Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michael Bond
2 months ago
My heater went out a few days before this recent freeze and they were able to fix it and get me back on the road within a week. Kim was super nice. Very professional, excellent customer service and very communicative about the progress with my vehicle. Triple Js will be my go to spot when I have any car issues.
Ester c
4 months ago
I have taken my vehicle many times to Triple J s of course for different issues but everytime they have been upfront, professional, reasonably priced and on top of things. I get impatient at times but they are always understanding and reassuring. I highly recommend!!
Hilario Limon
2 months ago
Despite my auto extended coverage with Endurance horrible experience. Triple Js gave excellent service . Communicated well every step of the way. I have to say big thanks to the whole team at Triple J.
bethany tunmire
3 months ago
A few months back I took my car in to check out an oil and transmission leak. I asked them if the engine was okay before proceeding and going through with repairs. I had a mechanic text me a quote regarding the oil and transmission leak which was around 2 grand. I told them to go through with it, and in about a week or so I got a text saying my car was ready. When I went to pick it up I believe it was the owner and his wife that greeted me. I told them I had received a text saying my car was ready, and the man looked at me confused and said it was not ready as if he didn t even know who was texting me. The husband and his wife were nice people, but because it wasn t ready, me and my kids had to wait in a room for about an hour. I wasn t worried about the wait, just happy we still had a car to get us by and paid the ticket. As I was driving home I noticed my car still smoking a little and figured it was just leftover oil from the repair burning and not oil leaking like before. Fast forward a few months later and my car is losing oil at a faster rate than before. I was having to put large amounts in every other day, and finally I wasn t able to get oil in my car fast enough and it just broke down. I have no idea what to do do because the repair I paid for is somehow worse than before, I have no idea who was texting me regarding the repairs in the first place, and me and my kids have no car, no family, and no help regarding the situation. I obviously can t drop another 2 grand on it at the moment, and even if I could afford it I can t be confident that the issue will be resolved, as it was not resolved in the first place.
Julio Mendoza
2 months ago
I have taken both my vehicles to triple J s and both times They had my vehicles back on the road in 2-3 days . Truly great service and great communication.
Terrell Washington
2 months ago
I took my 2018 Cadillac CT6 to Triple Js because it was shaking and making a funny noise. They were able to diagnose the problem and get me back on the road within a week. Jorge is the real MVP
David Sand
2 months ago
I have been going to Triple Js for about 5 years now and never been disappointed.Jorge is the real deal.
Steve Nichols
11 months ago
This has been one of the most reliable and most trustworthy shops I ve dealt with in the past! They never lie to you, and are very straight forward and honest with what needs to be done with your vehicle. They are so trustworthy and have such great service I take all my company s vehicles there for service, as well as my own personal vehicles when they need service.I won t trust anyone else in Pasadena or South Houston but them! And that says a lot, I ve been a mechanic for a while before this job and I m naturally a car guy.
Change Adams
2 months ago
Been using Triple J Auto for years. They always take care of my vehicles. Always a Great Experience
TEXAS MADE
a week ago
Got my ac recharged at triple j's and now it blows colder than what it was blowing before satisfied customer
Ed Green
8 months ago
These guys really took good care of my truck. Had a major gas leak and a couple of other issues as well. They were willing to work with me with the price and got repaired quick. They definitely have a new customer in me for auto repairs
bobby jackson
9 months ago
They recently helped me multiple times and did a great job for a fair price. Most recently the repair they did was installed incorrectly and they fixed it for free no questions asked. They don't have the most timely communication at times but other than that they did a good job. If you're looking for an honest mechanic triple J's is a great shop.
Kevin Zavals
9 months ago
I just went here for the first time. My Cars A/C was not working. The mechanic was super friendly, and even though his shop was close to closing, he still took his time diagnosing my cars A/C issue. Even though he quickly found out that my cars A/C compressor was bad he still continued trying to get some kind of decently cool air to come out the vents by emptying the system and recharging it twice. The mechanic informed me that my dodge bumper to bumper insurance should cover the issue, so I'll be contacting the dealer soon. But I'm totally grateful that he took his time to troubleshoot my issue and was able to let me drive home with cool air coming out of my air vents. Instead of sweating with the windows down as I was when I first arrived.
A Serna
5 years ago
Awesome customer service! Great family owned business! They were all very nice and welcoming. Gave us a great deal! I highly recommend if you're looking for a used vehicle. I will be using them in the future for maintenance
Missy Casillas
7 months ago
Always a pleasant experience taking my vehicle in for work. Justin is very knowledgeable and nice, I highly recommend Triple Js because they are also very efficient.Service: General repairs & maintenanceService: General repairs & maintenance
Pete cardona
10 months ago
I took my vehicle in for some repairs I met the owner he was very detailed about what was going on with my vehicle. Worked with me on timing to minimize wait times offered up m options that best fit my situation. I would recommend triple J s to my friends and family!!!! Thanks keep up the good work!!
Daniel Sigur
2 years ago
Jorge and Justin were great. We had to evacuate due to Hurricane Ida and our truck developed major electrical issues after we arrived. Triple J s managed to get us in the same day that we called and fixed our truck within 2 days so we could return home. My wife and I are extremely grateful that they were able to work on our vehicle in such a short amount of time and they even stayed late so we could pick it up after it was finished. The work is top notch in my book and the price was very reasonable, especially considering what they managed to do in such a short amount of time. Thanks for everything Jorge and Justin!!Services: Electrical repair, Electrical
Leslie Cami Luv
a year ago
I have a 2012 Camaro RS. I took my car to triple J s because my trunk was not opening. These Camaros normally have this problem. It is an electrical issue. I am very satisfied with the work. They fixed 2 problems I was having with my trunk. The cost for this repair was reasonable. They took 2 hours for this service. They explained the prices and repairs. I understood. I will be taking my car to this shop for future services. I m a very satisfied customer! Thank you, Triple J s!Service: Electrical repair
Shandon Ramos
10 months ago
I work at a dealership and I often bring vehicles for inspection. The people that actually do these inspections are really cool people and will help you to their fullest. I am able to get these vehicles inspection really quickly and get on with my day.Service: Vehicle safety inspectionService: Vehicle safety inspection
J Collins
10 months ago
This mechanic is the only place I take my car. They are very trustworthy and able to fix any of my issues in a timely and affordable manner. 100% recommend!
john cangas
2 months ago
Brought my car to get engine replaced. Received good service
Paul Alvarado
a year ago
They did a great job. I would definitely recommend contacting them for your car issues. I have a ford focus that wouldn't reverse. They knew exactly what the issue was and made sure I knew what they would do to fix it.
Shapelander
10 months ago
The people working there arent bad, but anytime I call them, I always get the machine. I've called them a total of 6 or 7 times since I've used them and they've answered once. If you're going to use this place, you better plan to actually go up there if you need updates or have questions. It's incredibly annoying, especially if you don't have a car.
Alexander Munguia
2 years ago
I just picked up my car from Triple J's and, I am happy with the service that they provided. I am not the most aware when it comes to cars but I knew something was wrong with my air conditioner and it wasn't cooling as expected. I took it last week explaining to them I was experiencing some issues with the battery terminals and the air conditioner.Most big shops will be a quick in and out scenario even if it's a big issue and sometimes, more issues pop up afterwards. Triple J's took their time inspecting the vehicle and making sure they identified the cause behind the air conditioner not working - they inspected every single part that affects the AC. I am sure I was a pest but they kept me up-to-date with what they were doing and what they were looking for.Ultimately, they were able to find the issue behind the AC issues after testing and checking all the parts. The attention-to-detail you'll get here is amazing because most places would be like nope, I can't find anything but the team here checked everything out to determine the issue. you won't find this type of service at most places and I appreciate their service in trying to determine the issue.Kim was great to work with via email and phone - never felt like I was bugging her asking her for an update every single day. George was awesome in explaining what they did and what they found.I would highly recommend for anybody dealing with car issues to go here.Services: General repairs & maintenance, Air conditioning
Jacquelyn
2 years ago
Very awesome auto repair shop. Very professional, they got me in last minute for repairs although they were busy with what seemed like 100 other cars. Stopped by to check them out and the quality of triple js auto repair CANT BE BEAT. They were very honest with what was wrong with my vehicle, did a diagnosis and got back to me quickly. Will definitely be taking my work here from this point on for future repairs and also recommending this place to anyone having issues with their car. THANK YOU TRIPLE J S, beyond helpful, kind and professional.Services: Transmission, Electrical repair, Auto engine diagnostic, Brakes, A/C installation & repair, Air conditioning, Oil change
Alex D
9 months ago
Brought in a few cars to this shop which is family owned and operated. Friendly folks with good pricing. I typically recommend friends to them who live close by in the area.
George J Plaisance III
a year ago
I would recommend these guys to anyone. This is the second time my AC has lost Freon due to a leak found today. George & Justin took care of me immediately while I was waiting- George actually ordered Freon while I was on my way! Amazing Service!Service: A/C installation & repairService: A/C installation & repair
rebecca kallus
2 years ago
I came for two days from Dallas. Got in my car and it wouldn't start. Did not anyone or anything in the area. Had it towed here and was super satisfied that we did. He prioritized my car , I had a 15 year old and 2yr old with me, solved the problem, was extremely patient with me and got me home. Jorge, I appreciate that there are still wonderful people in the world like you and Justin. Thanks againService: Electrical
Manuel Cruz
2 years ago
Great service. Diagnosed my coolant leak and had it fixed the same day as promised. Will definitely be my go to mechanic from here on out. The days of overpaying for service at some of the bigger corporations are over. Thanks again and definitely will be sending business your way!
Rena Gonzalez
6 years ago
My car runs so smooth now..it feels brand new!!! Super thankful! Very friendly & affordable. Lots of knowledge and explained everything to where it was easily understandable. Definitely a new loyal customer. My car flooded in the trunk & had wiring damage. It was fixed fast & the right way the first time. Finally a reliable auto shop I can really trust. Thank you Triple J's!!!