All American Chevrolet Of Odessa

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mika Holder
3 weeks ago
Orrin was so amazing and made the process so easy. He answered all questions and was so patient with my family which is a tough thing to do lol. I don t remember the financial guys name but he was also great! He was fun to talk to and made the signing/payment process fun! So glad I chose to buy from you guys. Even if y all live hours away like I do yall definitely have to buy here!! Posted a pic of my car just because

  Zepeda
a week ago
My Sales Person Miguel R. was amazing. He was listened very well at what i wanted and needed. He was fast pace and did not haggle me for other vehicles that would benefit him or the dealer. I definitely recommend the dealership and the sales person.

  Deepthi Siriwardena
a month ago
I got some work done on my headlights. Nick from the Collision center handled my issue in the best way possible. He was very courteous, professional, and went above and beyond to successfully address my problem. The work was beautifully finished in a timely manner. Actually, this is the second time that he was able to help me exactly in the way I needed. I formed a favorable opinion about this place mainly due to this one person's skillful customer care. If you are ever here, ask for Nick!

  jeffery herrera
2 weeks ago
Took my car in for a service here because I had an issue with the convertible top and didn t know what the cause was. Honestly the type of problem I had, I thought my car would be in there for AT LEAST a month or two. They solved my issue in less than a week . I was very impressed, Happy I can drive my car again. People up front made it very easy, and are very friendly(forgot the names I m sorry) . Just a great overall experience for me here.

  Mylene Barrios
2 months ago
We had a really great experience at this dealership. Everyone we encountered was respectful and you could feel they actually enjoyed their job. Ozzy made sure our new car was something we really wanted and helped get us in that car in whatever way possible. You could tell he knew the product he was selling. Jesus from the finance department was very friendly and made the process fairly easy. He made sure to explain everything thoroughly. Super grateful for everyone who made our new purchase possible!!

  brandy narvaiz
4 weeks ago
I dont know why I waited so long to come and get service here. I live in Midland and have always used the Midland dealership (and have not had good experiences there either) Since I work in Odessa I decided to try them out. Best decision I made. I called and they actually answered the phone and Sammy was so helpful with information. Then I show up at 4:20 on a Thursday afternoon to get my oil changed and they welcomed me and said they would gladly get it done! I did not get the gentleman s name but I wished I would have. Everyone and I mean everyone, even the young lady who took my payment, was so nice and helpful, it was completely different experience from what I have been dealing with for the last 3 years in Midland. Will definitely be recommending and using Odessa Chevrolet from now on!!!

  Tony Garza
a month ago
John Perez and Laura C made the experience fun and easy! Thanks yall we love our new truck

  veronica vargas
2 weeks ago
We called Joe Rey early on saturday morning, about 9am by 11:00 am I had already gotten the value for my trade in and what cars he could help me get into that worked with my preference and budget. We went in at 2 and were out by 5pm with evreything financed and signed. I know it seems like a long wait but honestly that was from looking at the car and test driving it, that was maybe about a 1.5 hour wait for the finance dept, but they did have a full house this saturday. So compared to may other dealerships I have dealt with I would highly recommend this one, honest and upfront with price, no haggling they are polite, kind, and inviting. Call Joe Rey if you ever need to buy a car!

  Artus Patton
a month ago
Lawrence was very helpful..he answered all of our questions and when we finished with the financial worker he was there to meet us by our new car and helped us install different apps. He didn't leave our side until he showed us how to work the apps making our experience great.. Guy did an excellent job

  Alejandra Alice Gutierrez
a month ago
Not a fan. Took my brother there because he wanted to get a truck. We understand he is a first time buyer but Ford works better with younger buyers. He automatically talked down to my husband. We are college students and we were being respectful. We are asking question that are important and didn t care to sell a car to us or anything. He couldn t find a truck and left to look for it, and he took awhile and we decided to leave. Don t talk down on young buyers, we don t always dress nice or look old enough but but we are here to make business.

  Dayana Dominguez
3 months ago
Joe was very kind and made us feel very welcome on our visit to Chevrolet Odessa. Joe went on top and BEYOND! On our visit and he explained everything so good if we had questions. He was very helpful and such a nice guy with such a good attitude! If we need a car, now we will know who to call or ask next time in Chevrolet Odessa! I will definitely recommend Joe to my friends and family on their next car purchase. Thank you very much for your help, Joe!

  Bryan White
5 months ago
Had an All American experience on saturday, Yaya Montes did everything in her power to get me the vehicle I desired! The negotiation process was smooth with little to no pressure getting me on the road in a timely fashion! Go see Yaya today!

  marcus aguilera
a week ago
I got the pleasure to work with Omar and he was awesome and very friendly. I can say he was definitely helpful and looking out for our best interests.

  Daphne Rhoads
7 months ago
Oil change service with tire rotation was great. Completed much sooner than expected!! Pete was very helpful and courteous and explained how my Chey rewards worked. I didn't have to pay anything for the Service as I was able to use my rewards! I am very happy with my vehicle purchase and will be back for future services as well.

  Jasmine Vasquez
2 months ago
Flor was absolutely amazing helping me find exactly what I was needing. She throughly went into detail on each item I was viewing. She s the best saleswoman I ever had! I want to thank Ed for pushing through this deal swiftly and Ester for making the process super easy and quick!

  toby faul
2 months ago
Showed up to dealership and Axl the salesman offered to help us find the car we were looking for. He got us the keys for a test drive and we were signing papers within an hour. They offered us some options but did not try to push anything on us. Axl was great. He answered all our questions and wasn't pushy. Got the car we wanted at a good price. All in all a great experience.

  Marc Maurer
a week ago
Amazing people, I ve been to at least 20 dealerships trying to get a vehicle, they all turned me away, I finally got a car through them. Recommended 10/10

  Amada Guebara
2 months ago
Im usually pretty happy with service. But they didn t check my tire pressure right ..they my have check two tires but the other ones weren t checked i had to go back and have them air up my tires. Makes me wonder if the other things where even checked at all.. i could see from the waiting room that my oil did get changed. So i wasn t worried about that. But if i didn t see it being done. id be worried that they didn t even do that either, if they didn t check pressure when they said they did. Early morning oil changes should be on point I would think..

  Rosa Ramirez
2 months ago
Subject: Extremely Dissatisfied Customer: Avoid This DealershipDear [Car Dealership Management],I am writing to express my extreme dissatisfaction with the service I received from your dealership. Approximately four months ago, I purchased a car from your establishment, expecting reliability and professionalism. However, my experience has been nothing short of a nightmare.Within weeks of purchasing the vehicle, it broke down unexpectedly, leaving me stranded and in need of extensive repairs. Despite numerous attempts to contact your dealership for assistance, I have yet to receive any meaningful resolution.What's more concerning is the lack of communication and accountability demonstrated by your staff. I never received a call from the manager, and I am unaware of their name or role within the dealership. This level of unprofessionalism is unacceptable and has only added to the frustration and inconvenience I have experienced.As a result of this ordeal, I cannot in good conscience recommend your dealership to anyone. The lack of regard for customer satisfaction and the apparent disregard for quality control are clear indicators that your establishment does not prioritize the well-being of its customers.I implore you to take immediate action to rectify this situation and provide me with the assistance and compensation I am owed.Please consider this letter as both a formal complaint and a warning to potential customers. Your dealership's reputation is at stake, and it is imperative that you address these issues promptly and effectively.Sincerely,Mr. Jaime Ramirez

  David Williams
2 months ago
Aron Perez was very helpful, got me in a truck I love in no time at all, Lori Molinar was also very helpful getting me rolling in a new 2024 High Country!! can't say enough about their team. even once the deal was in process, walking the lot I was approached by every team member on the lot one by one asking if they could help in any way. and my favorite part...when i told them we were just looking around there was no hassle, just an OK were here if you have any questions.

  James Rangel
a week ago
First of all I would like to thank Erick for your patience working with us you made it super easy and fast he was very informative about the car details definitely looking fwd to working with you again on my next vehicle

  Adrian Bonilla
3 months ago
Everything was ready to go when I got the dealer got deal done ahead of time, Axl the salesmen was awesome, courtesy and ready to help you out would highly recommend to anyone one trying to get into a new vehicle, he was always willing to help throughout the whole process. Also financing- paper was straight to the point and fast, not pushy and trying to sale you something if you don t need or want, really appreciate that also. Thanks

  Anjelica Garza
4 months ago
This was my first time purchasing a vehicle. Miguel made everything play out very smoothly and even had the car waiting outside for us to view before we arrived at the dealership. This made my first time purchase a great a experience that I truly appreciate.

  Elsa Longoria
a week ago
Ozzy was amazing with his bilingual skills he was able to get my dad taken care of with his brand new truck he was very patient with my dad and got us taken care of and in a very timely manner!!

  Alyssa Clifton
2 months ago
Orrin did an amazing job and got us into a car we really wanted and didn t even know we did! He knew better than us. Entire staff was helpful and made the process fun and easy!

  Michael Duncan
2 months ago
Best car buying experience I've had in years! John Perez and Laura Cardona got me through everything very quickly and no hassles. I love my new truck!

  Matt
a week ago
Went to dealership for standard oil change. Staff was friendly and helpful. Got the vehicle in and out in reasonable amount of time.

  Becki Mansanales
3 weeks ago
The service in the service department at All American Chevrolet in Odessa is exceptional! We drove in from out of town, our check engine light came on, and the service department tested and repaired it. We are grateful for their quick service, professionalism, and excellent work!Thank you!!

  robert fowler
a month ago
Went in for an oil change, and that s all you get here!!! I m used to getting all the fluid levels checked and that includes differential and rear axle and air filter but down here they don t do any of that!!! No sicker on the windshield to let you know when the next oil Change is!!! This is my first and last visit to them!!!

  Raymond Martinez
3 months ago
Fast service and a Great Price ($87) for an oil change on a 2023 Suburban. Nathan Ochoa greeted me after I pulled in and got me taken care of without an appointment. Keep it up!!!