Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ever Morales
5 days ago
DONT WASTE YOUR TIMEWe waited almost an hour for our car to be inspected. Failed due to 6 month old tires that have maybe 15k miles on them. The staff is also rude from start to finish. Went to a place 3 min from there and they passed me with no problem.
Martie Russell
2 months ago
Dave at DEKRA saved my life! The inspection for my little Miata showed dangerously worn tires I hadn t noticed how the Texas sun had destroyed them After replacing the tires my car flew through inspection! Dave is thorough, kind, and explains any problems he notices Customer service is GREAT! You can sit in your car comfortably until it s your turn, then wait inside for the final report. Patron for life here! Martie
Richard A. Solomon
2 months ago
I ve had DEKRA inspect my cars for years, and I ve always appreciated the prompt service you deliver.Today s inspection provided another good experience, and I was fortunate to meet your manager, Dave Torres.Dave is a sharp, friendly professional, and he took the time to answer my questions about the future of the Texas vehicle inspection program.Very informative.Thanks, Dave.I ll continue to recommend DEKRA to my friends and family.
Abhishek Jaiswal
4 months ago
Dave is a great tech with the highest level of courtesy and professionalism. I have never had to wait more than 15 minutes to get in and out. This is a convenient location in Plano and my go to place for vehicle inspections.
Trazee LePage
4 months ago
This location used to be fast , easy with nice respectful workers. Not anymore! Last inspection he an attitude but I thought, maybe he s having a bad day. Strike two! This guy clearly hates his job and is taking it out on everyone ( or maybe just me , a woman) that comes here. Go to Independence and Parker.
Amanda Trevino
a week ago
David did an amazing job. So fast and professional with a great sense of humor. Thanks a bunch!
Amanda Braswell
3 months ago
Dave and Justin are so kind and courteous. Super helpful with my inspection & helping me find the perfect wiper blades for my car! Even calling around to see if another place had what I needed, due to specialized wipers.
Shannon Miller
a month ago
Dave was a great help today. Spring Break has been busy for them, so make it in sometime in the morning and the wait will be better.
P. L.
4 weeks ago
Avoid Dave Torres at DEKRA Emission & Safety - Disappointing Experience GuaranteedMy experience with Dave Torres at DEKRA Emission & Safety was nothing short of disappointing. From the outset, Dave's lack of professionalism and friendliness was evident, making the entire interaction uncomfortable.Throughout my visit, Dave's incompetence was glaringly apparent. His tendency to provide misleading information only added to the frustration of the experience. It was clear that customer satisfaction was not a priority for him.Overall, I would strongly advise anyone seeking a state inspection to avoid Dave Torres at all costs.
Megan Wright-Davis
2 months ago
I always have a great experience here. Easy in and out. Hardly ever a wait (although I do go during the day during the week). Dave, the GM, is friendly and helpful.
Melissa Smiley
a week ago
Amazing service by Dave! 100% would recommend coming here and will be back next year!!
Hitesh Patel
3 months ago
This places has also turned into a bunch of thieves like all the other emission testing places Just like all the other places that do emissions and wipers they are going to tell you your wipers need replacement. I have been to this place before for emission testing and all was good. This time I told my Dad who is 80 years old to go there they got him for wipers and charged $50 for a new set they were brand new. Just replaced 4 months ago This whole emission testing thing is a big scam. I have now found it impossible to find an honest place.
Roshni Bohre
a month ago
i've never had a good experience here, the GM has charged me twice for wipers that I AUDIBLY heard the other inspector say they looked fine.... go somewhere else, save your money and time.
Tana Standerfer
a month ago
Dave was great! Have always brought my vehicles here and referred friends and family. Service is fast and great.
starchild154
2 months ago
The process was quick, the manager Dave was very courteous and professional.. I will definitely use them again!!!
Kathryn Sidler
5 months ago
I came in during the lunch rush for a state inspection and was in and out in less than 15 minutes! I m very happy with how friendly and efficient the customer service was. The manager Dave was very pleasant to work with and very professional.
Beth M
a week ago
Great location and super friendly staff! Thank you, Dave, for a stellar experience!
Mingyang Liu
6 months ago
Dave, the general manager was on site today, super professional and the service was really fast. He even helped me change the wiper blades! One stop shop for inspection! Love it will come back again!
Taz Williams
a month ago
Came in Wednesday someone I believe his name was William told me it would be an hour for an inspection and there were no car there, I arrived at 5:30. I came back Saturday and Dave took 5 mins to complete my inspection
Dustin Pierson
3 months ago
These guys are not motivated at all. Absolutely terrible customer service, LONG wait, and zero communication. The older man with the leg tattoos ignores customers. This place has really gone downhill and it'll be my last visit.
Nelson Futrell
2 weeks ago
Great customer service knowledge staff. Dave was great and very nice, fast.
martin alvarado
4 months ago
Came in last Friday and an old man with tattoos jester for me to leave without talking to him. So I came back today in hopes of getting my oil changed since it s near my house and he walked up to my window with a stern face, chewing with his mouth open and said yeah? I asked him for an oil change and in the middle of him asking me a question , I told told him I remember you, you told me to leave last Friday, why? . To which he replied, okay? He clearly knew what I was talking about I drove offIf you re going to be the ( face ) of the company PLEASE be a people person with a kind attitude, or AT LEAST HAVE TEETH!!!I made a huge mistake even trying them again. Not sure what I was thinking.
Semyon Abc
6 months ago
General manager on this place fully unprofessional. Highly not recommend this place for serious people and dealerships. 0 star
Jordan
5 months ago
Dave was extremely friendly and patient with me while I found my insurance, wait was almost no time at all, highly recommend.
Ryan
3 months ago
Dave at the legacy and custer location stayed late to take care of my inspection because the gentleman at the independence and parker location couldn't drive my car. Dave has my two thumbs up.
Chuck Elkins
a month ago
Very quick this time, 2 employees works and good timing on my arrival. Out in 15 min or so
James Dendy
7 months ago
Couldn't recommend more. Super quick, super inexpensive, super friendly. If all the $7 got me was an inspection, it'd receive my stamp of approval. But that $7 also comes with an inside/outside car wash too. Not sure how this little gem isn't so busy their on appt availability only.
Ari B
a year ago
Needed inspection of course was able to pull up with only one vehicle in front of me hardly no wait time was able to get in and out. Would like a little acknowledgment next time when pulling in like, hello, I ll be right with you I felt a little ignored.
heejun kim
3 weeks ago
Singular guy running the shop really polite and nice always checkin up inside.
Mehrdad Torky
2 months ago
Had a great experience. Dave was awesome and very experienced and helpful.