Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Linda Martinez
5 months ago
This is the only place I have my oil changed due to they always go above and beyond to do a really good job. They are always friendly. I love the option that they do a top off after 3 thousand miles so everything stays filled and perfect. I have been going to this same place for over 6 years and I have never had a complaint about them.
april shaner
5 months ago
After reading and hearing all the horrible stories and sticker shock on their prices...I still decided to give the Crockett Rd location a try. We have gotten all our vehicle inspections done there since 2019 and they have always offered great service. I usually go to the dealership for my Nissan service, but didn't want to drive to Tyler and the prices at the local Toyota dealership were going to be the same. I am glad I went to Take 5. The employees were great so professional and answered all my questions. I got an fully synthetic oil change and air filter change. They showed me the oil dipstick and double checked the oil filter, my fluids and tire pressure. I was in and out in under 15 minutes and it was a cold and dreary day and they did the work with a smile! I will definitely be back!
Ricky Russell
4 months ago
I checked my oil and it was low. I stopped in at Take 5 and found two nice girls taking care of customers. They were very professional, added oil to my engine and didn't charge me, since I use them for oil changes. I was very pleased!
Gwendolyn Miller
4 months ago
I told the employee, what I wanted and she went into a spill about how it would ruin my car and basically argued with me. Little did she know my husband has been a diesel mechanic for 10 years. They just want to upsell you for the commission.
Chelice Allen
4 months ago
First time I actually didn't like the service...the new staffing needs to be trained to be more welcoming to customers. I don't think I'll go to the one on Crockett Road anymore, and that hurt because I've gotten my oil changed at this location for the past 10 years, and I've always loved the staff.
Pamaloyn Butler
5 months ago
The manager and his female employee was so polite and professional to me. He explained everything they were doing on my car and they did the work in a short amount of time. Thank you for all that you do! Service: Oil changeService: Oil change
Kathy Moore
5 months ago
Everyone was so pleasant and eager to help. They all worked together as a team and showed respect towards each other and me the customer. I will continue to go here to receive my oil changes.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
patches delehanty
4 months ago
They exceeded in making me happy, the change went very fast n smooth n they went way beyond my expectations, was very happy especially w/ the i think manager there ! Very helpful n courteous !
Asuzena M
5 months ago
It was ok. People there were nice. Kinda pricey. So far no leaks, they checked real good to make sure the oil drain cap was on there good.Service: Oil changeService: Oil change
Gary Francis
5 months ago
My experience was good. They were friendly and gave me special discounts with no problem. I would recommend anyone to go get oil change done here. I will return for next oil change.Service: Oil changeService: Oil change
Kayla Patterson
a year ago
I received excellent service here! The team communicated well with each other and very professionally. I ran into an issue while having my truck looked at for an inspection, and one of the workers there (assuming manager maybe) came back and resolved my issue out of the kindness of his heart. It was an issue that definitely belonged to me, and he went above and beyond to ensure my satisfaction before leaving! Highly recommend and will do future business here!Service: Oil change
Lareen Chonzena
7 months ago
Upon arrival I received a cold bottle of water which in this heat was much appreciated. Then information from the manager was greatly informative. Lastly the team worked well together and used a coupon to help with price as all things are now expensive. Much more attentive than I was used to at other locations.Service: Air & cabin filter replacementService: Air & cabin filter replacement
Stephanie Dillard
9 months ago
I went there on Good Friday (4/10). The service guys were GREAT! Super friendly and did a great job. They were having issues with their card machine and it accidentally charged me three time! One oil change cost me over $300! I spoke to a manager the following week, he took my information and said it could be 3-6 weeks before I see the refund due to the process they use. As of today (6/26) I STILL have not been refunded! I have called the shop several times and no answer. I tried the customer service number as well and no answer.
Brien Hill
5 months ago
Poor customer service. Went to get an inspection yesterday and they informed me that they only do state inspections 7am-4pm ok no problem ill come back in the morning. Get there around 7:20am next morning and they inform me they cant do inspections until 9am bc there are only 2 workers .and i was the only customer there at the time. So neither one of them could stop their busy morning of tik toking to do a 10 min inspection
Rachele Smith
6 months ago
Fast friendly service... the shout out step by step process is awesome customer service because it let's the customer know every check was done. No worries about leaky plugs or anything.5 star platinum guys!!!
Peyton Williams
9 months ago
Spouse bought windshield wipers here. They were incredibly poor quality and also installed incorrectly.This was not fun in a downpour.
Ken Fiihr
8 months ago
Staff performed well, however you let the manager Ronnie leave and he was the reason I kept coming to this shop. Corporate takeover never replaces the honest and personal attention of a well run small business. You have lost me and probably many more customers.
Ann Miller
6 months ago
Very unhappy with the service They falsified records showing they checked fluid levels. When questioned it was stated to me that they do not check fluids on the economy oil change but they show all the fluids as fine. So they lied on paper about checking fluids. The staff was rude and belligerent when questionedService: Oil changeService: Oil change
Linda Treadwell
7 months ago
I went in for a top off and they were very friendly and professional! Found my records quickly and even reprinted my oil change sticker because you couldn t read the other I guess the heat got to it. Will definitely go back!!!
Roxanne Weaver
10 months ago
We have been coming here for 3 + years to have 3 vehicles inspected and the oil changed Not any more! They no longer handle name brand oil. Charged my husband 27.99 for ONE wiper blade and 12.99 for ONE bulb. I called them ELEVEN times, one after another, to talk to them about this. No one ever answered the phone.
Don Tillman
9 months ago
I went to the one Beside Red s convenience store Very Good Service and Professionalism The one across from Walmart doesn t keep Mobile 1 synthetic and the one close to Loop and 79.,., Very Bad Sevice I sat there 20 minutes with 2 stalls open watching them chat with a person in one stall after the hood had been closed . And this wasn t the first time this had happened and me ending up leaving and going somewhere elseServices: Tires, Oil change
Lauren Gaines
6 months ago
The employees were very nice and efficient. They definitely gave top notch service!Service: Oil changeService: Oil change
Cowboy Santa
4 months ago
I needed a fast inspection bc the vehicle registration office was about to close. Attendant got me in an out immediately!
PartTime Bowyer
4 months ago
This location in Palestine TX is always friendly, knowledgeable and helpful. Quick too.Highly recommended.
Geoff Lightsey
3 months ago
They were very nice and did a great job very quickly.
Jackie Taylor
5 months ago
Awesome place. Very friendly people and the service is above and beyond any other place I've had my oil changed.
Coy Rister
11 months ago
Never again , they put the wrong type of coolant in and said I would have to pay to have it removed. One of the 4 people working on my truck.said he has been a mechanic since he was twelve years old ! Out of the 4 employees they let me drive away without putting cap on coolant tank. 12 year old mentality. $138.00.Service: Oil changeService: Oil change
Gillian Dales
9 months ago
This particular shop should be renamed " take 30 minutes oil change " because despite numerous work stations they only had one open so a big line formed at the only open one . While you wait they change your oil and you listen to the 3 technicians complaining about working there and making sarcastic comments about the customers parking .A grumpy tech who was whining most failed my cars inspection because he said I had a power steering leak . He claimed when asked he saw leaked fluid below the power steering system. I drove off and took a look to see the power steering system was full to the top with power steering fluid.Don't go there incase the technician is having a bad day and just wants to spread his misery onto you . I also had to remind them to put on me windshield wipers Id paid for before driving off.Went somewhere else who I thought may be meaner but they looked everywhere and passed it .Had oil change, new wipers and an inspection .
eleazar garza
9 months ago
My experience was not good the staff is made up by young kids that don t know what they are doing. Only what to sale you something you don t need will not be going to this establishment ever again. they told me that they couldn t change my oil because the oil in my engine was bad and had water but that wasn t the case I took it to a license mechanic and told me that everything was good with my engine and that did not need anything but an oil change .
Tatyana Case
8 months ago
I think this is the one, but it's actually across the street now? Anyway, they are amazing. I've been to 2 locations and they've treated me so well. Customer service the way it should be done. They even gave me a cold bottle of water.