Auto Fix It

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Roy Vartabedian
2 days ago
Bobby runs this place and he does a great job. Very quick inspection service, and he can do almost any job on vehicles that you would need.

  Ben Bowler
3 months ago
I have literally always had a great experience for a dozen or more visits. The staff is friendly and helpful. The owner, Bobby, is willing to go the extra mile to ensure everything is done quickly and with great service. I know auto repair shops and mechanics can be a little sketchy sometimes but Auto Fixit does a great and honest job and at good prices. I never try anywhere else anymore unless I have no choice.

  ChicaChilena88
5 months ago
I come here to Bobby for oil changes and filters. Just recently they helped me with sway bar links etc. I trust them and they re always reasonable and affordable! They ve come through for me each time!! Love these guys.Services: Auto windshield repair, Air & cabin filter replacement, Steering & suspension repair, General repairs & maintenance, Brake service & repairServices: Auto windshield repair, Air & cabin filter replacement, Steering & suspension repair, General repairs & maintenance, Brake service & repair

  Kyle HMMLM
3 months ago
Owner provided honest work and could not ask any better quality in service. I have a Tahoe that Chevy dealership had a incredible story of all work that brakes needed and Auto Fix It found the real issue at 1/4 of cost Plano Chevy dealership quoted.I had other car with issue that 2 repair shops including large Ford dealership that could not find the issue and Auto Fix it found both issues. I was at a point selling both cars and buying new vehicle. Auto Fix It has saved me from the hassle of owning older vehicles.I finally trust other mechanic in the DFW area.January 2024-updateBobby takes care of my commercial Tahoe with 130k + miles, which I use in business and drive 30k year.I also keep car idling for hours going out to job sites with my Doberman Pincher in the back of car.Bobby saved me bunch money not spending $85k for brand new Tahoe, which dealership can not match how fast AutoFix-it can service the vehicle. Bobby keeps running perfectly and his mechanics.Thank you...Services: Exhaust, Steering & suspension repair, Brakes, Air conditioning, Brake service & repair

  Jeremy Craig
3 years ago
This shop stands out in my mind above the rest. Bobby is completely honest and upfront. He's worked on mine and my brothers truck. Both times he was quicker and less expensive then the other quotes we had gotten. One of his guys is an E46 guru and that's the next car I'll take in. He actually answers or calls you back and even responds to texts. I'll keep bringing my vehicles here.

  Luis Antonio Flores
4 months ago
I m 100% satisfied with the service I received today. Bobby and his crew are the real deal. Fast, affordable and great customer service. I truly appreciate it and recommend it.

  Harshal Deolekar
3 months ago
The service was fast and awesome! One thing I personally liked is that the receptionist was on leave, Bobby responded each and every customer call routed to his cell while working with his staff, talking to customers in his shop and looking at the cars, truely multitasking. I would definitetly recommend this place.

  Nilufer Kheraj
7 months ago
I have known about Auto Fix It for about a year now and worked with Bobby. I only go to him for my oil changed or anything that is wrong with my car. He has always been helpful and does honest work. I refer many people to Bobby because I know that he is honest trustworthy mechanic not like others who would take full advantage. Highly recommend.

  Cody Cleveland
6 months ago
Great customer service and job performance! Matt (mechanic) took the time to explain to me under the hood what was going on and he diagnosed it perfectly. It was easy to see Matt is highly experienced. The whole crew at this shop was very friendly and accommodating. This is a shop you can trust. There is no question where I will be taking my truck for any kind of service in the future.Service: General repairs & maintenance

  Joseph Humphreys
a year ago
Have taken many vehicles over the past years for a variety of issues and have great experiences each time. Prompt and honest service with very reasonable labor rates for quality work. If you need a mechanic you can trust and rely on, Bobby and his team are the real deal.Services: Electrical repair, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Engine repair, Wheel alignment, Brakes, Brake service & repair, Auto maintenanceServices: Electrical repair, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Engine repair, Wheel alignment, Brakes, Brake service & repair, Auto maintenance

  Bayit Neal
10 months ago
Took my car in to be fixed and picked it up with no repairs. They will return your car the same way you dropped it off. Then tell you it s fine with the engine and brake light still on. Don t go here. If you want bad customer service and wasted money, this is your place. This is my second time experiencing this with two separate vehicles.

  Kelly Gardner
9 months ago
I ve taken my sons truck and my BMW here for years. I ve never met a more honest mechanic than Bobby! Great service, great prices, and great communication.Services: Transmission, General repairs & maintenance, Brake service & repair, Auto maintenance, Oil changeServices: Transmission, General repairs & maintenance, Brake service & repair, Auto maintenance, Oil change

  Barbara Jones
2 weeks ago
Son has his truck here to be worked on. Will change stars when son is satisfied.

  husain hooda
3 months ago
Honest, affordable, professional, knowledgeable, and excellent work! Bobby and his team are great!

  James Song
2 years ago
I was referred to Auto Fix It by 4WheelParts because Bobby and his crew did quality work for their customers. Before deciding to use Auto Fix It, I shopped around prices and it was obvious that Auto Fix It s pricing was competitively positioned and often times lower. I ve had them change shocks and install new springs on my 2015 Mercedes G63. They did a great job. I would def recommend them to friends and family.

  Emily
a year ago
Do not trust this man. Bobby STOLE MY CAR!!! Never called me to let me know my vehicle was ready. I dropped it off a year ago after wrecking it and have called at least 50 times, left messages. I have gone to the auto repair shop demanding my vehicle back and each time he tells me it s somewhere else. I can t believe the dishonesty and lack of effort this man has made. I know this sounds crazy that I let this happen but I am a young broke college student who has paid $2,000 for repairs on this car that is no longer in his possession. I have no idea how to get my car back. Yes, he has STOLEN MY VEHICLE.Services: Engine repair, Auto body & trim replacement

  Randy Wolf
2 years ago
Bobby is an honest and good man. His shop replaced the engine in my Toyota Venza. His folks did a great job I would not hesitate to take my cars back to him in the future. RandyService: Engine repairService: Engine repair

  Rachel Miller
3 years ago
This repair shop is THE WORST. We will never use them again and I'll spend every spare moment I have telling everyone I ever meet not to use them as well. We used them initially because they were close and had good reviews (how, I have no idea). We took them a car that needed a tricky brake pad repair that my son had started and couldn't finish. They were able to finish the work in a reasonable amount of time for an exorbitant amount of money. We paid the repair cost and were happy that was done. Then the brake issue returned a few months later. We took the car back, as we were told there was a warranty on the work for one year. This is when the problems started. They clearly don't want to do the warranty work and they've done everything in their power to avoid it. They asked us to leave the car there and they'd get to it the next day, but it took them almost a week to even get to the car. And when they did they told us it was something else wrong and they'd have to charge us again. We were aggravated but went ahead with it. Now, several weeks later, the problem is back AGAIN. We called again, expecting it to definitely be warranty work now, because there's literally nothing else new to do to the brakes, and they are giving us the run around. First, they said they'd do a ride along and to bring it in one specific day after lunch. We did and they said the ride along guy wasn't there and to come back the next day in the morning. We did, and guess what - the ride along guy isn't there again and to check back in a couple hours. Apparently no one else can do the ride along except the one mysterious ride along guy who keeps not showing up to work. Don't offer a warranty if you won't honor it. They clearly want us to take the car somewhere else so they won't have to honor their warranty and that is exactly what we'll do. It's aggravating that we have to spend money somewhere else to fix their mistake, when the honorable thing to do would be for them to fix what they broke, but I guess you can't always depend on people to do the right thing.Service: Brake service & repair

  Casey Lankford
10 months ago
This is the only place I will be taking my vehicles in the future!! Fixed an issue with my axle in a very timely manner. Customer service was awesome and price was very fair!

  Margaret Malone
3 years ago
Auto Fix It has looked after my car as well as those of my son and daughter for about 5 years now. Bobby is very knowledgeable and trustworthy, and he always tells it like it is - no fuss, no upsell, just good solid advice and recommendations. I'm glad to have found a small local owner-operated shop like this.Services: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Body & Trim, Engine repair, Brake service & repair, Oil changeServices: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Body & Trim, Engine repair, Brake service & repair, Oil change

  Rowdy Vinson
10 months ago
Best mechanic in town. They are the only shop who get work work on my jeep or my truck. Honest, clear pricing, and serious competence.

  Dale Miller
6 years ago
I cannot sing praises loud enough for Auto Fix It & it's manager, Bobby Caldwell!!!Nearly a year ago, I was selling one of my cars & it had some mechanical issues that needed to be repaired before I could do so. When I spoke to my dealer about said repairs, I was quoted am excruciating price & given a lengthy wait time. I googled for local mechanics with great reviews & this place came up. Bobby got my car in immediately & fixed everything for an extremely reasonable price! I was thrilled that I could, then, sell my car in good conscience. & the young man who bought it for me says it's not given him a single problem in all the time he's had it.Secondly, I have a leased car that is almost due to be turned in & my air conditioning stopped working. Again, my dealer told me it would take some time. More importantly, even though any repair would be covered under my warranty, he quoted a $160. diagnostic test fee! To me, that was absurd!!! Bobby got me right in, again...& found the problem. & he DIDN'T charge me!!!! So, I was able to go to the dealer & have them repair it for free, with the information Bobby had given me.Being a woman, a LOT of car "folks" are very condescending & abrasive in their demeanor towards me. Bobby treats me with respect, which is most appreciated & he explains things that are beyond my basic knowledge. I ABSOLUTELY trust him & his technicians! They are thorough, MORE than fair, give above & beyond quality service & expedite one's requests. Even though I will still use my dealer for a number of things, since my car is leased, I will ALWAYS use Bobby for ANYTHING that ISN'T covered! PHENOMENAL!!!!!!

  JASON MARTIN
8 months ago
Would highly recommend bringing your vehicle here. Great customer service, very knowledgeable, honest work , always gets the job right the first time

  Kim Johnson
3 years ago
I can not say enough about the great service I receive at Auto Fix It. Honesty, kindness, hard working, excellent customer service and expert knowledge is how I would describe Bobby and staff. I have recommended them to my family, friends and coworkers. Thank you for being honest and up front. I appreciate it so much

  Alana Cohen
6 years ago
This is the ONLY place my husband and I take our cars. Bobby always takes great care of us with honest upfront pricing and work. We moved to McKinney and still take our cars all the way down here for oil changes and inspections. You can't beat a good mechanic!

  Jonathan Price
9 years ago
Bobby and his team are the best! Honest, professional and efficient.I used to take my cars to places like Goodyear and Firestone but when you compare the quality of service and cost, there is simply no comparison.I highly recommend Auto Fix It for all of your car needs.-Jonathan

  Jonathan Gordon
2 months ago
Just skip this place and move on to the next body shop. They ll take forever in getting back to you

  Zytlalyth Navarrette
a year ago
Bobby was so helpful and took care of my Jeep Wrangler! So happy I found a shop I can trust definitely recommend!!

  Todo
5 years ago
Auto Fix It Is the ONLY place for all of my vehiclesI TOTALLY Trust Bobby (the owner).I always get my car back quickly & most importantly, Bobby would NEVER cheat anyone. I always tell him to do whatever needs to be done & just tell me how much to write the check for.The story I like to tell is: after having a dealer tell me (& print out) a list of $2400 worth of NEEDED repairs, I took the list to Bobby & told him to do whatever he said I needed to do, he did right at $400 & said I was good to go !Thank You Bobby !!(BTW I'm NOT Related or connected to Bobby or Auto Fix It in ANY way AND I ONLY Recommend OUTSTANDING or EXCEPTIONAL service or companies)

  Neusha Khaleghi
5 years ago
I had an extremely negative experience coming here. I came in the late afternoon hoping to get an oil change. Once I came in, I was promptly ignored by three of the workers there. I was referred here by another auto shop to speak with Bobby, who would take care of my oil change. After waiting and everyone seeming to ignore me, a kind employee came into the store and asked if I needed any assistance (not Bobby). I told him I needed to get an oil change done. The nice employee then asked who I assumed to be Bobby whether this is possible. I was told that they aren t doing anymore oil changes for the day since they told the other workers to leave (understandable). The main issue was the unprofesionalism and how the situation was handled. I didn t feel welcome when I came into the shop nor was I acknowledged. I would also like to address that I am a woman, which I believe played a major part as to why I experienced this. If anything, I highly recommend you check out Auto Xpress off of Main Street in Allen. My car was serviced within 10 minutes, everyone there was welcoming and professional, and the price was such a great deal. If I could give Auto Fix It zero stars, I would.