Community Auto Repair
4.3 (210)
901 W Spring Creek Pkwy, Plano, TX 75023
(972) 517-0093
communityautorepairplano.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Bev Franklin
a month ago
Very Imperative that I give this review. I have been a Customer here for nearly 20 years. Day 1 .. I was made to feel like Family and service has been Impeccable! At some point the Business was sold and Mo brought the same energy. When I pull up they know my face and my name! I appreciate the honest and amazing work they do! I live in the Neighborhood so to have them near is a added bonus! I highly recommend them and am always grateful that there were once recommended to me!
Dee W.
a month ago
Called a day before coming, Muhammad provided great customer service. The next day took my vehicle over and he handled my concerns efficiently and honestly. Coolant and brake flush done with care and gave insight on it. I highly recommend this place over dealership service services, prices were affordable and the overall experience was top tier.
Malachi Lockwood
4 months ago
Exceptional Service and Honesty - A Trustworthy Auto Repair ShopI recently had the pleasure of experiencing great service at Community Auto Repair. From the moment I walked in, the staff's professionalism and commitment to their customer s satisfaction were evident. I heard one of their representatives, named Mo, speaking with a customer before me providing him with a clear explanation of the necessary repairs and helpful suggestions to saves costs so that there were no surprises when it came to their final bill.The team at Community Auto Repair went above and beyond to diagnose my vehicle. What impressed me most was their honesty throughout the process. They did not charge or make up unnecessary costs for my car repair. This level of transparency is a rare find in the auto repair industry and it made me feel confident and valued as a customer.I highly recommend Community Auto Repair to anyone seeking a reliable, honest, and skilled auto repair shop. My experience was nothing short of exceptional, and I would happy make a longer commute just to return to this specific location for any future needs while I live in Dallas. Thank you again for being so honest with me.
Mark Jacobs
2 months ago
I called to check the price on a major repair on my car. I had my own part, and wanted a shop that would install it. They charged less than half they price of a competitor, and told me that if I would come in, they would fix it now!I saw how Mo, the manager, took care of other walk-in customers, and decided to let him take care of 3 front suspension related jobs. His guys were very quick and did some excellent work. They invited me to see the repairs, and made appropriate recommendations for future work.I'm surprised at how quickly they get the work done. I consider this to be a high value shop. They can take care of most of your car problems, and will let you know what they can and cannot do.Pricing is very reasonable, too. Most especially, with the quality of work that they do, and how quickly they do it.Highly recommended.2. Part of driving an older car is having it repaired. I had to bring my car back in because a window jumped th track. Quick repair, professionally done.3. 2/09/24. Once again it's Community to the rescue!My car died while driving down the road, which took me by surprise. I had it towed to Mo and company, who did another excellent, professional repair. They had to replace the alternator, also showed me why the alternator had failed, and fixed that problem, too. Since it was in the shop anyway, I had then make a scheduled repair at the same time.As usual, it was excellent work completed at a reasonable price.Let Mo take care of your car, you won't be . You'll be very .
Van Yeboah
a month ago
I went in with good faith and spent $$$ asked for more help with a part for my door. I called 3 days consistentlyVery disappointed..if you can't do the job..just say so. A very poor way to do business. I. inquired about price of brakes for a friend of mine . She was interested but decided to go with a shop.with more consistency. Even though this shop was very convenient. I found out later there was family emergency. My daughter went and had a inspection done But a simple call back.would have been nice...So I went.elsewhere and spent $$ Went by a week.ago and was in**out in 30 mins with TX state.inspection..**
George
4 months ago
Speedy service. I was quoted 25 minutes for the state inspection, and the mechanic was done in 15. Mechanic said that I was a bit low on coolant, which I saw after getting home was well within the adequate levels. For those who can discern the necessity of upsell services, this is a good place to get the yearly vehicle inspection done when they discount the inspections.
Jay
2 months ago
I live about 30 minutes out, so I called in advance to make sure they could get me in for an alignment, and the person on the phone said yes. When I got there, he said he can t get me today. If your time matters to you, don t waste it on these people.
Briee Dattey
3 months ago
Mo really took his time to review my car and explain what was needed in addition to completing my state inspection. Mr. Mohammad was welcoming and patient while listening to me explain my concerns, I ll definitely be back and have found my new local shop! Thanks again for all your help this past weekend.
Soojin Kim
3 months ago
The warranty is not true.The receipt said they give all work warranteed 1year.The wheel alignment was not good at that time but I believed their warranty and delayed re- service.Now he said wheel alignment is not included in warranty.++ addingI arleady talked with your shop guy and he denied warranty.
Piyush Behrani
2 days ago
Mohammad was helpful and friendly. Fast quality service at low price. Definitely recommend.
parvez lakhani
4 months ago
Wonderful service at a good price. They also give a 1-year warranty after service. I take all my cars at this place to fix my issue
Ebony Barr
7 months ago
He got me in and out really quickly!He didn't give any issues with my Groupon voucher and there were no extra charges for my alignment.It was my first time getting one so he explained everything to me that was on the paper and I was gone within 30 to 45 minutes.He wasn't really chatty, but he was polite. The waiting area was comfortable had drinks and places for me to plug up my laptop.
Reg P
5 months ago
Wonderful service and at a good price. The service person identified several areas to improve the car and performed the fix in around the promised time frame. Seems honest enough to do business with in the future.
Ahmad Mahmood
10 months ago
They did an excellent job with my alignment! I would recommend my friends and family to come here as well
Patrick Arabie
3 months ago
Mr Mo, explained well to my daughter what her Alitma needed... flush on intervals!Thanks 'Community Auto' in the neighborhood and Little Hunan food next door makes it convenient
Deepanshu Adhran
2 weeks ago
Very professional services. Shares all options and gives honest advice. Does work at very reasonable prices.
Zuzana Sneed
5 months ago
Excellent communication and integrity in keeping the price, as agreed upon. No wait time at all! I was in and out in about 20 mins! Job done with excellence! Really appreciate and strongly recommend Community Auto Repair!
Alexandra McDonald
7 months ago
Dropped car off in the morning for analysis was told I would get a call in a few hours. Called in the afternoon and they said it would be next day. Next day they never looked at it so I picked it up. While it was parked in their lot the car was hit by another car.Response to reply: this is definitely the correct shop. Next door to the El Publito restaurant.
theresa anoatubby
a month ago
I got my car aligned here, and it was fast and great service!
George Curry
8 months ago
My expectations have been exceeded each time I bring a vehicle to Community AutoRepair. Today is approximately the 6th time I have used them for my family of 5 drivers. Great service, very competitive pricing and they know what they are doing.
Satya B
3 weeks ago
State inspection did it super fast, no waiting time , no appointments required.
Samuel Osayomwanbo
a month ago
I would recommend this place anytime, anyday. The workers are very efficient and advisable.
Devon Mckinney
8 months ago
They gave me all-star service on my car. I came in for wheel balancing and they did a great job. What I would recommend is to clean your waiting area up, clean the windows so the area looks more inviting.Service: TiresService: Tires
Ameer Mohamed
11 months ago
Called them for alignment Mo took me in right away and got my vehicle alignment done they gave me a discount I paid $60.00 and alignment was done very quick. I m happy that my vehicle drives straight. Thanks to Mo and his staff very kind I will be back again.Service: Wheel alignmentService: Wheel alignment
Latoya Malone
3 months ago
The service was excellent!! Quick and easy!!! And Mo the manager was very personable!! Definitely coming back!!!
Aaron Dyer
4 months ago
They only charged me $700 instead of $1100 that pepboys quoted me for. Great service.
Tabassum Saleheen
9 months ago
Took my vehicle there for a problem, quoted me for things that I did not even needed. I was out of state customer, told them I need to drive my car back in 2 days, they quoted me about $2500 worth of repairs that was not even required. I drove my car back about 900 miles without any problem. My Mechanic looked at the vehicle and only thing he repaired was a leaky power steering line cost me $ 150 with labor. Stay away from these people. Most of the positive reviews are from there own family members.Service: Engine repair
Dhruv Arora
7 months ago
Came in for an oil change and got it done within minutes. Mo was very transparent with the pricing. A very good and smooth experience overall :)
E. L.
2 weeks ago
I come here often and always receive prompt, efficient service.
Edward Dawkins
7 months ago
19 year old working in your business will make you bankrupt. 2nd encounter. 1st time he didn't know how to check BMW oil level. 2nd time checked my car for overheating and said nothing wrong, even stated he added coolant. Which was a lie, as the coolant was already maxed out when I came. Because of his lies I was stranded the next day...car overheating! This is why no one trust mechanics!