Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Some Guy
6 years ago
Charged over double for a part. Part was not professionally installed. Payed 230$ for them to super glue a part together and plug it in. Do not go to this repair shop.When confronted about their morals, the owner stated business is business. While that may be true, taking advantage of your customers, especially customers who lack specific car knowledge is disturbingly, and justifiably wrong.I took my friend here to be taken care of. Unfortunately she didn't have much car knowledge and fell victim to one of the oldest plays in the book for mechanic shops.Sad. Very sad.They didn't charge us for the diagnostic however, which was only 85$, since the part was installed then and there.Will never recommend this autoshop to anyone.Sensor was within arms reach, I should have changed it myself, but I wanted to trust a professional business and have peace of mind. My fault for trusting this shady business!
Jorge Perez
4 years ago
I don't know what kind of business they are running out if there but I stopped by and there were 2 mechanics or one mechanic and one apprentice, my experience was that the mechanic that I spoke with said he would do the job. I also suggested how much it would be and he gave me a good price and he also suggested to get the timing belt changed out because my car was over due for a timing belt replacement. I ordered the timing belt kit and I returned to the shop and wasted my morning and my afternoon waiting for someone to open the shop. This was a few days later that I had called but the phone number said it was disconnected, I should have known it was too food to be true. No one answered the phone nor did anyone work there a few days later.
Tom LeClare
6 years ago
I can't say enough good things about Pasadena pro. I've been taking my cats here for years. I have found Richard and his team to be honest and fair. Honoring warranties better than expected. They don't add on issues that don't exist. And work has always been done in a timely manner. Price has always been fair as well. If you want an honest fair mechanic take your car here. My cars go no place else for repairs.
Loretta Harris
5 years ago
I love going there. The service is fast and reliable. I usually go there on my lunch break which is not to far from my job and I"m out quick and in a hurry. The prices are AWESOME, and customer service is on point. I take all my vehicles there for inspection and oil changes and anything else my vehicles might need. Great place to visit, you won't be disappointed.
Jimmy Peterson
7 years ago
This business took care of my two cars three different times and did excellent work! The price was right and I appreciate how they treated both me and my wife with the upmost respect! They didn't price gouge us either. Great business!!!!
zachofragnarok
6 years ago
It's rare that you find an automotive repair shop that you feel you can trust. In my experience, it always feels like they're inventing more problems than you actually have, and in many cases problems "suddenly arise" that weren't problems before. Not so with Pasadena Pro. Richard and the rest of them spent, kid you not, three weeks (with no cost to me) trying everything to see why my radiator was bubbling and why I was having heat problems, and each and every time I'd ask them "Is it the headgasket?" (which would be the most expensive possible reason, other than a cracked block).They swore up and down it wasn't, trying everything, until they did a hail mary with the water pump, which lo and behold it was. Other places insisted it was a cracked head gasket, but because of their work, they saved me something like 1500 dollars, not even including the free labor in diagnosing the issue.In short, maybe you can get work done for ten bucks cheaper at a franchise, but at Pasadena Pro they make dang sure that they're fixing only what needs to be fixed, and won't charge you a dime more. These are the sort of people you'd drive 50 miles or more for, just so you know your cars in good hands. I can't recommend them any higher.
R B
2 years ago
Great service, Victor is very knowledgeable he knows his stuff well,, great pricing and explains everything in detail. I have sent family and friends there.. Thank you Sir Victor..
Daisey Lopez
2 years ago
Great for anything wrong with your vehicle..good service..and ppl are real helpful..I recommend it to everyone.
johnny willbers
2 years ago
Very good mechanic Victor always was true and honest great work great prices
Amanda Adams
6 years ago
Richard was awesome in quickly taking care of my vehicle. I'll, for certain, be a repeat customer here
Rohn Roe
6 years ago
Great work and guarantee at this place and extremely friendly techs.
Sean King
4 years ago
Absolutely excellent! Highly recommended. Honest and very fair
Pasadena Donny
3 years ago
Usually pretty pricey but they get the job done.Services: General repairs & maintenance, Auto engine tuning, Oil changeServices: General repairs & maintenance, Auto engine tuning, Oil change
Dominic Bellon
3 years ago
Went to look at a bike they knew was messed up they lied . Wasted 4 hrs of driving
henry g
7 years ago
They said i needed alot of parts that i didnt even need
Kathi Hedrick
5 years ago
Sold to different people. I like the former staff.
Lisa Damian Benedict
3 years ago
No working phone number.
Alejandro Luis Sanz G�mez
a year ago
Well
Kim Kendrick
5 years ago
Meh
Sergio Narvaez
2 years ago
Great Service
Mark Gongora
5 years ago
Excellent service
B A
2 years ago
No comment
Emma Aguilar
3 years ago
Very professional and honest, economical.Muy profecional y honesto, economico.
Carlos Jordan
2 years ago
Excellent atentionMuy buena atenci�n