Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Samantha McKenzie
a month ago
I've never met a more honest auto repair shop. They are fantastic! Keep me apprised along the way, paid for my travel back to my home/auto shop when needed, and provided a loaner car for a longer service appointment. Friendly, explained the work being done, and thorough. Highly recommend!
PoolsideData
8 months ago
The Euro Auto team is amazing. If you want fair, efficient, timely and quality service for your Euro ride, you need to check these guys out. Had my 340i in for what I thought (and shared with them on arrival) would be a major overhaul - only to be enlightened by the Euro Auto squad that the issue was far more straightforward and yes, a far less expensive repair than I expected. I WILL NOT take my car anywhere else in future. Thx Guys!Services: General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Auto maintenance, Battery, Oil change
Giao Huynh
6 months ago
The level of professionalism at this car shop was outstanding. The staff was not only knowledgeable about their trade but also willing to take the time to explain their recommendations and answer any questions I had. They did not rush through the process or make me feel like just another customer. What truly stood out was the sincerity displayed by the team. There was no air of snobbery or arrogance that one sometimes encounters in the automotive industry. Instead, I immediately felt like a valued customer, and this set the tone for the entire experience. Kudos for setting the standard for what a car shop should be! It's hard to imagine taking my Audi to any other shop.
gale gilbert
5 months ago
I had an amazing experience having my BMW x3 repair at their shop. they treated me like i was family. repairs were done on time. provide me a ride when i had to leave my vehicle. I will highly recommend them to anyone. if you have a high-end car. see them first. they would be the first and last repair shop you would ever go too... The are hands down the best.
Prithvi Thavanampalli
10 months ago
Needed to get my Dad s Acura suspension taken care of quickly. Jon at EurAuto shop helped me out a ton, and I really appreciate the entire team s effort in getting this car not only taken care of quickly, but entirely while I was away as well.EurAuto shop had an easy to use after hours drop off system, and after inspecting the car fully they gave me a call to confirm everything for the service before proceeding with repairs.Estimate, Final Invoice, and Payment were all via emails, and the car was taken care of in 1 day. Highly appreciate Jon and the team s efforts in a quality and fast repair.Thank you!!
Michael Phipps
a month ago
I took my 2006 Porsche Cayman in there for an alignment after I had put new inner and outer tie rods on my car. They got me right in the next day after I called.They were all friendly and professional. Even called me an uber to take me back home so I would not have to wait around. Walked me out to it and opened the door to make sure it was the right uber. The shop is clean and the folks are on point there.I had them do an inspection of my whole vehicle which was well worth the money and peace of mind. This would be a safe place to take your car for items that you do not want to do yourself. They are cheaper than a dealership rate, but not cheap and given the cars they work on, they should not be. I will go back to them for sure when needed! Thanks to Jon and Michael for the great experience and to the mechanics who worked on my car!
Jim
3 months ago
I liked my experience at EuroAuto, been taken my car here for two occasions, both experience had been great, I'm confident at their skills and happy with the services, and Jon helped me a lot both times, gave me excellent advices and great deals.Most of the conversations, including estimates, inspection results and pricing are done over text messages, they are very detailed and patient on that, I felt confident about the service I receive and prices before I take my car there. Jon answered all my questions before, during and after, which I really appreciated. They are also convenient with drop off and pick up with keyed combo boxes available for off hours right in front of the office, pay my Bill's over the web, so fits my schedule I don't have to make special arrangements to pick up my car.I'd recommend this shop to anyone living in Frisco Plano area.
Adam Abam
2 weeks ago
It s my first visit here, and i will visit again next timeYour customer service is 5 There is a guy desk I will call him The Rolex guy was nice with me very welcoming and polite even I didn t fix my car here but I want to say (thank you for ur time man ) and write a good review because he give me a lot of choices for payment and service. I really appreciate your help.I highly recommend this place for everyone thank you.
Christie Karcher
3 months ago
Jon was wonderful. He was straightforward and I felt comfortable that what he was telling me about our vehicle was indeed honest. He also went the extra mile and taught my daughter how to check her oil and helped me with something on my vehicle which was not even a car that they work on (helped me get my registration sticker stuck in the right place). He created a warm welcome and the prices were very reasonable. Jon did a wonderful job. It's the small things that count and this place pays attention to them.
Nathan Schmidt
2 months ago
Buying a car remotely through a local car dealership, they have a list of local repair shops to do an inspection of vehicles under consideration for purchase.Called and spoke with John. We coordinated with the dealership and the team did a thorough job. The report and the pictures were great. Lots of details and notes.Definitely check this shop out for their excellent service!
Emad Zia
a month ago
Legit one of the most honest shops around. I've had my audi S4 and my Mercedes e400 serviced here. May not be the cheapest, but I know I'll have good communication, OEM parts, and timely updates and completion. Def recommend in the sea of euro-focused shops.
michael collins
a month ago
These guys know their stuff. They explain everything along the way with pictures and total transparency. They went above and beyond to make sure I was satisfied with my vehicles repair. I'd recommend them to anyone.
Anthony Linkenheld
2 months ago
Wow. Have 2018 Amg c63s. What a great experience, from start to finish. Communication was great. I had a unique issue and these guys worked so well with me on figuring out the issue. Awesome awesome place. I ll keep going here.
joshua g
2 years ago
Had my trackhawk recently get performance add ons done here, also full suspension and new brakes and rotors. Michael and his team went above and beyond when it came to customer service and the end result was flawless!Services: Steering & suspension repair, General repairs & maintenance, Auto engine tuning, Engine repair, Wheel alignment, Brakes, Oil changeServices: Steering & suspension repair, General repairs & maintenance, Auto engine tuning, Engine repair, Wheel alignment, Brakes, Oil change
Ken Bloomberg
a month ago
Very positive experience all around. The customer service, pricing and follow through are superior to the other brand name dealership experiences I have had in DFW.
Goson Li
9 months ago
My previous month bought in my Alfa Romeo QV for maintenance it was awesome and then this month My service manager Jon well taking care my wife Porsche cayenne great value for maintenance and vip service in & out same day with Alto service highly recommended~Services: Tires, Brakes, Auto maintenance, Oil changeServices: Tires, Brakes, Auto maintenance, Oil change
AJ Bee
3 months ago
They know VW! My oil change went smoothly and I was able to sit in the lobby. They texted pics of the air filter and discussed concerns I had about my vehicle. This will be my go-to shop.
Anthony Cao
6 months ago
The team over at EurAuto provides unparalleled customer service. I ve gone to them on numerous occasions for various things on my RS5 and M3. Every interaction is polite, professional, and respectful. While some shops try and price gouge you for things your car doesn t need, EurAuto is transparent and honest about their work. I can t recommend them enough. If you have a euro car and need work done, 10/10 go see them.
John JT Truong
a year ago
I took my car here per a recommendation by a friend and also because my old shop had let me down one too many times. EurAuto employees are professional, knowledgeable, and are willing to answer all of your questions. Two outstanding points for me are: 1) when doing a vehicle inspection, they take detailed pictures of the vehicle and describe the condition of the part and 2) they will give you an honest opinion on what and how they would repair your vehicle. It's not always about cost savings (which they will of course consider) but the quality of service and people. I will forever take my car to EurAuto Shop.09/01/22I continue to bring my car here because of the in depth care and knowledge of the staff and owner. Just wish they also worked on japanese vehicles, too (*wink*).
Derrick Berg
5 months ago
A great experience so far. I've had my wife's Cayenne's and my 911 Targa 4S serviced there recently. My Cayenne is scheduled for an oil change next week.Service: Oil changeService: Oil change
Tyler Drake
11 months ago
Found this shop when my mechanic couldn t solve an issue with my Sprinter van starting properly. Alexis & Jorge are super help-full and ended up being very reasonable cost! Highly recommend!!Services: General repairs & maintenance, Auto engine diagnostic, Auto maintenanceServices: General repairs & maintenance, Auto engine diagnostic, Auto maintenance
Briana MacDougall
a month ago
Jon and everyone at this shop are amazing. They've been so great to work with, are super knowledgeable, and go above and beyond!
Edgar Chimal R
3 years ago
I had the opportunity to get Michael to work on my Porsche and I cannot be more pleased with the speed, quality, and honesty with both the shop and the owner. It will be my go to mechanic going forward for both fixes and maintenance! Can t recommend then enough!
Wil Wilson
8 months ago
Best techs around. Great service. Just an outstanding group of professionals. Prices are very reasonable and work performed is fantastic. 50k mile warranty on all parts. Don't go back to the expensive dealer who wants to push things that aren't needed. Take it to a pro who won't take advantage. EURAUTO!!
Kelia Alston
9 months ago
EurAuto shop has been the best experience I have ever had at an Auto Shop ! They have done an excellent job taking care of my car and so kind genuine and understanding! They make u feel like family ! I will continue to take my car here ! Try them u will be glad u did !
Jay
4 years ago
Top notch shop that will take care of your car and get things done right. Fair pricing and quick turnaround. These are the guys you want to go to for your European car.Huge shoutout to Michael and Greg at Eurauto in Plano for taking care of my 540i. They replaced the motor mounts and now she runs as smooth as whipped butter. Had some issues with the handbrake but they sorted me out graciously. Hopefully I have no more problems, but if I did, they would definitely be the ones earning my business. Thanks guys!
Beloved Bride of Christ
9 months ago
Having just moved here from Los Angeles, I found EURAUTO to be a stand alone 5 STAR PREMIUM CAR REPAIR Shop. I'vehad Mercedes, Porsche and other foreign cars but never had service like this. From the first phone call, to the moment I walked in the door, their attention to detail and friendly & Professional manner is unlike anything I have ever experienced. I am so grateful for John and all of the skilled mechanics there. They took care of me (and my car) like was a family member.Shauna M.Services: General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair
Brian Heath
9 months ago
I m from Maine and was considering a local car purchase. Thankful I chose EUR Auto to do an inspection. George the service manager was extremely helpful setting up and making sure the inspection was thorough. Even driving it to a car wash to ensure the convertible top was tight. Couldn t have been more satisfied with the team at this place. Saved me from making a major mistake with a car purchase I was strongly considering. Top shelf expertise. Can t say enough good about my experience with EurAuto.Services: Transmission, Body & Trim, Vehicle Inspection, Vehicle safety inspection
The_Therapist
8 months ago
Its been a little under a month since I had repairs done here. I was a little skeptical coming here because of how cutthroat Texas is, but Jon was very pleasant and welcoming. I admire his aura, great guy. A huge shoutout to JR for doing the repairs and making sure everything was done with great quality.You have a customer for life.
Larry L
11 months ago
Read the many great reviews so I came in for a oil change on my 2018 BMW 540i. I was impressed with their clean office, friendly employees and completed the oil change while I waited in a timely fashion. I will definitely come back.Service: Oil changeService: Oil change