Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
paul
5 months ago
Great staff and honest work, took my car to a different shop (my mistake) to get tires replaced and they gave me a laundry list of issues I needed to get fixed. Took my car here for a second opinion (have brought my company vehicle here in the past and loved the service) and not only did the list of issues get cut in half but the prices were drastically better. This is my auto shop now and it should be yours if you are reading this.
Lee Dellenbaugh
4 months ago
Very honest and dependable. Been coming here for years.
mojomelvin
a week ago
Randy is quite possibly the most honest mechanic in dfw. All my cars get serviced here.
alexisyc08
9 months ago
Needed a shop close to home when my alternator started whining and battery light came on. Called up the shop and explained the problem over the phone. Scott asked a few questions and provided a quote - I was able to drop my Camry off at lunch. He was very kind and never once tried to up-sell or convince me I needed anything else done. Allison s was able to replace my alternator in less than 24 hours for a reasonable price. Super happy with the experience and glad that I ve found my new go-to auto shop in East Plano!
Rejean Plante
2 months ago
I had our RV Motorhome State Inspection done. Very nice and efficient staff. Thank you Randy and Curtis
David French
8 months ago
I ve been using Allison s AutoCare for all my vehicle needs. They do repairs and were able to get my classic corvette back on the road when several dealerships wouldn t work on it. They provide good recommendations for needed service but don t try to add things that just enlarge the bill. They do state inspections and can fix the deficiencies they find. They let me know up front if it s going to take more than a day. It is a great group to work with.
Linda Frank
8 months ago
I have been taking my cars to Alison's for many years now and have always had excellent service. They are the best in going the additional mile for their customers. I appreciate them.
John Taylor
11 months ago
Had the alignment checked on my Toyota truck. Job was completed by midday. They reviewed with me the findings and adjustments made.Very thorough, professional & timely. Highly recommend!
Larry Acheson
a year ago
My family and I have been going to Allison's AutoCare for over 20 years. The staff has always been ultra-professional, friendly, and attentive to our needs. They deserve the highest possible rating and they have my gratitude for persistent excellence in customer service. Thank you, Scott, Robert and staff!Services: Vehicle Inspection, Oil changeServices: Vehicle Inspection, Oil change
Bob Leapman
3 months ago
Brought my older Ford F-150 back from the dead for a very reasonable price.
Kathleen Marion
7 months ago
Excellent Service as always. Allison's has worked on my car several times and every time they are quick and through with their work.
Jessica West
a year ago
This place is the best! Having a mechanic you can trust is important and they have serviced my vehicle so many times with such excellence. They are reliable, honest, and timely.Service: General repairs & maintenanceService: General repairs & maintenance
David Samson
a year ago
I've been looking for a new shop in my area and believe I have now found it. Just went in for a simple oil change / inspection and they were able to get me in and out in no time. Everyone was very friendly and helpful and there was not a big push to "upsell" additional unnecessary services. I will definitely be going back to them for repeat business. I want to also add that I had the pleasure of observing interaction between the staff and a woman in her 80s (probably). She was definitely a repeat customer, however, the friendliness with which they treated her and overall honesty with what was wrong with her car (nothing and they told her so) was quite heartening. Thankful there are still some standup shops out there!Services: Vehicle Inspection, Oil change
Bud Skyjak
10 months ago
A/C wasn't working and Allison's was able to diagnose and fix it in just a few hours for under $200. A/C problems can present opportunities for unnecessary repairs, but Allison's does only what's needed. Highly recommend.
Ben Goerz
5 months ago
Hands-down the most trustworthy auto shop I ve ever found.
Kristi Smith
5 years ago
Highly recommend! Randy and Michael have taken care of my Chrysler 300 twice now and I have been VERY HAPPY both times. Seriously great service, friendly staff, so reasonably priced, won't do anything that you don't need or want, will educate you honestly and show you problems and explain things. Randy worked hard to find me the best price on tires. Be prepared to leave your vehicle if possible, smaller garage so they need time, if you do have to wait or want to, just let them know and you won't be bored, plenty to talk about because they are so knowledgeable! But take your iPad or a book just in case.
Dan Boron
9 years ago
I have lived in Plano since 1980. I have probably come to Allison's for at least 25 years. They have done extended warranty work for me on my transmission. Brake jobs, alignments, radiators, electric window motors, what ever my need has been they have always given me multiple options, they have never pressured me. I have shopped other garages, never found anyone I would trust more than Allison Motors. They are fair, reasonable, professional, respectful, courteous...sounds like the boy scouts. They are very good people. They have Earned and Kept my trust. And no, I have no stock in the company. Just a satisfied customer.
Rick Bridges
2 years ago
Locally owned and operated by the same guys for years. My BIL has gone here for over 20 years for his auto repairs. I was travelling for the Holidays and needed an oil change. They got me an appt and did a great professional job in a timely manner. Great place, although they are busy so plan ahead
Kim Dunayer
5 years ago
I love Allison's! My family and my business have all been coming here for as long as I can recall. at least 15 years? they have worked on our work box truck and van as well as my personal jeep. they never try to sell me what I don't need! I totally trust them. I always end up paying exactly what they quoted. I live in McKinney now and Allison's is in Plano. I don't care - I make the drive anyway. I feel like I am getting ripped off if I go anywhere else. the guys that work here are great, Scott and Randy and Michael always take care of me. and they are always fast. my Jeep has 156,000 miles and going strong! thx to Allison's...
Dallas Customer (Dallas Customer)
4 years ago
My mom has been going to Allison's for 30 years and in her words they treat her like royalty. I'm grateful that my mom has an honest, safe, reliable place to get her car taken care of. She most recently had some repairs and a new set of tires and they made it so easy and the tires were priced great. If you're in East Plano, Plano don't go anywhere else but Allison's!!!!
Michael Mitchell
2 years ago
When you are lucky to find those tucked away car repair company's you don't won't to let go. The outside is no great shakes but inside are where the miracles happen. Randy Rogers is your go to. Money is important. Your first born is more so. Push them both forward and your return will be invaluable.
joanna jackson
5 years ago
We are so happy to find a place where we can trust what we are told! Allison's has great, dependable service and goes the extra mile to make sure we are satisfied. Once we even called about some car repairs our son was being quoted in San Antonio, and they reviewed the report for us and gave their opinion! Who does that??? Five starts to Allison's Auto and their team! Robert and Joanna Jackson
Therese Progar
a year ago
I took my 2012 Altima to Allison's and was completely satisfied with the service and staff. They were friendly and knowledgeable. I am no longer taking my car to the dealer for service. Allison's is where I'll go from now on.Services: Vehicle Inspection, Auto maintenanceServices: Vehicle Inspection, Auto maintenance
Jaime Aron
3 years ago
Everyone needs a mechanic. A good mechanic is preferable. A good, reliable, trustworthy mechanic is one you stick with as long as possible. We've been going to Allison's for at least 10 years, maybe 15, and plan to continue going, and we'll continue to recommend others do, too.
Bianca Slover-Roa
4 years ago
My family and I are so lucky to have Dave, Scott and the others around. We take all of our cars here from anything as little as oil changes to engine troubles. They are so quick to get down to the issues and are very well at explaining the work that needs to be done to fix it AND they get the work done in a timely manner. Thank you guys!
P Rich
a year ago
Went in to see about ordering some interstate batteries for my boat and Mr. Blair was very polite and quickly quoted the price for the batteries and ordered them for me. They were in the next day for me to pick up.Service: BatteryService: Battery
Laurie Jeffrey
6 years ago
Being a female I hate taking my truck in for repairs or even regular maintenance. I'm always worried I'll be taken advantage of. However, over the last couple years I've taken every single one of my vehicles here and I won't have anyone work on my truck but Travis so make sure you ask for him. He's honest and no nonsense! This is the most reliable shop I've ever gone to and I don't have to worry about the work Travis does because he's the best and I've never had any problems once I've left. I'm a customer for life!
Surinder Ratra
5 years ago
Honest, knowledgeable, fast.2 years ago I brought an 2005 F150 to them that I had driven to near destruction with poor maintenance.The repaired the items to make the vehicle road worthy again without gouging me on price.Recently, I brought a 2007 Toyota Sequoia to them with what I suspected was a wheel bearing issue. (Vibration, slight play in the wheel, sound when turning it by hand) They Listened to me and then correctly diagnosed the problem as a u-joint issue and saved me money.STOP. Take your vehicle to Allison s. Any make, any model and let them professionally service and repair it. You won t regret paying a fair price for the quality service they provide.
Alex Ruiz
2 years ago
I had the BEST experience with Allison s. As a woman who doesn t know too much about cars, they made sure to explain everything throughly and walked me through their processes. Wanted to give a huge shoutout to Randy who really went above and beyond for me! I will 110% be back for all of my other car needs. Thank y all!!
Dhirender Ratra
6 years ago
Found these guys from a Car Talk registry almost 2 years ago, they're no longer listed though not sure why. I've had three repairs with Allison's on two different vehicles, a 2005 Dodge Grand Caravan and a 2003 Honda Civic. Each visit resulting in work equivalent to dealership quality without the higher overhead costs in the repair bill. My last visit was a radiator replacement for the Grand Caravan. Allison's charged 25% less than what the dealership was asking and I never told Allison's what I was quoted, it's just their normal pricing. The trust is there, chatting with them brings memories of Click and Clack. There isn't the private waiting area furnished with leather sofas though, Fox News streaming on the 60 inch plasma screen, just three chairs and a gumball dispenser. Which is why I opt for leaving the cars overnight, their lot is safe and well lit. There is 1418 Coffeehouse right up K if you need the customer waiting room. Go get your car fixed!