Clark Knapp Honda Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cindy Colchado (Cindy)
2 months ago
Everyone I have encountered has been helpful and friendly. Great attitudes. However, they need to staff to meet the demands of customer needs. I see a lot of sales people and the budget needs to be allocated in hiring more technicians. I believe someone told me there are only 5. I just tried to schedule a tire pressure check just to see how long and they can t see me till February 22nd. This is insane. There is no other Honda within a 30 mile radius and they need to meet the demands of their customers. I had to leave to Walmart to get my oil changed this past weekend.

  Eddie Albert
4 months ago
I will open with, I am new to this dealership and have limited exposure to the service team.However, I was very disappointed with my first experience when I had trouble setting up Android Auto with my CPO CRV. I went to service, and they said they don't do that and told me to get service assistance from any salesman. What?Thus far, I can not recommend this service department. They were not friendly, nor were they helpful.With the construction, this location is difficult to get to.P. S. The sales team could not help either as every one of the Honda Sales team used only Apple products and had no training on Android devices.

  TORITO
6 months ago
I was looking for a new vehicle,I just online at clark-knapp Hondaeasy few steps not like the other line services.Mr Jacob Molina sales rep. Helped me alotLiterally took me no more than 1 hour to do everything, just have your insurance information ready and sign some documents and that it. Call Clark-Knapp Honda and ask for Jacob Molina very easy and fast serviceIf I could give more star I would.

  Ivan Rodriguez
9 months ago
The earlier you get there the better, 7:30 am or 8 am perfect. In express lane,, service advisors are great, Mr Armando and Matthew are knowledgable and very helpful. But I cant say the same about a certain service advisor lady that has a bad attitude and rude. And to be exact this person does not have glasses on and is to the right hand desk, when you go in through the sliding doors through service the other taller lady w/ glasses will take good care of you.

  Kathryn Harvey (Kathy)
5 months ago
It's hard to get a service appointment. They are 3 months out with no urgency for safety issues. They are short staffed. I've called, and when transferred to service, someone answers and hangs up. It took 6 calls to reach someone in service.

  Lewis Moore
a year ago
Took my Honda here for service. Not exactly sure what they did to it but the bill ended up being $1000. If they are not scamming people, they did a poor job of explaining the work being done. Not taking my car back here again and I will probably never own another Honda after this one.

  Marcos Carmona
a year ago
Great customer service. In this situation, they kept sending suggestions of vehicles that were coming in until we found the vehicle we were looking for. Well paced sales team got us out the door ast a decent amount of time. Even when an issue came up, they fixed it in no time. This is our 3rd vehicle from them. Gonna go for 4 in a few years.

  Elia Yesenia
7 months ago
Mauricio Solis is the salesman to go to! Has great customer service and is always willing to listen to your needs and help :)!

  Angel Sarmiento
9 months ago
Always very nice when I come to get my oil change here, prices elsewhere are getting worse so I come here for a deal instead, wait is a bit long but I'd rather wait than pay more for less

  Mr. Juan Alvarado
a year ago
Dina and Monica were great! I had some audio issues with my HRV, and I tried to recreate the problem several times while at the dealership without much success. I decided to leave the vehicle for several days so they could troubleshoot it. The problem was identified and resolved. Thank you.

  Miguel Paredes
2 years ago
Mario Galvan is great, but dealer service is usually overpriced. They have their red tape. They get the job done, but each experience is different. Good people, but dealership service is not always reliable. Sliding door was fixed but then the window did not work after.

  Jesus Garcia
10 months ago
Best to have appointment scheduled or you will have to wait but been coming here for oil changes and always quick and easy

  Federico Perez
2 years ago
I was driving the highway when I started to hear a violate flapping sound coming from the front passenger side. Luckily, I was close to Clark Knapp Honda service center. They took my car in less than 5 minutes to check underneath my car. It was just the lower engine cover came loose. They insert 2 plastic push rivets at no cost. However, they showed me that I was missing the middle lower engine cover and that my car has a minor oil leak and suggested to bring in my car for a diagnostic check to see where the leak is coming from. Fast car service and a quick visual check helped me get back on the road and schedule an appointment to maintain my car.

  Joanna Celis
7 months ago
Jesus and Benny Garcia did an awesome job and me getting a good deal and a nice vehicle

  Donna Rohmann
a year ago
Had to take my Van in for service. Very nice people in that department. But they need to have something to go with the coffee that early in the morning.

  Rick Watson
a year ago
My experience has always been great. Staff members are friendly and easy to talk to.

  Solomon Muhammad
a year ago
The staff was excellent. Buying the vechile was seamless. Ask for Jacob he was incredible.

  Lesvia Cantu
2 years ago
Some Personnel need to be more friendly so customers experience a welcoming experience. Hopefully next time they will recieve a better review next time.Service: TiresService: Tires

  Rosie Vaquera
a year ago
Excellent service, friendly staff both in sales and service highly recommended

  Derek De La Garza
9 months ago
Use to have good service department, not anymore.

  Renee Timtiman
2 years ago
Joseph Fuerte, my salesman he is the best he help me to get a great deal, I really recommend to everyone.

  Maria Aguilar
a year ago
Great customer service. Thank Y'all for all you do. God bless you all

  Martha Garcia
2 years ago
Just went in for a battery for my key fob. I was waited on right away by Tony in the parts dept and was on my way in about 10 minutes.

  Stephanie Vazquez
3 years ago
Nice friendly service, answered any questions I had, and a lot faster than expected!

  Chianti Bravo
2 years ago
Not Great Variety Of Vehicles Yet,But Definitely Excellent Service.

  John Guajardo
a year ago
Always have an excellent experience when I go there.

  Martha Gonzalez
2 years ago
Didn't like customer service personnel

  M O
a year ago
Horrible service.Service: BrakesService: Brakes

  Bertha A. Anais Lee
2 years ago
Efficient. Good service.

  Iris Valdes
3 months ago
I have taken my 2024 Honda Odyssey car 3 times as they fix it and when I leave the problem is the same. I regret changing from the Chevrolet to this brand of car a thousand times E llevado mi carro Honda Odyssey 2024 3 veces seg�n me la arreglan y cuando salgo est� igualito el problema me arrepiento mil veces de cambiar de la chevrolet a esta marca de carro