Platinum Ford North Service

4.7 (13)

  11590 US-377, Pilot Point, TX 76258
  (940) 374-6362
  platinumfordnorth.com
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Elizabeth Nguyen
5 months ago
Went in to this Ford to inquire about a promotion and was directed to a Salesman named, Connor. After asking him about said promotion, he said he knew about the promotion but couldn t give me the exact answer??? But would get back to me by 5:30pm after speaking with his manager.We swapped numbers and around 5:30pm- I reached out to him as a gentle reminder and was left with no response. Shortly after, I sent out another message only to find my number blocked.Needless to say, Connor is NOT the one to work with when you need anything at this dealership because he won t take you seriously and he straight up LIED to my face about getting back to me by end of day. He knew he wasn t going to. That is such a reflection of POOR CUSTOMER SERVICE. I WOULD NOT RECOMMEND CONNOR as your salesperson.

  Jeremy Jones
8 months ago
Just experienced their pickup, service, and delivery option. Amazing communication throughout, and it saved me a trip to the dealership. I can't say enough good things, by far my favorite experience with working with a Dealership!Services: Tire rotations, Vehicle Inspection, Auto maintenanceServices: Tire rotations, Vehicle Inspection, Auto maintenance

  P & V Kinard
3 years ago
This was my first time here. I had a check engine light on my 2017 Powerstroke. I was in and out in a couple of hours and the issue covered under warranty. Tammy provided excellent service. Thank you Stanley Ford!

  my garden
3 years ago
Michael Banks was a live saver. My battery was not holding a charge. He took the time to check it out and take care of my needs and get me back on the road quickly.Service: BatteryService: Battery

  Rowdy T
2 years ago
Had a issue when putting truck into park had another dealer look at it 2 times and was told thats just how it is going to shift. But one trip here and its like new.

  Rylee Ainsworth
11 months ago
Brandon in parts really helped me understand what parts I needed for my car!

  Bill Frye
3 years ago
Matt was friendly, helpful, and professional. Made my experience buying a vehicle quick and easy.

  Lex
a year ago
It's always great when I bring in my vehicles!

  Loran Bryant
3 years ago
Top of the line service.THANK YALL!!

  David Elenbaas
3 years ago
Great people

  Michael parente
3 years ago
Outstanding

  Opening Hours

Monday 7:30 AM-6 PM
Tuesday 7:30 AM-6 PM
Wednesday 7:30 AM-6 PM
Thursday 7:30 AM-6 PM
Friday 7:30 AM-6 PM
Saturday 8 AM-3 PM
Sunday Closed

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