Bayway Chevrolet Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Matt Morris
4 months ago
Phenomenal experience to say the least, after a week of running around to other dealers and not getting anywhere Mack reached out to me and told me that he would help me and he did just that. No hesitation no stumbling around words no gimmicks or tricks he got it done I walked out with a 2019 vehicle low mileage under my name. His customer service was excellent treated me as a person made me feel valued from the moment I walked through the door till the moment I drove off the lot. He was patient when doing all in his power to get me out the door in a new vehicle same day so I truly recommend him hands down wish I could give a 6 star rating for this experience.

  Heather Guillory
8 months ago
Unfortunately we ve had to take our truck here a few times for repairs, but we always have a pleasant experience. I wanted to deducted a star because they don t have loaners, even when getting a new transmission, but the customer service makes up for it.

  Josh Veach
a year ago
I purchased a new vehicle from Bayway Chevrolet about 3 months ago. Several weeks ago I got a call reminding me that my first service was coming up soon. Three days ago, I got a phone call letting me know it was time and they asked if they could schedule my complimentary oil change for me. I'm a business owner and this is a time saver!When I showed up (late for my appointment) the service department was slammed! I was nervous about getting the work done as I thought it was going to take all day... Nick Anguiano approached me, he got my info, he got my keys and told about an hour, to an hour and a half... I did not believe him.30-45 minutes later, Nick was calling my name, my service was done, I signed a few documents and I was on my way. The facility had a nice quite place for me to sit and get some work done while I waited, and the service was exceptional. If you need exceptional, world class service, go see Nick Anguiano at Bayway Chevrolet Service Center.Thanks Nick for getting me in and out, for under promising and over delivering and an overall great experience.Services: Tire rotations, Vehicle Inspection, Auto maintenance, Oil change

  Mimi Stewart
a year ago
Went in today with the intent to leave with a new car. I was suppose to meet with Alex but he had his "partner" assist me. The interaction we had was lackluster. She barely said anything at all. No talking about the vehicle, reviewing reports, discussing my likes or dislikes, possible interests in other cars, etc. NOTHING.Our test drive was about 5 mins. Her demeanor made me feel like she was upset she had to assist me and didnt want to engage with me at all. She mentioned she'd sell cars even if she didnt get paid for it. Lol. Youd probably be able to watch cars but definitely not sell them if this is how you sell.I was never greeted and it seemed like the sales team rather hangout with each other vs work towards securing a sell. When folks show you they dont want your money, believe them and leave.

  Elayna McKeon
2 years ago
Though they, Barbara, called us and asked questions to clarify on multiple occasions, we had to get the phone number for the extended warranty company, which is just CPP. They had all the paperwork they needed, but we still had to call to give them more information. I have never had extended warranty for a car, and they made it seem like it was more inconvenient for them that we had it. Then they said that the warranty declined it because they said that we wanted them to fix the wheels, when we said no to the service advisor. We had to call and talk to 3 different people including the manager at the warranty company to update the claim and get just the tires done. This process took almost a week, just for tires. I am not returning. They were not very friendly and didn't seem to care if you were happy or not. Very impersonal place.Service: Tires

  Dora Benavides
a year ago
This was our first time using this dealership. We just moved to the area. The lady in service department is quite rude questioned what door we were coming in through with a rude tone.They need a sign identifying where the service department was. We had to drive around and ask in the parts department for the service.department. They need better signage and better customer service. I think next time I ll just drive to the dealership we have always used. It is a little further but better customer service..Service: General repairs & maintenance

  Tonya Harvey-Horace
3 years ago
Tina is amazing. If you ever go there always ask for Tina and she will take good care of you. The rest of the employees were very friendly as well and polite. Tina has excellent customer service!!!

  German Flores
5 months ago
Best place to get ur hair cut

  Edward Castillo
2 months ago
I got my bacon lil to burn...

  Winton Blackmon
2 years ago
Went for an oil change and tire rotation they did an outstanding job. I was in and out within an hour and this was on a Saturday but you got to get there early.

  D berry
a year ago
Bay way has been great in the service department.. totally recommend

  kent anthony
4 years ago
Very friendly. Clear on work to be done. Picked up on outstanding recall and asked before including it. Easy to check out. A pleasure to work with.

  Ace
4 years ago
Eric and his techs were zero help. They insulted my alarm after it had issues when I came to pick my truck up and wouldn t accept responsibility for messing my alarm programming up.

  Avaline Mccall
2 years ago
This is the 3rd Chevy service center I've tried, since purchasing my 2018 Traverse (from a different dealership). I will never again be going anywhere else, so long as I own a Chevy!

  Cece Ruben
3 years ago
Very accomadating waiting room and quick service. Danny was very kind and resourceful, unfortunately we couldn't fix my issue ):

  Anthony Sharpe
2 years ago
Very kind and knowledgeable staff about the products and services that they provide

  Renee Locacius
a year ago
The service employees are very professional and polite.

  Angie Martinez
a year ago
Always on point with recommended service needed.

  Juan Lopez
6 months ago
See tina in service

  ramon cantu
2 years ago
Paul, service manager was very helpful!!!

  Dottie Royston
2 years ago
Like I said, the review earlier, that was for service.

  Remont M Harris
2 years ago
Fast, Friendly & Professional service.

  joe espinoza
2 years ago
Very friendly and helpful

  Terri Cadoree
2 years ago
Kind and efficient.

  Delores Hall
2 years ago
Nice service