Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kevin Ramos
10 months ago
I had an alignment dinner on my truck. No did a great job, did it on time and was very professional. I will absolutely be taking my vehicles back to Bo.
David Kraft
a year ago
I had taken my truck to Strange Tire and Alignment a couple times and they kept telling me I had to replace parts before they could give me an alignment. I replaced every part they mentioned and when I brought it back, they said the parts were still bad. A buddy of mine referred me here and said he's always done good, honest work for him. That's exactly what I got. An alignment. Not the run around that Strange gave me. I'll be coming here for everything I can't do myself from now on.
Sophia Regalado
a year ago
Horrible experience!!! Dropped my car off on a Thursday for alignment. Here it is Monday morning and I drive up to Byford and My CAR is sitting there with a HUGE dent and slash as if someone back into the driver door. Went and reported to son of owner and he said wrecker delivered over 5 cars over weekend and obviously the wrecker backed into it. I asked if any cameras on site and he said NO, asked him if he could help me pay for it since it s on his property and HE was the one that parked it that way horizontally in FRONT of the bays and he said NO and asked him if he could help in any other way due to it being on his property AND he told me it was NOT his problem and to leave. My car is NOT drivable nor have I ever been to the town of MINEOLA and rudely said it was not his problem and to take it else where. So basically I had my car sitting there for 4 days on his property to be serviced and get a huge gash on driver door. I live 200 miles away and it was poring rain and he told me basically to leave cause yet again it s not his problem OK so usually not a big deal but the rudeness and lack of totally not giving two .about it was so uncalled for and extremely unprofessional and has is just NOT somewhere to go to have your car worked on if he can only say it s not my problem and not even provide a courtesy call or estimated time if when he could do the alignment. I m 200 miles away from home, having to miss work and soaking wet due to having to walk to yet another alignment facility close to town. One star is not valid cuz he gets zero for customer service and zero star for service. When I questioned him about what his father would say about the situation he told me that his father would be way worse about the situation. So clearly these guys only care about the local cop cars to fix and do not need any additional outside customers. Horrible experience.Services: Transmission, Auto body & trim repair, Auto exhaust system repair, General repairs & maintenance, Steering & suspension replacement, Auto brake repair, Tire rotations, Engine repair, Transmission replacement, Wheel alignment, Brakes, Auto tire replacement, Auto body & trim replacement, Auto maintenance, Auto brake replacement
jwc
a year ago
A friend purchased a vehicle Bo Byford had always serviced. The vehicle had set up over a year being the past one owner had passed and Mr. Boford recalled the vehicle without having to give him any details other than make and model. Drove it over and he helped us in every way possible.
L. B
6 years ago
I have personally used Buford Automotive on different occasions, the last time being today, 12/30/2017. I have always been very pleased with their service. They are thorough, professional, and the most fair and honest auto repair service in northeast Texas. I do trust their work completely and WOULD highly recommend their services.
Joseph Lindley
a year ago
Knowledgeable, affordable and professional. These words describe the experience I have had here. Trustworthy is the word that makes this the only place for my vehicles.
Calvin Cooke
10 months ago
Great place for an alignment, I found them honest and good value.Service: General repairs & maintenanceService: General repairs & maintenance
Los
7 years ago
I went in for an alignment and he went ahead and did it knowing that my outer tie rods were bad and needed replacing. I didn't find this out until a month later whenever I noticed my brand new tires had uneven tread wear. I do not trust this place anymore.
Susie Deer
5 years ago
Where to start....took my truck in to have the starter repaired bc it was making a horrible grinding noise when I started it. They had it in the shop a little over 2 weeks and never actually repaired the starter. I called multiple times inquiring about it and since it didn't make the grinding noise for him...well I must be mistaken. He claims he looked at the fly wheel and it was fine. I requested a new starter be put in. After another week goes by w/o that starter being installed I have to take my only vehical back. When I went to pick it up his father was there....an insufferable old man....who proceeded to lecture me that it was a bad starter....when I started to say "it's been here 2 weeks..."he interrupted me, wagging his finger at me as if to scold me and said, "now don't you go scolding me!" Damn straight I will old man. This is a business. I pay YOU for a service. That service was NOT performed. He interrupted me several times until I finally said..."it's no use talking to you. Thank you" and walked out....the old man still yelling after me as if I need to be eternally grateful they even agreed to look at my truck.The laziness of the South is unreal. The old man's redicoulous attitude was unacceptable. Needless to say I still have to take my truck to get the starter replaced after waiting 2 weeks with it there. Don't take your car here unless your willing to wait forever and a day for them to do nothing.
Retro_Chris
7 years ago
I have takilen my little Nissan to him for about a year now maybe a little longer and he has been great I have never had someone work on my vehicle and work with me like he has when I was in a bind. Definitely a bridge you would never want to burn. He has done such a great job working on my car and if it is something he couldn't do he gives awesome referals! He would be the number one person I would refer to anyone needed work on their car.
Larry Moore
2 years ago
Over many years I have used Byford and I have always found them to be honest and fair in all dealings and they stand behind their work. I trust them with anything I need to have done.
Lonnie York
2 years ago
Awesome!! I took my lifted Toyota to 3 other shops and had it aligned 6 times and it still walked the road. Now I can drive my truck again with 1 hand!!
Irene Maddox
2 years ago
They fixed the water pump on my 2005 Dodge Ram great price great service,They are great people to do business with ,and they will tell you they only use quality parts.Service: General repairs & maintenanceService: General repairs & maintenance
Jim Clay
2 years ago
Called them B4 I arrived looking for a marine battery, they had one in stock at a good price.
Nautilus 211
7 years ago
I didnt even go in, he was so honest and nice over the phone in helping me with problems that he didnt even service and for fixes that i could wait on or didnt even need. I will be going to him for automotive repair in the future!
Don W.
6 years ago
Very knowledgeable competent front end work.. Good all around Automotive Service! Thanks Bo
John Ballard
2 years ago
Got the job done but took 3 days to get it done past the appointment. Just an alignment.
Ann Gallagher
4 years ago
Took my grand daughter's car here. Honest with the repaired needed and a fair price.
carlos perez
4 years ago
Took my car there and it s been 2 months and he still hasn t touched it and he always left the hood open when it rained. Don t bring your car here
Wildbill
2 years ago
Bo is the best front end alignment man in texas
Janice Smith
4 years ago
Quick timely service; reasonable rates. Will definitely return to Byford
Kimberly Guice
a year ago
Always does a great jon and very affordable
Donna L. McConnell
5 years ago
Did an awesome job aligning my car! Best around.
Susan Attaway
5 years ago
Very efficient and a little less expensive. Great customer/owner repor.
bear hilliard
3 years ago
Great guy does great work . Call for an appointment .
Brenda Smith
2 years ago
The service was great would highly recommend them
LELAND MORSE
2 years ago
Great service, quality workmanship
Brandy Tolle
4 years ago
Yes the best. Always does awsome and is faur
Anthony Griffith
2 years ago
Family owned business that treats customers good.
Gregory Coble
3 years ago
Awesome work and very professional.