Grease Monkey

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kendall Voelkel
a month ago
Grease Monkey is hands down the best auto place I've ever been to! As someone with zero knowledge about cars, I was blown away by their patience and expertise. They took the time to explain every detail, patiently answering all my questions without making me feel incompetent. What impressed me the most was how they helped me avoid a costly $500 repair by identifying a simple fix. Their honesty and dedication to saving me money really earned my trust. The atmosphere at Grease Monkey is fantastic, with friendly and knowledgeable employees who genuinely care about their customers. I'll definitely be returning for all my automotive needs and recommending them to everyone I know!

  jami simpson
a month ago
The guy were so efficient and professional. The had me in an out in no time at all. The young men that work at the university one. They had the best customer service I had In a long time.Very pleasant experience thank you

  Debi Garrett
a month ago
I love these guys! They always stand at the ready and everyone of their goals is to give you the best surface as fast as possible. They always greet you with a smile. I hope the company is treating them right!

  Julia Hobson
4 weeks ago
I came to this Grease Monkey location to get my car inspection done, and the process itself took less than 10 minutes. I was extremely satisfied with how fast the process went until I got home and realized that the State Inspector had put the wrong odometer reading on my paperwork it listed my address s zip code, not the odometer, and the difference in values was over 15 thousand. This realization happened less than 5 minutes after leaving the location, and I quickly returned within minutes to get the paperwork fixed. When I arrived, I was told that the State Inspector had just left and I would need to come back two days later because he didn t work the next day. While I appreciate the efficient services provided by Grease Monkey, careless mistakes like this are not worth the so-called timeliness. The process was quick, yes, but perhaps only because the inspector wanted to leave a little early before his day off. I will not be returning to this location.

  Sarah Berry
4 weeks ago
Great customer service. I was in and out in 10 minutes for an oil change. Everyone was nice, and also they had a coupon for the oil change which made it less expensive. Thanks for the great service!

  Renee Holland
2 weeks ago
The Crew Was Extremely Kind and Patient with Me for having a Disability. I Left There Feeling Valued As A Customer and Person. I Was In And Out Fast! KUDOS TO EVERYONE THERE!!

  Cynthia Griffith
a week ago
Friendly fast service. Doesn t sell you something you don t need. Always ready to serve!

  Tiffany Williams
3 months ago
I absolutely LOVE this grease monkey location! Always very friendly, quick, and excellent service! I don't even live in Nacogdoches anymore but I do work here and will only get my oil changes done at this location! Thank you Grease Monkey!

  Tera Anderson
5 months ago
The employees were polite and friendly. However, they were out of my oil filter-- again 3rd time in 12 months) Didn't charge me for the filter but did charge me a special filter charge of $8. Also, had 2 low tires. Didn't bother to air those up. Didn't check my wipers.I will get my oil changed at the dealership from now on. Not worth the $156 charged.Services: Air & cabin filter replacement, Oil change

  Kayleigh Prater
6 months ago
Quick and Easy! As always the staff is friendly and informative! I told them I wanted a full synthetic oil change they let me know the price upfront before they began. My air filter was filthy and they showed me. I opted to not get it replaced. They weren t pushy they just went on with the services. I m always pleased when I come to Grease Monkey!

  Randy Johnston
3 months ago
The guys and gals were extremely efficient. They were very courteous and got me out of there quickly. I'll be happy to go back again

  Misty Bowie
2 weeks ago
Super fast and friendly. I always get great service at our local Grease Monkey.

  John Krueger
2 months ago
It took more than 50 minutes of waiting to get waited upon and I was only waiting for an inspection. There was 2 vehicles in the two lines when I arrived and appeared to be plenty of workers to get the work done. I'll be taking my business elsewhere.

  Alanda Williams
6 months ago
Chancey and the rest of the crew that was there today were perfect! My customer experience was great! After having a bad experience at another location, I was hesitant on giving them another try. The location on University was great! I will be returning as long as Chancey in there.

  Carter Justice
6 months ago
Best Grease Monkey I have been to! Great service and very friendly. The young lady who helped us was amazing!! Will go here for all my oil changes.

  clifford certain
a month ago
Very professional and knowledgeable. Kept each other aware of the steps and did an excellent job

  Trisha Cox
a month ago
The Employees @Grease Monkey are super friendly and very professional.Had me all taken care of in a matter of minutes!!

  Kimberly Koze
3 weeks ago
Very fast and really nice. Everyone is helpful and seem happy to be there!

  Austin R.
3 months ago
Quick, pleasant experience. They made professional recommendations and only charged me for what I showed up for, an oil change.

  Isha Rush
7 months ago
If you go here you will not be disappointed!! It s a blessing to meet people who are genuine and wonderful at their job and they are definitely wonderful here. They re fast and reliable and always efficient! Thank you so much for all of your help all those who work at grease monkey! you are so appreciated!

  Vivian Bivens
2 months ago
Great customer service! Very quick oil change and very friendly and knowledgeable staff.

  James Brooks
3 weeks ago
Super friendly staff and very fast good job guys!!

  Jeffrey Perkins
a month ago
5 star service, less stars for offering me a $20 bottle of Stop-Leak for $10 cash.

  Ginger Goodman
5 months ago
Thank you to the employees working on University Dr in Nac on Nov 16 at the end of the day who checked the air in my tires before closing up. Thanks for the great attitude at the end of a busy day!!

  Skylie Watson
6 months ago
The staff is very friendly and up-beat. They informed me on my car (since I haven t had it long) and made sure I got the right services. Thank you!

  Cynthia J
a month ago
They where super friendly definitely recommend this place Johnathan and Jay where awesome

  Tsn
4 months ago
The gentlemen gave me papers to help me keep the maintenance up with my car. All the guys working on my car were very nice. I go to the Grease Monkey on University.

  Charlie Red Horse
4 months ago
Great as always! Faris did the oil change. He s very professional and personable. That s my go to place always

  Lisa
6 months ago
These guys were fantastic! We got in and out in no time for an inspection! Price was the super nice young man who took care of us and got us back out on the road and legal with a smile. Thanks!!

  David McIntire
3 months ago
Your crew at the North Street location is always fast, knowledgeable & Polite. I enjoy doing business there.