Underground Customs

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ryan
a week ago
Not really sure what to say. I have read a lot of great reviews, but the website does not show anything other than a phone number, but when I called they would not answer. I have yet to have any work done because they can't answer the phone, so I would have to say the customer service is not very good. I hope they can change my mind, if they ever answer the phone.

  RAUL LIZALDE
2 weeks ago
Awesome tint service and a great price. I've taken 2 vehicles to them for full ceramic tint. I will continue to take my vehicles to them for tint service.

  Jim Craig
11 months ago
Great service, very fast and efficient. Carlos and the guys got my truck in and out. So be going back for some of that JL Audio equipment in the future. My truck is dirty, but the windows look great! Thanks Carlos

  Andrew Torres
7 months ago
Took in 2 cars for tint. On my black challenger, after it was completed, now has 2 scratches. Deep scratches that i can put my finger nail in. I brought it to the attention of Carlos. He said they can t fix it because I don t have proof of them NOT being there prior to going to the shop. Who takes pics of their cars daily?? My wife and I bought a Genesis G70 24 hours prior to going to this place. The car was fresh off the truck. No scratches. After we get it tinted, now it has scratches. And they refuse to fix or be held accountable for their mistakes. DO NOT COME TO THIS PLACE FOR ANY REASON!!

  Danielle Martinez
a month ago
They did an awesome job on my car most definitely recommend !

  Autumn Welch
9 months ago
Went here to get my windows tinted. Extremely rude customer service. Did a terrible job with the tint. There were bubbles, the tint was already peeling by the time I left and there were a lot of gaps around the edges. I asked for a large eyebrow and they made it thin instead of large like I asked. Took the truck back and asked them kindly to redo the parts that looked the worse and it still looked sloppy and they did not redo the eyebrow at all. Save your time & money and do not go here.

  Rj Flores
7 months ago
Great service and did a good job on tint. There is some moisture between window film and glass. But it will go away when it heats up more.

  Samantha Luz Mendoza
2 years ago
Returned customer, a huge Thank You to Carlos. Stopped by Saturday set appointment for my daughter s car for Monday got the job done as he said he would, zero hassle kept his word on the price. Excellent work as before, going back for a third time. Great work, excellent prices compared to many other places I checked before. Highly recommended

  vondi dee
9 months ago
They tinted my windows and it s perfect just like I wanted. The guys are friendly and have awesome customer service

  Brian Taylor
a year ago
Returning customer. Wouldn t use anybody else for my car electronic accessories and radio needs. They ve gone above and beyond what I asked for multiple times in the past. They ve worked on several of my vehicles setting up remote starts, entertainment systems, radios, amps, speakers, window tint, etc. Worth the drive from Midland to use these guys.

  Casey Hill
5 years ago
This place is the best! I have had trouble with my headlights for a while and the guys did a phenomenal job! The prices were so much better than the dealership and they did the job in half the time! They are so nice and if I need anything done, I will be back! Thanks!

  Rico Brasii
7 months ago
Good people did both my vehicles very good recommend them

  raminator1979
3 years ago
Great service.Did a leveling kit with these guys.Would I return ? YesRecommend to a friend? AbsolutelyThanks undergroundCat from Andrews tx(4 years later )2020 once again did a remote alarm !!Thumbs up.

  Gerale Juarez
5 years ago
Paid a bargain price compared to the competitors for tint. They really dont look out for your interior cause afterwards there was residue on the dash. Might be too early to post this review but they did an ok job putting the tint on. A few bubbles here and there but they do have warranty if there are any problems.

  Chad Rush
6 years ago
I went to this place on a Monday to have a remote start/alarm and custom subwoofer enclosure installed. Truck measured for box and decided on which remote start system. Guy told me they could have box built by Wednesday and installed on Thursday. Called Wednesday the guy said box was going to take longer to build so maybe by Saturday. Scheduled the truck to come in and install remote start amp and test fit custom box on Tuesday. I show up at 9:00 am and the only person there is one of the installers. He showed me that they did not even have the remote start system in stock that they were supposed to install. Total waste of my time.

  Nanette Rodriguez
3 years ago
Went there to have my window done and had to be redone had bubbles and the eyebrow was cut crookedThey chipped my window on top stating it was there already which was not true . I do not recommend this place . But good luck maybe you ll get a good person to put it on and be honest about there work.

  Jason Castellano
6 years ago
Quick and fast installation of speakers and amp and brand new H I D HEADLIGHTS... ALBERT AND HIS CREW ARE VERY KNOWLEDGEABLE AND PROFESSIONAL. Walk ins and appointments are accepted

  Michael Tapia
5 years ago
Clean installation and in a very timing manner... done same day....jl audio 600/1v3 amp and one tw5 in truck sounds amazing.

  Charlotte Smith
5 years ago
Great service and wonderful people! Window tinting specialists. I m very happy. Thank you all.

  kevin moore
a year ago
Just booked a full install for this Saturday. Carlos is great.

  Inedible Two
5 years ago
I had an appointment and they fogot about it and were going to make me go home and take it another day but i from pecos and they said they would do it but they missed everything up.

  Ralph Franco
8 months ago
Always quick and at a great price

  Dan Cantu
3 years ago
Very informative and very helpful, not only do they explain themselves but help you understand what you are buying

  Kevin May
5 years ago
Had an appointment, drove from an hour out & got there to watch the employees walk out and say sorry were closing up.

  Ryan Seago
4 years ago
Best place to get jl audio speakers from and top notch installers

  brandon goodwin
6 years ago
Did a great job will be more business with them

  Adam Neely
5 years ago
Will not work with you to get speakers installed!!

  Stephen Gwinner
3 years ago
Great staff! Very knowledgeable

  Manuel Alvarez
6 years ago
Bad service no one awnsers the phone!!

  Tandy Bethany
5 years ago
Great place awesome guys