O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tamillia Thomas
4 months ago
Danny! I wanted to take a moment to express our heartfelt appreciation for the outstanding job you do, your expertise, professionalism, and friendly approach truly makes a positive impact on our community, and we're grateful for the exceptional service you provide. Your commitment to excellence does not go unnoticed, and we are fortunate to have you providing great service in the city of North Richland Hills. Keep up the fantastic work!

  Daniel Murphy
2 months ago
Beware of Maria who claims to be manager. she will lie cheat and steal! I rented a tool and she refused to take it back, because I didn t rent it from her location. As well as anyone knows if you rent a tool from o Riley s you bought it until you return it. Lazy lazy lazy.

  Lori Ringo
a year ago
We've been going there for years. I had a very unusual battery replacement/warranty issue. They were determined to work with me to get to a good outcome, even when I was ready to just take the loss. It took lots of time but they never once seemed impatient. Great customer service!

  Craig Bevil
8 months ago
As good as any other parts store.Their Import Direct line is usually the same as oe - useful when oe is out of stock.Good brakes. Decent rotating assemblies.One of the best batteries on the market today.

  Jimbo Lesjak
3 days ago
Staff here is really knowledgeable and they help you with the equipment that you need to repair your vehicle. They also have a wide range of accessories to upgrade your car or truck.

  Secured Moving Company LLC
2 years ago
As mover in Fort Worth, we trust O'Reilly's for our day to day fluids for our trucks!

  Susan Stewart s
a year ago
My husband went up to this store earlier today and was helped by an employee.David was helpful enough to help my husband with his car battery, but from my understanding when I arrived to pickup my husband the battery was placed incorrectly and the wires were then crossed and when my husband went to start the car David noticed the connections were on wrong, he attempted to take the battery out and turn it around with no luck after trying to start the car it turns out our cars computer of main fuse was shot and needed to be TOWED, prior to this the car was running and driving like new and now the car is sitting at our mechanics shop getting looked at.I don t recommend having this employee change the battery to anyone s car as the knowledge of his awareness isn t all there.(From what the other man was saying it possible that my car needs to be replaced from the cars computer being fried after doing a hard reset on the car to check all the systems )

  John Hancock
7 months ago
This is my favorite part store. Lee and team go out of the way to help you and are always there to help make you and your ride right.

  James Lesjak
a year ago
Always enjoy going to O'Reilly's Auto Parts they have what you need and if they don't they go above and beyond the Call of Duty to locate it and get it shipped to the store that you need it or you can drive across town to their 24-hour location. Thank you guys for the awesome work and the assistance and keeping our cars in good shape

  Brandon Hunt
2 years ago
This was my go to auto parts store for years, and let me say the women that work here are phenomenal. The old guy on the other hand is a cancer. I was incredibly stressed one day, went in to buy lug nuts, and he thought it'd be funny to mess with me by asking "which tire do the lugs go on, front or rear"....When I said "does it really matter"? He kept the gag going where his other employees could hear, so, so funny... Wasn't my first time to receive attitude from him either. They need to keep him away from the public. He and some of the other guys think it's funny that they know things that their customers don't, which makes sense since they WORK AT AN AUTO PARTS STORE!! I won't be back.

  Jose L. Vargas
a year ago
The only nice Guy is the big heavy set white boy.. super nice and helpful.. the other ones just ignoring the person when ask for help... They act like they don't understand what you ask for...

  Matthew Lewis
a year ago
These guys are awesome. They helped me find the exact right coolant for my truck. Even went out and took a look under the hood.

  Lisa Mowery
2 years ago
I had purchased a blower motor for Ford fusion in August but it went out again. When we arrived there was 9nly one employee at the counter with a line, but they worked quickly. Upon our return she was quick and kind and replaced under warranty without any drama and confirmed our original purchase date for us. Always a positive experience at the north richland hills O'Reilly auto parts store!

  Eddie Sanchez
2 years ago
Just listened to your employee daryl badmouth a guy because he didn't speak English very well. Making fun of him saying how he's in America he should speak English. This was all with another customer. Then continuing to talk to another employee about it after the customer. Nice customer service you have here...

  Nick Huff
a year ago
My go to for auto and some motorcycle parts

  Deanna Martinez
2 years ago
Love this place !!! Always soooo helpful !! Had to get hood lifters for my car. They ordered them and got them a few hours later...and even put on my car. Aaron was his name at hwy.26 store. Thanks Aaron !!!

  Liz R Slider
5 years ago
My car battery died so after getting a jump off I went to here. Got a new battery - still had warranty on the last one so it was free- if you didn't know their batteries come with a 2 year warranty. The man there put my battery in while it was raining!! Thank you so much for your time and patience!!!

  Melinda Hickman
2 years ago
My friend drove here from Horseshoe Bay, Texas a check engine light had come on on her vehicle dash. The woman at O'Reilly's who waited on us came out to the car hooked up a device explained there were 15 items of concern. She advised us to take the car to a mechanic bc one sensor could possibly cause several notifications on the device. The employee was professional polite and appeared to know what she was talking about. After a mechanic looked at the car it was indeed a sensor as indicated by your employee.

  Alexa Sanchez
9 months ago
Great customer service and they always have what I need!!!

  Tim McClure
2 years ago
Aaron is the best! Helped me with my brakes and resurfaced my rotors instead of trying to sell me brand new parts I didn t need. Great store.

  Connie Pettit
9 months ago
Didn t have all the parts I needed called around for me to find them for me they even put the parts up for me.

  S. East
a month ago
Outstanding customer service!!!

  Ben Lona
a year ago
David was probably the best employee we have encountered so far and was incredibly helpful!Give this man a raise!

  mtpinky007
4 years ago
Good location and easy to see from the road. Friendly staff that are very helpful! Parts pricing is comparable across the board. I think you should drop by if you have need of car/truck parts, or other automotive needs!

  M S
4 years ago
Thank you Francisco for helping me change out my battery when you saw I was struggling. You are truly amazing!! I will always return for parts when there are great people like you working.

  Enid Lambert
4 years ago
The staff was very helpful. I needed a manual for my van and they didn't have it in the store. They called around and found one at another store and they had it in their store in a couple of hours.

  Julie Carson
2 years ago
Clean store with prettiest helpful employees. Higher priced parts are not too much higher and certainly there's no reason to go anywhere else because you can save 29 cents.

  Whitney Walker
3 years ago
It's usually a good experience here but this visit the guy said I needed the green coolant for my truck I kept insisting it took the yellow. Well got home and guess who was right. Yep I was.

  j s
5 years ago
Incompetent employees, so lazy they sell someone the wrong part for the wrong year of vehicle, yet are too lazy to look and see what vehicle a customer drove up in, to think ahead and ask the customer " hey it this for the vehicle you drove up in" Heck no why would these drop out flunkies want to think ahead. They love to see customers come back twice for an employees screw up.

  Amy Steele Steenrod
2 months ago
Incredible customer service