Dogwood Sales & Service
4.2 (60)
2801 TX-256 Loop, Palestine, TX 75801
(903) 723-2165
dogwoodsales.com
Claimed
Service options
- Delivery
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Benjamin Naber
2 months ago
You walk in and see a parts counter. But there is a lot more here than what you first see!These guys have loads of parts!If they don't have it, neither does anyone else.Service techs are helpful and skilled.
Brandon Tinkler
a year ago
I've lived in East Texas for 12 yrs so yes, I'm pretty used to terrible customer service. That being said, Dogwood sales takes the cake. They will charge you 352$ for pick up and delivery, then they will charge you 115$ an hour for labor (that's more than an aircraft mechanic). They will keep your tractor for 4 weeks without progress and if you ask why its taking so long, they will remind you that others have waited much longer so just wait your turn. They close at 4pm so if you think you can run by after work to check on repairs, forget it. The owner will personally insult you if you dare question his business practices/prices and even after you pay in full, they will make you jump through hoops as they further delay returning your tractor. Without a doubt, the worse operation I have ever dealt with. Avoid at all costs.
jonathan price
a year ago
I have bought a tractor,hay equipment and mowers over the years here. great place to do business! They have the parts in stock and always keep me up and running in the field!
Googleguy2002
5 years ago
Always good doing business with Dogwood Sales! Service dept is helpful and nice. If I call and say I have an issue, it is taken care of in a timely manner.Tiffany and the guys are always attentive and go above and beyond to help me.
Kyle Jeane
5 years ago
I had a very bad experience with Tiffany the service coordinator. She was rude and made me feel uneasy about leaving my tractor with them. Maybe she can get retrained in proper customer service. I payed them to change my clutch and now my tractor will not go into 3 and 4 gear. What a waste of time and money.
Donna Stinson
11 months ago
Great place, great people. If you need obscure parts or need some help figuring something out with your tractor, this is the place.
Rickey Walker
3 years ago
Bought my new tractor from them 4 years ago. They delivered and when I had to have some service done they picked it up and delivered back under warranty with no charge. So far so good.
Jeffery Tippen
7 months ago
Still have filters for my 1989 MF250
Doyle Roe
2 years ago
Great customer relations could not have been more satisfied with the service or equipment I received from here
350Zcarl
5 years ago
I have been a long term customer and I have bought 3 units from them. Service has been great and the staff very helpful.
Karen Reschke
4 years ago
Great place to work & get your tractor work done or parts replaced. You can even buy a tractor here also.
Gabe Parks
5 years ago
Five stars has been a good experience getting a new tractor with these folks.They have made the experience smooth and easy.
James Swanson
8 months ago
Friendly and good quick service.
Steve Cook
a year ago
Good farm equipment and knowledgeable counter service folks.
J Willy
6 years ago
I do like there tractors, but will need to find a used one that is a bit less expensive.
Michael Griffis
6 years ago
Employees are very helpful. Employees are sometimes rude. Prices are good.
Andrea Ivins
5 years ago
Very helpful and knowledgeable staff! We love Harold!!
Chris Schulze
4 years ago
Excellent service, fair prices
Douglas Young
3 years ago
Great communication very thorough.
Tillman Hollingsworth
4 years ago
Good place to buy a new tractor
John Herndon
5 years ago
foxed tractor reasonable service tome and charges
Amelia Davis
4 years ago
Great place amazing workers
Irma Martinez
4 years ago
Great service
TERRELL THOMAS
4 years ago
Easy in easy out.