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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dereyk Perkins (AlBuQuirky MOTO)
a week ago
What most people want from a storage unit facility is to lock up their junk, setup auto pay, and forget about it. Not with this place I have had a unit with them for 6 months now and have been on the phone with them a good dozen times in just 6 months. I have to deal with new management, new paperwork, failed autopay setups, missed payments on their end, the list goes on. Not to mention the pidgins living in my unit and needing tools to get the door open and shut is my junk still there, yup. Best place in town, lol
Cory Heath
5 months ago
I ve rented twice here and both times the customer service has been really great. The prices have been very affordable. The location is also very convenient. The staff here have been very pleasant and professional. I highly recommend this business if you re needing a safe secure spot to house your belongings.
JuGo
2 years ago
Just finished closing my rental unit. I over two years I never had an issue with them. They communicated well and would use them again when/if needed.
Tamara Armstrong
3 months ago
Always a pleasure doing business with you Mitchell. Dedication and dependability are hard to come by and you have it with Mitchell. He is a keeper and so is SecurCare Self Storage.
Nicole Blankenship
3 months ago
Mitchell was Very Helpful, Great Customer ServiceWill definitely continue to use SecurCare Self Storage in the future
Daniel Flores
3 months ago
The lady with the poofy black n red was so nice and the storage units are amazing, sad I cant leave my 10ft Burmese Python, oh well! 10/10
Dusty Blevins
3 months ago
Mitchell Norman helped us get situated and was a massive help. Absolutely will be back with him!!!
Stephanie Cordle
3 months ago
Very nice and helpful employees. Mitchell answered all our questions.
WeekEnds BBQ
a year ago
The staff at SecurCare are the absolute best out there. Very friendly and always happy to see you! Their pricing is very fair and we had no issues whatsoever with our unit. It has been perfect for everything we needed and is in a safe location! We'll be using them only from here on out!
Victoria Lucio
a year ago
I'm super happy and thankful that I chose such a professional storage company! Angela in the front is Amazing! Always so courteous and polite. I was with this company for 2 years and never has any issues. Great company, great service!!!!
Greg Taylor
a year ago
We have used this facility several times over the last few years. There are times I just need a little extra storage! The units have always been clean. I have used the climate controlled units twice and the entire building has always clean and cool during the hot summer months.I would highly recommend using this storage facility! VERY good customer service! The location is convenient too :-) I've never had a problem with SecurCare or the company who owned the facility before them.THANK YOU!! You've been very helpful to me in the past and I will definitely come back if I need storage again!
Robyn White
7 months ago
My personal experience was great, staff was a great help and very friendly and accommodating, I would highly recommend SecurCare to anyone looking for storage long or short term
Davina McKee
6 months ago
Store location was much more helpful than phone number. Guy at office was AWESOME!
Taylor Norman
a year ago
Angela and Mitchell were fantastic! Helped my work and I to find a good unit for us. Definitely will be recommending our customers to you guys due to them! Thank you!!
The Bearded Wonder
7 months ago
Fantastic customer service very friendly and helpful. The property is always cleaned and well maintained.
Donna Chavez
a year ago
I love the people.. Angela and Mitchell are both very sweet and always know me by name. However being long time customers there I feel it is very unfair that everytime this company changes hands they increase the rent even for people that have been there many years. I'm getting my stuff out this month because 9 yrs ago I was paying 119.00 a month now I'm paying 161.00 it's ridiculous hate the new company love the people
Esmeralda Lucio
2 years ago
We have been looking into storage units and didn t know where to begin or what questions to ask before purchasing one. Angela helped us to understand and informed us on what all their services provided. We greatly appreciate the amazing rates and kindness this company has shown. We will most likely remain doing business with them. Thank you ladies for the amazing work you do.
Teresa Maldonado
8 months ago
Definitely great place to store your belongings was having a hard time trying to find the best place for my things and with a budget Mitchell was the sweetest and help me out tremendously and assured me my belongings with me safe and secure
kia given
a year ago
While shopping around for the best deal I called into Securcare, both times I called Mitchell and Angela were super helpful and answered all my questions! I will definitely be coming back to them when I need a unit!!
Random and Weird
a year ago
Customer service is amazing, Mitchell and Angela were very helpful and patient with me as a first time renter. Definitely coming back.
Giovanna Batres
a year ago
Guys when I m telling you that Angela and Mitchell give great service I m not joking. They made the process so simple and have made sure that we are taking care of. Anytime I have a question in regards to anything they answer promptly. Best place to get storage from by far
Russ
a year ago
Mitch was very friendly, professional, and helped me out in my time of need. The unit was very clean and tidy as well. 5 stars! God bless America!
May Foster
a year ago
Angela was great! Love how friendly and helpful she was and even her taking us around to see which storage unit would be perfect for us.
Xadrian Ramos
2 years ago
Miranda and Angela have great customer service skills and know there business. From the time I started the process to finishing it was a seamless. I recommend this property to any one in need of storing. My storage is well secured and nice and clean.
Lauren Teel
2 years ago
Angela was great. I had set up a reservation and she checked back to make sure I still needed the unit. She provides great customer service and it s greatly appreciated, especially in this day and age where everything is so automated.
Lorenzo Cordero
a year ago
Great Hospitality! Mr.Angela was amazing and had outstanding customer service! Definitely would recommend anybody to come and storage their property here!
Stevo 4896
a year ago
Cool place! Good service! Decent price! Mitchell and Angela were helpful! Great place to do business!
David Flores
a year ago
I do lawn maintenance for Securcare Storage in Plainview. Angela and Mitchell have always been so professional with me. The communication and business ethics are great. I truly enjoy working with them.
Nathan Rincon
10 months ago
Great and friendly service, feeling welcome is a big part of business, and Mitchell & Emily did exactly that!
Miguel Orona
3 years ago
The girls at metro are so friendly, helpful, and very professional. The prices of the units are very reasonable. The units are always very clean and well taken care of and always secure. I never had any kind of issue! I will definitely use Metro again if I ever need a storage unit again!