36 Auto & Trans Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Steven Hoffman
3 days ago
$11,000 to rebuild transmission and get engine running! They told me they rebuilt the trans but the trans fluid leaked out on my new driveway first day back and they put the pullys on crooked after working on it for months ! I'm only posting this to warn everyone in Needville area to stay away !

  Sylvia Navarro
3 months ago
A+++++ Experience!! I stopped in after work to ask some questions and not even 30 min later 36 Auto towed my vehicle to their shop. As updates became available I was notified. My Yukon was finally fixed after no one else could figure out the problem. Thank you!

  Tanique
2 months ago
It s not a bad place they just don t like to answer the phones. It says open at 8 but they never answer around 8 and it s 9:30 now. I think they should just say open at 10am other than that they re nice people we ll see how my car is afterwards

  John Gillis
a year ago
I've been dealing with Don for 10+ years. I'm a pretty good "shade tree" mechanic, but when I need a real mechanic I go to 36 Auto.They have always done great work and been very fair with me. Tish is great in the office and Charles is a top notch and hard working mechanic. Great people. Good work. That's a hard act to follow.

  Esmeralda Bolanos
7 months ago
The first thing most people have when they enter a Auto shop is trust. Trust that their car is in safe hands. After my experience at this certain shop, I can say that I have never regretted trusting people so much as I have with them. It is the most dishonest place I have ever gone to. I took my truck to get a simple sensor placed, came out with problems the truck didn t even have before entering this Auto Shop. Then they said they could fix it, but we would have needed to pay more. I m sorry, why would I have to pay for problems it didn t even have before I entered the place? Don t recommend this Auto Shop.

  Michael Mainwaring
8 months ago
Very friendly and courteous people. when our transmission broke, they drove out and towed our jeep and gave my wife and me a ride back to their shop, and they got us out in the same afternoon. Unfortunately the repair lasted little more than a couple hours. Second time I took the vehicle out of park the bushing broke again and it is now stuck in reverse rather than park with just the parking brake to hold it in place. So down over $750 and have to start the repair over. at least the initial repair got us back to our home city.

  Joe
7 months ago
This place rocks! Don and his staff did an excellent job repairing the electrical problem in my van. I can't say enough good things about the high level of quality they put into their work. I'd give them more than 5 if it was allowed in this review!!!Service: Electrical repairService: Electrical repair

  Ricky Friere
7 months ago
I will never go back. Took my tundra in 30k miles for a regular sticker renewal inspection, they had to waste half of my day and the 25$ dollar fee, saying there was something wrong with the computer port of my truck. Went from there straight up to the dealer, there was alsolutly nothing wrong with the port in my truck, past inspection at the Toyota dealer.Went back to them, and they came out with a 2 year old toddler excuse to avoid the 25 dollars reimbusrsement. If you are looking 4 a place to waste your time and money, this is the right palce

  Kyle Altreche
2 years ago
Had my timing belt and water pump replaced by them spending around $900 and now the timing is off on the car and doesn t run tight so I take my car back the next day and they tell me it s because the car is old and has some mileage on it. The car ran perfectly fine before I took it to them I was just doing preventative maintenance on it so It didn t get messed up and and now I m out a bunch of money and a broken car. They also stripped the water pump bolts on my water pump and probably didn t fix that properly either. I wouldn t recommend this shop to anyone unless you want to get your car back in worse condition than you dropped it off. I wish they would have just done the job properly or fixed their mistake instead of just blowing me off like they didService: Engine repair

  Mark S
a year ago
I used to think this was a 5 star location as I have taken my vehicles here for years, but I am now rating it 1 star.They had my truck for over a month to repair the ac/heat,defrost. First time they said it was fixed I pick it up late afternoon and it did work, sort of. The next morning, no ac. Took it back and they said the part they put in was defective so they had it a couple more weeks. Went to pick it up after they said it was all repaired, including this time I had them go ahead and replace ac/heat parts behind the dash. After picking it up I didn t even leave their parking lot and the ac still didn t work. The. They tell me the ac/heater control module was bad. After picking it up from them saying it was now fixed, as I turned my truck on the abs light was on, then the electronic throttle system light, and the speedometer doesn t work.After 5 weeks and thousands of dollars, I can say that I have zero faith and trust in this place anymore. While they are friendly, if it takes more than a month and multiple repeat visits and thousands of dollars to fix an ac (and the defrost portion is still inoperable when the whole point was to repair ac/heat/AND defrost) and they cause more issues with the vehicle than when you brought it in to begin with and they try to say they didn t cause the issues.I had to take it to another shop where upon their examination they found that when 36 Auto did the ac work that the wiring behind the dash was simply butt connected and some wires were broken and shoring out causing more issues; presumably caused when they put the dash back on. So, now after paying 36 Auto $2600 to fix my truck, only to make it worse and not fix the issue, I am having to pay thousands more again to have someone else do it right.I will never take my vehicles here again, not even for a tire rotation.

  Tre Darthard
a month ago
Still have the same problem no communication from Tcm after 3k payment

  D Wreck
3 years ago
Very good work, fair and honest. Brought in an old Chevy work truck that had some big issues. They got it up and running great at a very reasonable price! They were recommended to me and now they are my mechanic of choice.Services: General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Oil change

  thomas tuley
3 months ago
Wonderful service willing to help you out every single step of the way

  Horia Jordache
5 years ago
Thank you so much, Don! You and your team went the extra mile with my truck today! I went there to get an alignment done based on the recommendation of my neighbor and they carefully checked every last part of my front suspension, discovering a great deal of items that made the truck quite unsafe to drive. Had they not of taken that care in diagnosing all of my suspension issues, I could well have ended up in a major accident. I am truly grateful for your honesty and attention to detail, Don. Would recommend this shop to anyone looking for a fair, honest, mechanic! Thank you again!

  Drew Mart
5 years ago
I brought my truck to Don about two weeks ago after the carrier bearing and driveshaft U joints were nearly gone. Even though he looked completely busy they got me in as soon as I called and fixed not only my main issue but also several others. They were professional and very good at communicating to me what needed to be fixed or replaced. I would recommend this shop to anyone and will definitely take my vehicle there again in the future.

  Shelly Shuler
2 years ago
Self made business man Don Perez has state of the art equipment and tools along with dedicated and knowledgeable mechanics that can get the job done. The overall experience is that they treat your vehicle as if its their own because it reflects on the shop and Mr.Perez. The shop is well maintained and organized and I would recommend this place to anyone that asked.

  Tres Crawford
6 years ago
We are a family of three with 3 different vehicles (Ford, Chevy & Toyota). Don Perez (owner) has worked on all three in the past few years. Him and his wife Leticia will go the extra mile to ensure that you are treated with quality customer service and first class technical repairs that can not be rivaled by the largest of dealerships. I have no problem letting either my wife or my 18 yo daughter take their vehicles in without me because I know they will treated be treated like family. If you or your loved one's are ever in the need of a qualified auto mechanic, please stop in (no appointment necessary) and give them a try, you will not regret it. Thanks

  Sarah Gordon
a month ago
Excellent service and fair prices.

  Charles Lambert
5 years ago
Great service. We came from San Antonio for a wedding. We needed a state inspection. All the Rosenberg spots were 2+ hour wait. Happened upon this place. Helpful, quick and courteous to us. Would use this service again if we lived in the area.

  Lisa Ramirez
6 years ago
I would post no stars but that isn't an option. He worked on our truck knowing that we not only had a flood claim but had extended warranty. He decided to do the work without either adjusters which cost us $250 out of pocket. He didn't take any pictures or anything and will not give us a letter for the flood claim. He is avoiding our phone calls also. I will never recommend taking your vehicle over there because he does what he wants to do knowing it's not right.

  Nadine Coburn
6 years ago
I started using this shop when I moved to this area in 2013. My car broke down while I was out shopping. Called and they were there in a very short time to haul my car back to the shop. Gave me a ride home. Had my car fixed within 2 days. They have done a great job every time I have had to take one of my cars for repair. Thanks Don and Leticia for all your help.

  ghost man
3 years ago
Great Auto technicians very knowledgeable of every make and model . They take the the time to diagnose the problem and find a solution to the problem . Family oriented business and specialize in rebuilding transmissions. So i recommend 36 auto for all your mechanical needs .

  Steven Hoffman
5 years ago
I took my 1987 Porsche 924S there and had complete clutch kit installed .Don and his crew did a great job I have been driving for a while no problems at all . I would highly recommend them . Thanks !

  Kathryn Bennett
3 years ago
They do great work in a timely fashion. Always concerned about your car and great on Diesel engines been using them for several years highly recommend themServices: Auto engine tuning, Brakes, Oil changeServices: Auto engine tuning, Brakes, Oil change

  Garrett Hafner
6 years ago
Don is the man with the plan. He's not just some mechanic looking to get peoples money. He understands that we are all working people and he makes sure stuff gets done. Been going to 36 auto for over 5 years now and not once has he said "we can't do it." With reasonable prices and speedy top of the line work, I wouldn't go anywhere else.

  Kazuma Bionic
7 years ago
This shop is the best ! I wouldn't go any where else ,from day one I was taken care of and no matter what it is I need 36 auto gets the job done .. Don is one heck of a master tech! He has worked on all my vehicals including my 86 mustang. Haven't found something he can't do.

  Gloria Faltisek
5 years ago
Hello dear customers ,! Looking for a honest , genuine usto service ,you've found them , make that call or come in person .they will take care of your car issues!!!! Best of all , awesome work they did for me ...thanks a million Mr. Don ,gf

  D. Canter
6 years ago
Knowledgeable, friendly, and extremely fair on pricing. 36 Auto repaired my car very timely and were professional and courteous in my dealings with them.

  Virginia Fonseca
6 years ago
Don and leticia are the best , he's willing to work with you and always dose the best He can . Him and his workers do among work I recommend this shop to everyone! My #1 auto shop !!

  A. R
6 years ago
Great service and great people. Every time I took my vehicle in to them I was always taken care of. One stop shop for all your needs.