Eagle Transmission

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bald Guy
a year ago
Well, you never want to go here because repairing/replacing a transmission is always gonna cost you!That being said, this place has true integrity! Scott answered all our questions and made sure his price was either competitive or lower than other choices. Scott consistently kept us informed and my wife and I never felt "taken advantage of."Would we come back? Absolutely!Would we refer to friends? Absolutely!

  Chad Prochaska
4 months ago
Eagle Transmission is my hero. I drive a Silverado and at 90k miles I needed a new transmission. Scott Carter explained all my options, ordered all the parts on a Friday morning and promised to have it ready by Wednesday. He and the folks at Eagle did the work at a fair price and it was ready on time. It s rare these days that you get the high level of service Eagle Transmission provides. I have been back for more service since then and received the same high level of service and care. I will highly recommend Eagle Transmission.

  Aaron Anderson
2 months ago
Scott was great. I started off at another shop, but ended up with Eagle because of their expertise. They fixed the clutch on my 99 Jeep Wrangler and it is running great.

  Oswaldo Escamilla
2 months ago
Horrible guy at the front desk. Was very Rude and a total jerk to my wife; she just wanted to ask for a transmission repair on her old car. He gave her a 6k dollars price for a simple transmission repair...wow! Definitely will NEVER go near that place to get treated like scumb...you shouldn't either

  Rhonale Terrell
5 months ago
Had a great experience with this shop! Worked with me to get my vehicle s issue fixed and the price was not only reasonable, but the work was done professionally with no complaints. Highly recommend taking your car/suv/truck here for any transmission related problems!

  Wendy Fahle
6 months ago
Despite the high cost of repairs these days, they made it more tolerable. Diagnosed and fixed my car in the same day at a reasonable price. I actually think they saved me money too! We may use them for everything, not just transmission. It turned out we had a brake issue!

  Jenna S.
7 months ago
I highly recommend this store to anyone experiencing transmission problems. When my engine light came on, I initially went to the dealer's auto shop for repairs, where I was given a high estimate and faced a 2-3 month wait for transmission part replacements. Fortunately, I decided to visit this store instead, where they fixed my issue within two days at a minimal cost. I would definitely come back for any future issues.

  Rob Tovar
2 months ago
I've had a few occasions to use this shop. The first time, they earned my repeat business with an honest diagnosis that saved me a bundle after a different shop wanted to do a bunch of extra expensive work.

  Tess W
2 months ago
Way too expensive but at least I know what s wrong with my car! even though I feel like I got cheated out of the tow that extra $75 should ve been added on there

  Stephanie Cran
5 years ago
After my first repair job, I will forever be a loyal customer to Coit Rd. location. The owner, Shawn, and all of the employees (shout out to Leonard!) communicated well with me throughout the process. They went the extra step that shows they really care about fixing your car.I came there after going to a nearby chain shop that estimated $600 higher, not including the extra work that Eagle Transmission did. So, they are a great place to go if you want to save money on repairs.They called me before adding on any repairs that needed to be done (replaced clutch and fixed air conditioning). I was told a rounded price for the clutch, and they stayed below the estimated maximum. Also, they did not assume I would need a new flywheel ( unlike the other shop did) just because of my car's mileage (220k), which tells me they are an honest company. Instead, they checked and were able to resurface it.After I left the shop, my car made a funny noise. Shawn personally addressed the problem, and for that, I am so grateful.All in all, this is an honest repair shop that gives quality work for a fair price. My Subie is good as new!

  Alyssa Hanson
10 months ago
Took my car there this morning, Scott was very helpful and kind! They finished my car repairs in the same day and provided communication throughout the day to let me know how everything was going.They quoted me a very fair price for labor and parts! I will 100% be coming here for all my repairs.Thanks guys!!!!

  Brandon Moore
7 months ago
I was driving my 2012 Chevy Tahoe, got to my destination, went to put it in park and the column gear shift freely moved up and down with it stuck in neutral. Had it towed to Eagle Transmission on Coit Rd in Plano. Obviously I was thinking it would be a big ticket item such as the transmission. After speaking with Scott, he knew exactly what it was...NOT the transmission! It was the gear shift cable. Apparently a common issue in older vehicles. Long story longer, his crew got it in and out same day in the matter of 4 to 4.5 hours. This was my first experience with any Eagle Transmission and I will use them again if needed. Thanks Scott and your team for the honest assessment and repair work!

  Jeff Baker
8 months ago
I took my truck to Eagle after a dealer transmission service made mistakes twice. Scott and crew were honest and easy to work with. I have recommended them and do so again here.

  Aaron Stone
11 months ago
I have to admit this is a good owner to have kept my car for so long.. 3 years and I get a call back once I left a review. Shawn called me on 6/9/23 to inform me that they have my car in their lot.. even though I never recieved a call back from them to determine when I will be picking up my vehicle. Thank you Shawn for contacting me and getting us back on the same page! I am looking forward to getting a car back that I thought for the longest time was lost.Services: General repairs & maintenance, Auto engine diagnostic

  Lillian Cormack
2 months ago
Great shop, everyone is very nice. Scott is easy to work with and explains everything very clearly

  Deena Ramos
a year ago
The gentlemen at this shop were extremely kind, honest, and helpful. I bought a car very recently and had a certain amount of days warranty where I was able to return it. 2 days after driving the car I noticed some very strange noises and the car was riding very rough. Within a few hours, the guys at Eagle Transmission had evaluated my car, and let me know exactly what the issue was. He wasn't trying to hassle money out of me and was very honest in saying it would be better for me to return the car then pay thousands to have to fix it already. Hopefully I will not need to be back to them for any future transmission issues on other cars, but I will be recommending them to everyone in the future! Thank y'all for your honesty and helpfulness!Service: Auto engine diagnostic

  Tom Riordan
a year ago
Came in a stuck shifter on a 2021 Rogue. After getting there, told him I was calling Uber to get a ride. He said if I could hang for a few minutes he would have things checked out. I did and the owner came back with a coin and said it was lodged under it and was the issue. I asked Scott what I owed them. He said nothing due. And I drove off. It was sure wonderful to find a company so honest and candid. I appreciated it very much they cab assured that is me or any one else wants transmission service, they will highly recommended. Keep up the good work.

  Jeff Stowell
a year ago
My son's 2007 Ford F-150 had some shifting problems. They got it in within a few days and provided a thorough diagnosis and repair estimate. After it was fixed, there was still a small issue. They went above and beyond to make sure it was fixed to our satisfaction and it's running great. Thank you Eagle Transmission!

  James Miller
4 years ago
I called in on a Tuesday and had my F150 back by Friday. I had a complete transmission rebuild as well as a rear differential check and fluid change. The cost was fair for the work and quality of the work. It's rare that I can find a shop I am actually comfortable recommending, but the Manager, Aaron, was excellent throughout the entire process. He knows his stuff, and was professional throughout the process.The transmission is still going strong, with a solid warranty as well.

  J Austin
2 years ago
These guys are honest and dependable, we have brought multiple vehicles to be worked on and they do good work. I just had an issue that was not transmission related and Aaron didn't charge me for the diagnostic, he also provided a good recommendation.

  Raul Fernandez
a year ago
Great customer service! They were able to accommodate my car and its diagnostic pretty swiftly, even with a full shop and schedule. Scott was very helpful and understanding! Thanks!Services: Transmission, General repairs & maintenanceServices: Transmission, General repairs & maintenance

  Trevor Torres
2 years ago
100 percent satisfied! Great customer service. They explained the repairs we needed in perfect detail. They replaced all the clutch plates, torque converter, valve body. Added a trans cooler system and replaced both front axles. These mechanics really do treat your car like it s their own car. They take the time do the best work possible. They really care about the work they do and it shows. Transmission work can be costly but it s with it. I m very happy we now have a smooth running 1999 CRV thanks to Aaron and the awesome mechanic at Eagle Transmission on Coit in Plano TX.Service: Transmission

  Ray Lackey
3 months ago
Pretty good shop.Take a little longer than expected.But get the job done

  Joanne Stillwell
a year ago
I ended up not getting my transmission replaced. However Scott was very helpful, he kept looking for used ones. Ended up selling car as is. Highly recommend Scott and Eagle Transmission.

  Steven Griffing
a year ago
These guys repaired a failed clutch linkage on my 56 year old classic Mustang; a job that was complicated by several technical "twists and turns" typical of any work on a car that age, especially mine that had been modified by the installation of a 5-speed transmission, (not done by them).Throughout the process, the manager, Aaron, kept me apprised with clear and concise updates that always made sense regarding both the work and the cost, making this potentially stressful process much less so.You can be confident in their honesty and professionalism for whatever repair you need.Services: Transmission, Electrical

  Deven Karpay
2 years ago
I brought my car to Eagle Transmission to diagnose the transmission slipping issue. They were honest and upfront about the actual problem and did not try to sell me something that s not needed.This is the place that I will take my car to from here onwards.Trustworthy and totally recommended!!Service: Transmission

  Lady Deartra Boone
2 years ago
My hubby took his car here. I did not interact with the staff. But they did keep his car longer than expected. It put us in a bit if a bind that required me to drop him off and pick him up from work. When he (my hubby) asked about the time they had the car and when we could get it back, he indicated they got a little huffy with him. They did however give my hubby the information he needed about his car.

  Yasmine Langham
4 years ago
I recently had a transmission replaced at Eagle for my 2014 Nissan Rogue. I spoke with Frank from the moment they towed my car in to the moment I picked up my car. Frank was very helpful in helping me, when the issue of a Nissan rebuilt transmissions was out of my price range. Frank called around and worked his magic and was able to find me a used transmission with a warranty that I could afford. I am very grateful for this hard working manager and would highly recommend this place to anyone needing work done under the hood!

  Mike Isaacs
4 years ago
Took my truck in for transmission oil and filter change. Price was competitive and quite a bit cheaper than the dealer. Before the oil was even drained, Frank showed me a leak developing where the cooler lines entered the radiator. We discussed options, and ended up replacing the radiator as well. The job was done quickly and professionally. I Highly recommend the Eagle Transmission location in Plano on Coit.

  Steven Cao
a year ago
Many years ago, they replaced the clutch for my manual car. My car is still running good. So, when my wife 's car (CVT transmission) needed to have a transmission fluid change, I thought about eagle transmission first. They did a good job again and also honored a discount. Service: TransmissionService: Transmission