Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
David Mason
2 weeks ago
Prompt, professional, and detail oriented. Dealt with an unfortunate circumstance regarding a collector car and they were able to securely transport my car to the shop for service. Brice & Carl are both top notch! Highly recommend.
Jack Warman
2 months ago
Absolutely the best company you could turn to in the area. I was returning on a long cross country trip when my car became disabled. My girlfriend got on the phone with AAA, and Mike was there within the hour. Extremely fast tow hook up, and he drove us about 40 minutes to the car mechanic. Mike had solid advice about local mechanics, car dealerships, and was generally pleasant to talk to. He even offered to take us home from the mechanic.
Hannah Hesse
a month ago
Brice was amazing! He was communicative, kind, and efficient. He went above and beyond taking the car to the shop for us and letting us know once it was dropped off safely! 11/10 service and I was very grateful to know our car was in such trusted hands.
Cory Dowe
3 months ago
The service was amazing when I needed it the most. After requesting a tow through the AAA app Bryce called within 10 mins to verify the location of my wrecked car and was there quickly. Not only did he share his knowledge of vehicles and what he knew of my cars situation, I was able to get my car dropped off at the shop and got a ride home. Top-notch service thank you Bryce!
Becky Levy
a month ago
Brice was so helpful and kind when we had a tire blowout on the highway. He took control of the situation and made us feel at ease. He even checked all the other tires before putting his tools away. If we ever need tow/roadside assistance again, we will call Busse Wrecker Service.
Kennedy Hartfield
5 months ago
Carl was absolutely fantastic! My car wouldn t start, and I was told by another technician that I needed a new starter and that my car would have to be towed. However, when Carl came out the next morning, he was actually able to jump start my car and told me the issue was just my battery. Instead of simply leaving me to take my car to the repair shop to have the battery replaced, he had me follow him to make sure I got there safely. I cannot recommend them enough, especially Carl!
Ryan Richards
a month ago
I called AAA when my car stalled out today. Carl came within about 30 minutes and took me to the shop right near my job, so I could still make money today! He was really careful with my car and had some good conversation on the road to the shop, too. Really nice guy, took a lot of the frustration out of my day.
Melanie Phillips
a month ago
Driver Mike was awesome! Great communication and very helpful. Quick pick up and drop off. Thanks and we will use Busse in the future if ever needed.
Ines Maxit
4 months ago
This is my first time writing a review for a service/product. Michael was so professional, provided great customer service and advice, he literally saved my day! And he patiently waited for me. If I need assistance again, i only want to work with Busse Wrecker Services. Thank you Michael!
Gail McGroder
5 months ago
Carl took great care of my daughter and made sure to get her back to her apartment after leaving the vehicle at the repair shop. When that shop could not make the repair, Brice with Busse Wrecker picked the vehicle back up and took it to the dealership. Reliable and fast service!
WL 1976
2 months ago
Called AAA and they sent busse wrecker service. Johnny arrived quickly, changed flat tire and had me back on the road,Very helpful, professional, courteous.Thank you.
Scott Flores
2 years ago
I needed to leave a 5 star for this company. I was down and out in Navasota TX while on my way home while riding my Honda Goldwing. I ran into a situation and it left my motorcycle lame and I was stranded. While dealing with finding a way to get home and all the stress that came with this I reached out to Busse Wrecker Service and they got me home. Additional, the owner Ronald, his wife, and his grandson came out to visit me while one of their trucks came to pick me up. The driver loaded me up and drove me where I needed to go. The price was very reasonable which eased the stress of the situation. You guys rock and I greatly appreciate you!
Mike Deane
5 months ago
Bryce came out to tow my son's truck that had stalled out in College Station. He was able to diagnose the problem (faulty mass air flow sensor) and my son was able to drive away and get it to a mechanic. I thought the way he handled himself and the situation was professional and he went above what he "needed to do" I would recommend them without reservation.
Logan Arrowood
3 months ago
Been towed twice by these guys through AAA. Can t remember the first guys name but the second one was Bryce. Super quick and honest guys. Totally trust them with my truck.
S Watson
6 months ago
This tow company took great care of me after I ran into a ditch/culvert. The driver explained the situation of how he was going to pull my vehicle out. Gave me a couple of options and totally took care of me. I am so grateful to them.Service: Special vehicle towingService: Special vehicle towing
Karen Wagner
a week ago
The only AAA towing service close to us in Plantersville and very courteous and punctual.
Kelsey cullen
5 months ago
Great customer service! Carl was very nice and welcoming and made a bad situation better! Super speedy ! Best tow truck driver in the country!Service: Special vehicle towingService: Special vehicle towing
Sarah J
8 months ago
Service was prompt (after hours) and driver was very friendly. Car was towed to dealer and driver was able to successfully drop the car for service and complete key drop off. The driver (who's name I forgot I'm so sorry) sent ample photos and took extra care to make sure my car was secured. I'm very appreciative of his work and the care that was put into it.Service: Special vehicle towing
Matthew M
2 years ago
Broke down off highway 6. Called AAA and they sent Busse's who got here within 20ish minutes.Super friendly driver, super easy process. Not ideal circumstances but was thankful for their great service despite it.
Crystal Cleveland
7 months ago
Great service except started off wrong due to AAA not communicating the requirements for the tow due to the type of car. Dispatch was very nice and helped us more then the AAA dispatcher. Would recommend again.
Brody Norman
5 months ago
Picked up and moved a currently not running project car right into my garage without me having to lift a finger, a Mr. Brice took car of my car no problem. Thank you and would recommend this tow service!
Kayla Davis
9 months ago
First of all, I want to thank you for your quick and reliable service last night . The flatbed driver you sent was a complete gentleman with perfect customer service skills (I think his name was Johnny). He was there within 30-35 minutes after getting off the phone with USAA. I had been stranded since a little after 6 (Hwy 6 @ OSR) waiting on another wrecker service out of Bryan through AAA. Had I known you were with AAA (noticed it on the truck), I would have asked for your services over all. Thank you!Service: Special vehicle towing
Jaycee Wilkerson
7 months ago
We've used Busse Wrecker Service 3 times, and the service has been amazing! Great turn around time, excellent care and handle of our commercial vehicles, and always 5-star communication. Highly recommend!
Ron Graham
10 months ago
Went to pick up a vehicle that had been stored on their lot. The person that we dealt with (Joe) was super nice, knowledgeable, and was a great help in getting the truck started and ready to roll. Friendly staff, reasonable costs, and overall a great experience.
Marc Morrow
5 months ago
Robby was great help with my vehicle and getting it picked up and providing information about his services.Highly recommended them!Service: Special vehicle towingService: Special vehicle towing
Ryan Seales
a year ago
Brice did an amazing job. He went above and beyond to make sure I got my truck home, he even picked up the second tow, so I wouldn t have to wait another two hours. I d still be out there waiting if it wasn t for him. Very professional, respectful and fantastic customer service. I d recommend this company to everybody I know. Thanks again Brice for helping me get home to my family after my insurance dropped the ball and left me stranded 12 hours out there.Service: Special vehicle towing
Kelley Madeley
4 months ago
Great service! I had a blowout and they took fantastic care of me I would recommend this company to anyone
emily hull
a month ago
We had bryce and he was so kind and so helpful! I recommend him very highly!
Tanner Bruss Soccer #9
5 months ago
Truck broke down yesterday and had Carl from Busse come tow me! He was quick and new what he was doing! Would definitely recommend!!!
M C
a year ago
Driver Dustin was amazing! He was fast! He was friendly! and he was extra careful with a difficult driveway, and helped me get the truck parked exactly where I asked! Great guy! The dispatcher was super sweet, and helpful. I recommend these folks 100%!Service: Special vehicle towingService: Special vehicle towing