Fix N Go

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  K C
4 days ago
I took my car in to get an A/C issue diagnosed. Fix n Go quickly diagnosed the problem and repaired the system.As soon as the problem was diagnosed I was sent a text message with a link to a description of the problem and the recommended corrective action along with photos and videos documenting the leaking valve. It was easy to respond when I had a chance to break from work. Chris even fixed me up with a loaner car so I didn't have to miss work.Very professional and fast service. By far the best experience I've had with an auto shop in years!

  Lincoln Brown
3 weeks ago
My daughter and her family just moved to Plano and I came down to help her move in and she had a new baby on last Friday, when I got here her car needed a oil change and I noticed a sound from the left front tire. Went online and looked for an oil change company and found Fix N Go. Made a reservation for the oil change online, arrived a couple minutes early and they took the car right in, they inspected the front end and found a loose bolt and fixed it in a matter of moments. Plus no charge. They offer great service, great management, extremely clean operation.Big thanks

  Nikolus Guidry
2 months ago
This place has gone above and beyond over and over again. Very fair prices and great work. They keep up with you on your services and send friendly reminders when something is due. They never try to up-sale me but point out when something is coming up or is a concern. Every person I have interacted with has been courteous, professional and very friendly. Personally I ve just happened to work with Robert often and it has been a pleasure every time. They always seem to try and accommodate anything you need. They ve helped with pick ups drop offs and loaners. They have even worked with insurance and warranties on my behalf.Don t even close and don t ever change Fix&Go!

  M Perry
a month ago
I received good service on my 2015 Jeep Wrangler. They identified and fixed an oil leak and got me caught up with maintenance items. All worked was completed when promised and for a good price. The staff is friendly and communication is good. I will be coming back.

  Angela Marie
a month ago
I came in last year to see about getting my a/c fixed and motor fan replaced. They complimentary checked everything and gave me a quote. Fast forward to a year later, I finally went in to get the work done. So I took my car in and was told that it was going to be a lengthy repair and was given the option to take a loaner car, while waiting Chris (receptionist) took a phone call where someone was asking about bringing in a vehicle and taking a loaner (I was getting the last loaner), he told them that he just loaned out their last vehicle but they could set them up with a complimentary Uber to get them wherever they needed to go. This helped me out so much because I was honestly ready to bunker down as best as I could with my 1 year old, so to know there are options in case you're not able to sit and wait for your car. They gave me updated throughout the day and that afternoon I was told that they had to order a part but it wouldn't be in until that Monday. I asked if I would need to return the car and was told no, just to keep it over the weekend and they'll call Monday once my car is ready. I'm sorry but this place is hands down the best. I was given a quote for a higher amount just to fix 1 of my car issues vs Fix n Go's quote. Between the pricing, Chris at the front desk, the courtesy car, and them just trying to make sure you're not missing out on your day by giving other options to commute while they have your car, NO ONE COMPARES. On top of the service warranty, this is the place to go!

  Lisa Lambert
6 days ago
The service was great! You and your team were very efficient and went above and beyond to make sure that my car was repaired. I appreciated your effort and kindness in helping me out. Thank you

  Abigail Burns
3 months ago
I ve taken my car to a number of places over the 10 years I ve owned it, and Fix N Go stood out for being prompt and communicative with knowledgeable staff and reasonable pricing. They helped to make a major repair and replacement less stressful. Highly recommend!

  Jordan Neel
5 months ago
Went in because my brake light wasn't turning off even when the car was turned off. Car also wasn't starting so had my car towed there. Staff was professional but it cost me $240 in inspection fees that didn't go towards fixing whatever was found, in addition to parts and labor. Also cost me $51 bucks for a brake light replacement when it says $30 in their store. I was only told after the fact that they use $30 as a starting point. They didn't even hand me the correct invoice on the way out. Frustrating throughout the whole process.Services: Transmission, Electrical

  Minh Nguyen
4 months ago
Lovely people, nice clean establishment. And very polite. However, I suggest when you quote a customer for a service, make sure you are accurate. Unless it's a business strategy. Cost is a major factor when authorizing a repair or service. My bill came out to $805 which was $150(an hour) higher than quoted. The extra charge was due to removing the transmission mount to access a drain plug. That's a pretty a major part to have missed in the quote. But when your car is there you might as well bite bullet; in this busy world, we don't have the time to run errands. Fix N Go is good for an oil change etc. All else in general, I would bring my car to a specialist, cost would be the same or less due the specialist's exact knowledge on the job and can be done quickly.But I have to say, these folks are wonderful people.

  Gerald Daniels
a week ago
Brought my SUV in on Monday for a coolant leak. My vehicle didn't have any noises coming from it. They put one on and told me to come pick it up. I turned the engine on and noticed it didn't sound the same as when I dropped it off. I called and told them about it, then brought it back. They changed it again and saw the noise was still there. The third time they said they were putting a GM part on it. I go pick it up, start it up. the noise is still there. I sent them a video referencing the noise. They asked me to call them. I called them on Thursday and they told me that the guy who worked on my car was certified and knowledgeable and he did everything correctly. Was also told that he used a special tool that was needed to prevent the very noise I was hearing. And that It was a timing issue and not the water pump. So I stated that before they did the work, it made no noise? I was told that maybe they caught it before it went bad. And they have done all they can do. $1500 later, I'm stuck with a nosey SUV and have to go spend more money for someone else to figure out what THEY did wrong. HIGHLY DISAPPOINTED!!!

  moth
3 weeks ago
i cannot recommend these guys highly enough. at every step of the way after my car's serpentine belt gave up the ghost, they were professional, helpful, and kind. they made sure to explain what had gone wrong simply enough for me to understand without being condescending, and i had my car back in a day. i'll be back when it's time to get her serviced again. i'd give them a thousand stars if i could

  Ryan
a month ago
Robert & Chris are the reason we use Fix N Go. They help us maintain our fleet of 20+ vehicles. They are very commutative with what s going on and recommended maintenance on our vehicles. Their rates are competitive as well.

  Jesse Daines
5 months ago
I have brought a 2008 Porsche Cayenne Turbo in for previous work under the old ownership with Danny and they did absolutely great work. I have now brought my car in for repairs under new ownership/management and they have been great as well. I appreciate their attention to detail and photos in their diagnostics they send you. Would recommend this shop to anyone.Services: General repairs & maintenance, Engine repair, Oil change

  Melissa DeCourcy
5 months ago
Chris and his team at Fix N Go changed my entire perspective last week. Usually car issues are a huge drag and money drain, but his team fixed me up so quickly, with sincere honesty, and extremely affordable! I will absolutely be using Fix N Go from now on with my little Mazda. Very appreciated and great service.

  William Barth
4 months ago
Don't go anywhere else. That sums up what you need to know.In greater detail, my entire experience with Fix N Go has been nothing but positive. We all need our vehicles and I've had other experiences where that is used against me for price gouging, slick sales and near hostage-type situations. You won't get that at Fix N Go with Chris and his team.I took in my 2015 GMC Acadia with a laundry list of problems. Most I knew were minor, but the brakes had me worried. The mechanics had it less than 15 minutes and gave me a well-written and prioritized list of issues. While you'll get the one-on-one experience here, you won't miss the techno-wizardry side because your reports are delivered via text.Should you opt to "shop around" this is very handy. But Chris will likely save you the trouble as he pulled up service rates in the area, parts cost and gave me insight into the depth of the repairs. I couldn't afford to do everything all at once, so the prioritized list was a saving grace.The repairs were extensive enough that I needed a loaner car. Again, signature and necessary items were delivered via text and very easy to follow and understand. The loaner itself was very clean and well outfitted.You won't feel pressured to upgrade here, and they'll tell you very bluntly if there's a safety issue or something that's going to cause damage. They understand the value of the dollar and helped me come up with a maintenance/repair plan that will be easy to stick to.Feel free to shop around and you'll find that Fix N Go is an undervalued gem. The cost to maintain your car is not going to go down, and you can rest easy knowing these professionals will do their best to keep things affordable while still giving you some great service and quality parts.

  LaKeena Goodwin
a month ago
Great experience getting my oil changed here for the first time. I read the reviews online and they had great reviews. Friendly staff affordable as well.

  Glenda Edmonds
4 months ago
Had an emergency while also trying to move, Chris and his whole team were so supportive and helpful. They explained everything slow, and took the time to answer all of my questions. They had my car fixed within the day and even loaned me a car so I could get home while they worked on it. I cannot recommend this place enough. Ten stars. At the end of the transaction, Johnathan (? I think that s his name, sorry if not) was so thorough and very careful about what I was paying for. With everything going on, I can t thank them enough. Even if you re not in this area, this is a place worth visiting.

  Michael
5 months ago
This place is after nothing more than your money, just like any other mechanic, except this place isn't even trying to hide it. My car left the shop making a noise it wasn't making before. I had to return to the shop to get it fixed. No big deal. The source of the noise was nothing major, and i was out of the shop the second time in about ten minutes. What is making me leave this review, however, is that not only did they recommend me a ridiculous list of unnecessary services that I declined (pretty much every service they even offer or perhaps literally every service they offer), they had the audacity to call me a month later, leave me a voicemail that seemed like there was something wrong with my car, and then when I call they are just trying to sell me those same services I already said I didn't want at a discounted price. I won't be back, and if they call me again, I'm leaving another one-star review somewhere else. Also, the service was remarkably slow. All I got was an oil change.

  Sherry Karr
4 months ago
Very friendly manager. Gave me a ride back to my house when I dropped off the car so I didn't have to take Uber. Called me with updates throughout the day to make sure I knew what was going on and what further action was needed and how much it would cost. I had an oil change and an oxygen sensor installed, and an indepth diagnostic test to uncover any other issues the car was having. Car runs much smoother now. Was super easy to schedule online that is what made me decide to give them a shot because they had good reviews and you do not have to talk to anyone to schedule an appt so scheduling is available 24/7.

  Winter Woods
5 months ago
Fix n go is one of the best places I ve ever been. They are very thorough and make sure they provide the best service possible. They saved my life when they caught another shops mistake that could ve been fatal. They also work fast and efficiently. Fix n go is the only place I will take my car now. I ve been bringing both my cars to them and swear by them. Everyone is also very friendly and super welcoming. Fix n go is practically like family now.Services: Steering & suspension repair, Auto body & trim replacement

  Jim Harrison
5 months ago
I have an 11 year old car that was not heating correctly. They properly diagnosed the issues, fixed it perfectly. and got it back to me my the end of Friday. They kept me informed of their progress. Very professional service staff.

  Soloman A
2 months ago
Actually a shop that picked up the phone when I called. Pleasant fellow who picked up, quick service - no nonsense. Also got a state inspection done and an oil change that was actually priced as advertised didn t have those additional hidden shop fees.Definitely Recommended.

  Cambreon Kemp
4 months ago
NOT TRUST WORTHY:People please read the comments of people that actually got real work done not just oil changes and you will see the common denominator is they are OVER PRICED, they LIE, and SCAM. I would be surprised if they are making false accounts and writing their own FAKE REVIEWS. I took my car into them because it was ticking and wouldn't start. I bought a portable battery jumper and it started. Took my car into them based off the surface level reviews and they tested the battery. They said it came back good and offered diagnostic testing $119 to see if it was electrical, I specifically spoke with Robert and asked if it would tell me if my starter was the issue he said yes.They sent me pictures with an estimate of 1043 saying it was my starter and it was not in an easy place that's why the labor was so high. I questioned everything because the test did not specifically state the starter, but Chris (worker) said we ruled out everything else so its definitely the starter. I initially agreed to the service but I forgot my ID at home and told him I had to go get it, I stayed 10 mins away. Chris said while I was gone he would get the parts sent in and I said ok. While I was in the uber I was able to talk to two other companies that warned me against the service and one offered to give me a 2nd opinion free of charge since I paid for fix&go diagnostic. They also told me it could have been my battery and since I boost it is showing good but really isnt. I was gone for 20 mins and when I got back I told them I wanted a 2nd opinion and what the other mechanics said but Chris stated they had already started on my car and taken out the starter. I was baffled because how could I be paying over $700 in labor and you dismembered my car in 20 min.Chris tried to ARGUE and say I was gone longer but when you uber they have the mins for you but you can Google where I live from the shop and know I stay less than 10 mins away. I made a huge fuss and told them put it back and they took off a 100 in labor and Chris also lied and said I would get a discount for catching a uber but nothing additional was taken off but the same $107 from the original statement that everyone gets if you have services on 750 as stated on my receipt and they lowered the labor by $100 because it was overpriced and still is. He also Lied and said they test drive to make sure everything works but i literally sat outside and saw the mechanic close my hood and bring it to the front. Chris then drove around the block and brought it back. I WATCHED THE WHOLE TIME. If you get scammed by them its your fault because I'm warning you now stay away. My total was $907 for a freaking starter. They better hope it really needed to be fixed and I have no future issues with my car because I NEVER HAD A CHECK ENGINE LIGHT ON or any issues and they better hope it wasn't my battery after all .STAY AWAY car serviced 12-18-23NOT HONEST PEOPLE.

  Jason Klotz
a month ago
Fantastic service on my vehicle. Customer service was diligent, responsive and very informative. Robert was a pleasure to deal. Highly recommend.

  Hassan Raza
a month ago
My 1st experience with them.Hands down best crew and people one can trust their car with.Will come back for sure for any need of my car.

  Joseph Benjamin
a month ago
Great experience. Very professional and thorough. Vehicle prepurchase inspection gave me the information I needed to make an informed buying decision

  Jason Raofpur
2 years ago
Danny came recommended to me from family members who also bring their cars to him. He is very honest and knowledgeable and was helpful from start to finish. He explained what was going on with my car and got it fixed. Pricing was very fair and I'll only be taking my car to his shop in the future.Services: Electrical repair, Electrical, Oil changeServices: Electrical repair, Electrical, Oil change

  Tiffany holland
6 months ago
I would definitely recommend Fix n Go for any auto services you may need. I visited here due to my A/C issues and that were so professional with every aspect of my business. The was very helpful in explaining what the issue was and what was done to fix it. I m so happy and grateful for Fix n Go. I will continue my business with them. Robert was a gem in all of this.Services: Auto A/C recharge, A/C installation & repair

  Sophia Lauren (Artemis)
6 months ago
They sent a tow truck for my car, added it to my bill, worked to find me the most offordable parts and have financing. Love this place. Chris is the best

  hsn i
4 years ago
I called multiple places before taking a Mercedes here after minor accident, Fix N Go was the nicest, they gave me the best price. They took care of the issue really quick, honest and caring. I highly recommend this place.