Monahans Chevrolet GMC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tiana Wells
5 months ago
Jeremiah Gonzalez did an amazing job selling me my brand new Traverse! He made it painless and simple. Thank you!! The entire family loves it!

  caneisha love
6 months ago
I loved everything about the dealership and the ppl I worked with. They kept me up to date on ever step and they got things done quickly and right! They all had GREAT customer service! Thanks Nelly, Kevin and Johnathan!

  Sarahi Navarro
4 months ago
Filled out app and in less that 30 minutes I was approved and sign the documents. Process was extremely easy!

  Ted S
a month ago
Called for service, immediately put on hold. After 5 minutes they hung up.

  Charlie Wells
5 months ago
I really love this place. When I need new vehicle I'll go to Jeremiah Gonzales. He is very good and he is very good and takes great care of people!!

  R G
5 months ago
Thank you Jeremiah G. For all your help and for making the car shopping experience process a breeze. God Bless you always.

  Kristi Meier
5 months ago
Jeremiah Gonzales did a great job and I highly recommend using him for your next vehicle purchase!

  Joziah Gonzalez
5 months ago
Shout out to Jeremiah Gonzalez he was of very great help I would recommend him to anyone looking for a vehicle.

  Charlotte Kuhns
a month ago
It's a multi sales area, we visited for the service dept. People were very friendly and professional.

  Rosanna Milam
5 months ago
I ve waited so long to try and purchase a vehicle because of how difficult I thought it would be. Monahans Auto definitely changed my whole perspective.

  Nicole Struppa
10 months ago
I feel bad even giving this dealership a one star. They deserve zero. They received our brand new truck the second week of January from another dealership that couldn t work on it. Due to it being under warranty the diesel mechanic there chose not to work on it for 4 1/2 months while it sat half taken apart. While also leaving all of our windows down and ruining the interior. Due to it taking so long to be worked on, GM sent out an engineer to see what the problem was and that s when we discovered they weren t actually working on it. Sarahi lied to us on a daily basis when we would call for updates, the manager Jonathon also called us and text us lying and said they were working on our truck when it is apparent that no work aside from taking it apart the few weeks. A new engine in our truck should have taken 14 days max, our truck was there 4 1/2 months. This dealership should be ashamed of its practices and is not at all what GM/Chevy stand for.

  Reta Elliott
10 months ago
Had no service there at all, they did not do what they said they would at time of sale. The things listed it contract 6 months to finally get most of what was promised with having to call every week or two to finally even get that. Would not recommend or deal with them again.

  kamy wells
5 months ago
We love using Monahans Auto and Jeremiah Gonzalez just makes it that much more pleasant!

  Jessica Goble
7 months ago
No one greeted us, either outside nor inside when we walked in. Everyone was on their cell phone, no one acknowledged us, looked up. We were wanting to buy a truck for our business.

  Luiz Coy
8 months ago
DELILAH IS THE BEST SALES LADY I HAVE EVER WORKED WITH. SHE GOES ABOVE AND BEYOND TO MEET ALL YOUR NEEDS WHEN BUYING A VEHICLE FROM HER.

  Yanely Villa
3 months ago
Monahans Auto did an excellent job finding me the perfect vehicle.

  Anthony O
4 years ago
On a road trip and stopped here because of my check engine light... Lady at the front desk said they couldn t look at our car until the 29th of January (16 days later) Terrible customer service!

  Jeff Avery
10 months ago
I was told that you would have my truck in to look at it in 3 weeks so I brought it to you. after three weeks I was told that you would not be able to look at it for another 4 weeks. I trailered it to a lubuck dealer and they got it in in 4 days.

  Henry King
8 months ago
The service lady is super nice and understanding. Great work on repairs too.

  Eva Rotan
3 years ago
I live in Midland and I had been dealing with Tony a salesman. I asked up front before I ever drove over there if they offered 0% financing on the one ton Chevrolet pickup we were looking at. He told me yes they do. (I have all of this on a text) So we drive from Midland to Monahans and drove the vehicle. We went inside and talked to the sales manager and he printed out a quote with 0% financing. It has monthly payments for 72 months. We finally came to an agreement on the price. We were going over this evening to sign papers. Then I get a phone call saying they didn t offer 0%!!!! These people like to lie and play games with their customers hoping they will give in to their shady deal because so much time had been put into it!!! I will contact corporate offices and let them know of our disappointment as well as send them the texts and a copy of the quote.. I thought these people were honest and trustworthy!!!! I was wrong!!! They said it was an honest mistake by the salesperson but that s not true. If it were the sales manager would not have printed out the quote!!!! I know they both were not that inexperienced and unprofessional!!!

  Lorie Contreras
8 years ago
I needed a dependable and affordable car and in short amount of time. Rachel Garcia was amazing in finding me one. I love it. She got on the ball and got me a great deal. She is friendly and makes you feel very important. I would recommend her if your looking for a great deal and very friendly service. Thank You So Much Ma'am you did an amazing job.

  Mike Morrison
4 years ago
Set up an appointment for some minor work over a month in advance, told them exactly what was wrong and dropped the vehicle off the night before. No one bothered to call me and let me know they had received it or looked at it. I called them and they didnt know anything about it, took 30 mins to go find out and call me back. Then told me it was going to have to sit at their shop a week before they could look at it and get me a price and/or parts. Why bother making appointments at all if they are just going to blow me off and make me wait a week anyways? I just picked it up and went somewhere else, they are incompetent and customer service means nothing to them.

  Jee Itzme
6 years ago
I really have never had such a pleasant car buyibg experience. Everyone there went out of their way to make me feel welcomed. The process was quick and painless. The team made sure i understood all the options on my new car and answered every one of my many questions. Thanks to everyone there for making my experience a pleasure.

  Derrek Lowery
10 months ago
Everything went wellMr JonathanAndMr DanielDid a great job helping me with a new truck

  Ann Foster
5 years ago
My salesman, David Carrasco was quick and to the point. That's how I like to deal. I told him what I wanted and within a short period everything was done and settled. I live in another town and he had everything ready for me when we drove in the next day. His follow up has been polite and stress free. The ladies who answer the phone were also very nice when we discovered we left something valuable in our Colorado brought in for service.

  Jimmy Harris
5 months ago
Good friends work there and good environment and service

  Luis Carrillo
2 years ago
Extremely friendly, very helpful and treated us like family and not just a customer they were trying to sell to. Wonderful buying experience and have already recommended them to others I know looking for a new vehicle.

  Aaron Sockwell
3 years ago
I found the truck online after working with my bank got approved went to the dealership. Made them a cash offer then they change the amount of the truck and said it was 3000 more than the price it was on line, it s not that much money but it still the principle. Online for one price and they re trying to sell it for another on the lot. They are shady dealership be ready for pricing increase once you arrive at the lot!!!!

  Celene Cantu
6 years ago
Took my truck in right away.. didn't wait long. Most places take for ever. But the man who made the appt for me, was right. His words " bring it in on the morning of Aug 1st and we'll take a look at it right away." Very friendly receptionist

  kristina
4 years ago
I do think the price for an oil and filter change is reasonable, so that's the reason for the 2 starts. I do think the rep could of been a bit more friendly. Could tell she didnt wanna be there. Also dont bother filling out anything online. They dont go by it. They also don't do service on certain vehicles although it states them online.