Hillcrest Inn & Suites

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  M. Erik Matlock
2 weeks ago
Classic little roadside hotel. Right off the highway and plenty of room to turn and park a trailer. Rooms were honestly better than expected. Just working my way back across to Georgia towing a 24 foot trailer. Easiest parking lot yet, shower and bed were perfect after 600 miles. Don't expect anything, just be happy you found a cheap and easy.Noteworthy details: Easy to spin a trailer around here. Not much in walking distance. Bring groceries and have a night in.

  Steve Wood
2 weeks ago
Advertised as pet friendly but doesn't mention it will cost you $20 per pet (non refundable). The room we had did not have carpeting. My bigger negative was that the motel had just a few rooms booked that night and three rooms occupied by guests were all next to each other and, Murphy's Law, the guests on one side of us were very noisy.Food & drinks: Nice steak house in walking distance. Stripes service center across the street. Easy on off I-10

  Linda Scarbrough
7 months ago
Was not expecting much but I looked at the reviews and took a chance. The rooms are set up perfect lots of spand room to put things away and hang up. It might feel a little crowded with the refrigerator and microwave where it is. But it's all there and it works. The bathroom was small but it was clean. And it had everything in it that worked just fine. The customer service was great. Checked in very quickly checked out very quickly. It had the continental breakfast type stuff. But I got up too late to enjoy it. Definitely would come back again. The price is right and the beds were comfortable.

  Jacob Bemo
2 months ago
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  Christie Loop
3 months ago
No service. I called to get information and was told there was no room. Although clearly there was room as the property shows available on 3rd party booking sites. I brought this up and was then told, "Listen, you can book online, but we don't have rooms because the outside workers are booking them." I'm not even sure what this means... Very unhelpful, quite rude, and I will certainly look for somewhere else.

  Baska Schmidt
a year ago
This was probably the best two star hotel I've ever stayed in. The room was extremely clean. Look like it had some Renovations in the last two years which was nice. I wish I had gotten the gentleman's name that was working the desk. He went above and beyond and kindness and customer service. Breakfast ended at 9:00 and we walked in at about 20 after. He had just put all the breakfast away but offered to make us a waffle and brought out items requested from the kitchen. Dog friendly property and rooms did NOT smell like dog, (which unfortunately for us dog owners we must face many hotels) like most dogs friendly rooms.For an inexpensive, clean and friendly stay I definitely recommend this property.Rooms: Very cleanSafety: Felt very safe

  Keatin V
a year ago
(Writing this tonight and not the next day due to unavailability to do later)After 12 hours on the road today, the first thing I noticed was that customer service at the front desk was great. He was well mannered and answered any questions I had with ease and respect. The room is comfortable, the bed is comfortable, and the reclining chair was amazing to relax in. The bathroom is clean, and water pressure is good. I can definitely say this place is worth coming to. Thank you in advance for making my night more relaxing, Sir.

  Robert Sean McMurtrie
9 months ago
This motel has VERY comfortable beds, and the place was clean, which made my wife very happy. They offer good value for money. The continental breakfast was great as well.A coffee machine in the room would be nice...

  Rosendo R. Cabello
5 days ago
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  HarryMark Stanley
a year ago
If you re ever passing through or need a place to stay this is the perfect place. The people are so friendly. I ve stayed here for a few weeks and they treat me like family anything that I needed. They are right there. Their rooms are McKinley clean. The owner and his wife treated me great. This was the best experience ever had at a hotel so if you re in need of a hotel stay here it is the best motel in And Ozona and they are clean and like I said they treat you like family

  Julius Strangepork, D. rerum naturalium
8 months ago
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  Laura De Leeuw
11 months ago
I see why it is a 2 star. We were in a very large rooms with 2 queen beds. The bathroom, you could barely turn around to get in and out of the shower. Almost burned myself by the faucet handle in the shower. We were traveling very late at night, and this was the only place that had an opening. The breakfast buffet was sad.Paid way too much fir the room

  Tartanic Live
2 months ago
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  Candiss Cole
2 years ago
This hotel works hard to be the best independent hotel in town. We chose this property because we like to support local people who are owner/operators, working independently to create a clean, quiet place to rest for the night. The renovations are top shelf with a great bed, above average furnishings, and excellent customer service at a great price. My husband and I are Lifetime Titanium Marriott members and I highly recommend you give this property your business. We will stay here again.

  Mr fix it
a year ago
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  Claudia Mattos
a year ago
I stayed for one night. My room was clean, quiet, safe and friendly staff. Continental breakfast with waffles. Need to replace bath towels sets.

  Judy Faris
3 years ago
Big rooms. Walking distance to a good steakhouse, The Hitching Post. I thought the bed (king).was comfortable and most people would. She likes a softer bed. The bed for some reason in our room had metal base that was quite high so the bed was much higher than most beds. The shower water pressure wasn't the best but was adequate. AC was outstanding. Our room smelled weird. It wasn't a bad smell, just not a usual motel room smell. Kind of smelled like baby powder. There's a leather recliner chair to watch TV. That was nice. The TV gets lots of channels and all were clear. There's no table and chairs though except a desk chair. Mini fridge and microwave in the room. Free Full breakfast

  Rajesh Kumar
6 years ago
Its remodeled newly I guess, it was all clean with hardwood floors (much better than the carpet in other chain of hotels). Good price, booked through third party and it was no hassle when we got there. It was late in the night when we reached and we were greeted well and got the room we asked for. well maintained. Only negative was the morning breakfast, which is not as expected.

  Ceci Hanson
2 years ago
Clean, affordable, attractive, well-maintained. A few things I did not like, but those fall under personal preference. I thought the beds were too hard, but traveling companion liked the firmness. Lights over the sink could be less bright. That's about it, so they didn't warrant losing a whole star.

  Javier Burgos
2 years ago
Newly renovated listed for this location. It was definitely cleaner than where we stayed traveling from Arizona to Florida. Great price, good amenities, AC worked great, TV channel selection was good, lots of cameras around the property. Very satisfied with this location at the price.

  Enrico de Rojas
2 years ago
Clean rooms w/ mini-fridge & microwave, no odors or mold, well managed, WiFi, large parking for vehicles with trailers, water saving shower heads with just the right amount of hot water, guest laundry, walk across street to grocery store and restaurant. Right off I-10. And they have RV parking in the event you need to plug in overnight.And did I mention the great price? Doesnt get better than this.

  jaime nino
a year ago
Make sure you STATE how many people regardless of beds you reserve. I reserved 2, but ms Frankenstein made it clear that they chg per people not bed??? Wow, she said I will waive. Real class after driving 9 hrs to have to face that and really make you feel welcome. Never stay here again. The room is alright, nothing wow. Old furniture.

  Ray Wolbrecht
4 years ago
Feb 25 2020 , Sean , Shawn, Shaun (however he spells his name) at the front desk at 9:30 pm was very customer friendly - a fine fellow-and the price was just fine. We were worn out from running the 150 count venison gauntlet on 349 from Dryden to Sheffield and needed the rest badly. The room was nice, spacious, and extra clean. Breakfast was an exercise in carbohydrate intake - I wished for a soft or hard boiled egg or something less of a dessert for breakfast. But... I highly recommend the place. I would surely use it again

  Jo Ellen Worthington
5 years ago
We got there pretty late around 1am, the gentleman on the phone and behind the desk was very courteous, booked us 2 rooms quickly. Rooms were clean, beds comfortable, tv worked great. Didn't use the Wi-Fi because we needed rest but the breakfast was excellent, small area but comfy. The bathroom was small but the shower stayed warm for a long time even after 2 showers. I would definitely stay here again.

  Jeanette Rodriguez
2 years ago
Gave them 3 because they renovated.The pros:-they renovated so every thing looks new-there's HBO and Showtime-there's a free breakfast that includes waffles and cereal.The cons-the bed felt flimsy-the room is VERY small. Does not feel like a hotel room.-there was only a fill size bed and we didn't have much room to walk.-the water pressure was low.Honestly I paid the same at this place that I did in San Antonio and I got a room 3x as large as here.

  Danielle Bowers
4 years ago
What a nice little hotel with semi truck parking. I should have taken pictures but I have been slacking. The on site laundry was good price the ac worked great bed was comfy and the room rate was really good. Only down side was there is no at&t cell service there but that's not the hotels fault. My room was very clean smelled good it was a very enjoyable stay

  George Carrasco
5 years ago
Going from El Paso to San Antonio, TX. Saw lodging sign on highway.Room was available at a very reasonable rate. Staff was friendly and informative.My room was well within AAA standards. Very clean, neat in appearance, and smelled clean. Has same amenities in the room like the La Quinta Inn & Suites, but the TV worked well here.I was impressed by the firm, comfortable King bed in my room. It is obvious the staff kept this room stocked, clean, and well-lit.Recommending this motel is a definite pleasure. The only reason I didn't rate a 5-star was that I left early and could not try the breakfast offered. That's on me...

  Geno & Andie
4 years ago
My semi truck broke down and I stayed here for 3 nights. I was treated really nice. My room, 119, was comfortable and clean. Would stay here again. Dollar General and a Stripes gas station are across the street. There's a restaurant in walking distance as well.

  Dominga Moreno
5 years ago
Very clean and spacious room. We will definitely stay here again when traveling through..no hairdryer in bathroom but no big deal..very friendly staff...loved that it had wood floors instead of carpet...

  Veronica Quiroz
6 years ago
Sheets were dirty and second night only sheet that was changed was the white sheet not fitted sheet or top sheets were changed yuck and restroom looked like it was cleaned with windex and not cleaned right at all. All furniture wasn t dusted and same soap was still by the sink and shower opened and nasty! Towels are so old and so are the top blankets. We stayed in smoking rooms due to last minute traveling but will never stay here again!