 labor to replace it again. And told me he had the best mechanics. But in the same sentence he forgot to screw the cap on tightly. So after talking to several mechanics. I was told because it wasn t installed correctly the sender unit malfunctioned. And Eric (manager) denied that being the case. And refused servicing my car. He was extremely disrespectful verbally to myself and my husband and told us that we are just trying to get free service not to come back again! So I m at MIDAS to get the fuel pump installed correctly which is costing more money! So how am I trying to get free service?I wouldn t recommend them even doing an oil change on nobody s vehicle!Horrible customer service when they know they messed up!
Ed Lover
4 months ago
Went in for an oil change and they told me other things that was wrong with with my car like the brakes were getting close to needing new ones I like that they are the best kept up the good work
Donald Walker
2 weeks ago
Did inspection on my truck I gave them the keys. They left it running and did return my keys. The next time I turn my truck off I was in downtown Dallas. Had to wait almost 3 hours for them to bring me my keys and I was stranded.
Beth McElwain
6 days ago
Fast great service. No high pressure sales. Consistently good.
Joel Lindemeier
7 months ago
Love this place. Eric and crew really do a great job no matter what I need. Today they are checking out a leaky tire. Annoying seatbelt alarm, oh and changing my oil and filter. Topped off my tires and cleaned my windows just cause they are awesome. Thanks guys.
Angel
11 months ago
Grease Monkey is awesome!! They re honest and upfront about pricing and what services they re performing, and they try to save me money where they can (which is awesome for a broke college kid). I ve tried several other shops in the area and they re going to be my home base whenever my 2005 Ford needs maintenance or repairs. Thank you guys for being a reliable shop and taking good care of me and Bertha!
Jason Basri
a year ago
I worked with Eric the whole time on a pre sale inspection. He was super friendly. He provided white glove service and really explained things well to me who does not know anything about cars. Really appreciated his team going the extra mile for us and doing a great job. Well worth the value of their service. Would return and recommend to others.
Barbara Baldwin
a month ago
Absolutely great experience.Did what he said at the price he said.Probably saved 25-30%!!
Tim Demsky
8 months ago
We have been coming here since they became Grease Monkey and have been continually impressed with their speed and honesty. In an industry of distrust and misleading a customer, Eric and his team go the opposite way. Whether a simple oil change or radiators and fan belts, they always get the job done, fast and fair. There may be a reason why the Firestone directly across the street went out of business.Services: General repairs & maintenance, Air conditioning, Oil change
K K
11 months ago
They were fast and I didn't feel pressured to do anything extra. They have a safety check and let me know my tires needed to be replaced & why. Definitely would recommend!UPDATE: they forgot to reset my oil gauge when I had my oil changed before I went on a long road trip. But they were really kind and prompt when I got back to reset. Thankfully they had put an updated sticker on my dash so I had an accurate edition of when to get it changed again.
Cyndi Albright
7 months ago
Absolutely the BEST service!!! Every review is right on!! My new GO TO place for all 4 of our vehicles!! I am truly impressed!! This brings back memories of the good ole' days Just wow!!!Update to 2023.... Erik never fails to impress me! He has gone above and beyond in his assistance to fix my vehicle!! Thank you so very much for your patience and persistence!!
Phil Keith
8 months ago
Been coming here for a while. Not sure if they're under new management. Friendly enough and prices seem fair. I don't know that I'm getting a deal on lube work but they always work fast and are thorough.
thomas wheat
a month ago
I never feel like they are trying to sell me on things I don t need. I m a customer for life.
Allen Heflin
2 weeks ago
Quick and efficient as always. My go to place for oil changes.