Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kena Duson
3 months ago
Took my car there for an oil change. I noticed an oil leak a few days later. Decided to take it to a certified mechanic. Found out the screws were left unscrewed on the front oil pan as though it was purposely done. If I would ve gone another week, I would ve blown my motor because the oil was so low.

  NEWMAN KHAN
9 months ago
These are guys are terrible. If you don't want to work, then don't come in to work. But if u go to work then you should be expected to do just that. But not here, they always come up with an excuse to not work. Was told today that they couldn't change my tires because a special key was needed, okay, except they are the ones who mounted these tires in the first place & didn't need a key to do them. So i go buy a #19 socket at auto zone, come back 45 min later, & now they don't have e ough workers to finish on time beceuee they close @6pm, but they close at least 7 i explain, not today, they were closing at 6, my experience started at 230 pm, so what about the 3 hour i wasted with these lazy $#@&).Discount tire costs more, but in the long run they really don't if you take wasted time into consideration.They have my business from now on.

  Liquid Radio
9 months ago
Had some new tires put on the car. When there was a front end vibration after the tires were replaced, they fixed the issue without jerking me around. I appreciate that they were very honest.Service: TiresService: Tires

  Cass D
3 years ago
Had my oil changed & they managed to crack my windshield. I informed the manager, he took pictures & I was never contacted back. Every time I tried to contact them, the person whom is supposed to attend to that sort of issue has either conveniently left early for the day or didn't come to work along with a host of other excuses. Then they over charged for the oil change. Apparently the associate that took our information selected the incorrect oil weight.

  Shawn Hughes
6 months ago
They are very friendly and pretty quick, especially if you have an appointment.

  Nelli Lucus
2 years ago
As a former Nissan technician, I was appalled by how Walmart runs their shops and how na�ve their certified techs are. Went with the family as they said they have a slow leak in their tire. Their techs stated nothing was found in the tire but never checked the wheel lips, valve stem or never balanced it to see if it was a defunct wheel. Also, a woman was in her car and was having her oil level checked by a tech using the dipstick. She said she had lots of fluid leakage but the tech said oil level is full and no problems are there. How does he not know there s MORE than one type of fluid?? She was in a Nissan too and her model of car was notorious for transmission and axle leaks. But I kept my mouth shut and moved on. Oh, and tell the guy who said after 2013 nobody makes a car that takes 5w-30 he s a joke. Many companies use 5w-30 after 2013 and some still do today. But he was their master tech so what do I know?

  Joshua Swanner (Josh)
4 years ago
Went for a regular pit crew oil change, and they were BUSY. Yet it still only took them about 30 minutes, maybe a little more. There were about 3 or 4 cars in front of me too! And with only one bay open at that time, just goes to show how good the team is at their job. Simple job, yes, but with it being about 20 degrees outside that day, the short wait was very appreciated.Only problem I have is that I tried to get a spare key made for my vehicle and they couldn't make it. Didnt have the ability for the type of key I have, which is actually just a normal car key from the 90s. That's the only reason I didnt give 5 stars.

  Sheryll Selmon
5 years ago
They do not even deserve 1 star. Called them this evening because I have a flat. I asked them if they patch tires. The woman said yes but the mechanic said he's not talking anymore jobs. I asked her because it was a tire patch if she could ask the mechanic if he would please take me because they're the only ones open at this time. He said no and as I was talking to her and u was mid sentence, she hung up on me. I understand they want to go home, truly I do, but to me if someone was in a desperate situation like that, I would show a little more compassion. And hanging up on a customer is just horrible customer service.They have also in the past neglected properly install the drain plug on my vehicle for an oil change. This place is run really poorly. Sam Walton is probably rolling in his grave over what his stores have become

  John Finley
5 years ago
I inquired about an oil change. There were no customers ahead of me. No wait time. 15 minutes later, I am signed in and hand over the keys. An hour later, my vehicle is still in the bay and they are not working on it. It is only when I ask the manager why it isn't finished, that someone completed my oil change. At the same time I am hearing the complaints of another customer about 2 hours spent waiting for a battery installation.

  Dave Trevino
7 years ago
Watch out here. The gentleman taking cars for the lube station has been very prompt and professional. While I have had the exact opposite interaction with one of the oil change techs. I waited for over 45 minutes and they never bothered paging me as promised. He then denied it and had a pissy attitude about it. Very poor customer service on his part. One of the managers made it right, but I won't be using there lube station again.

  Cathleen Anthony
7 years ago
I needed my tire plugged due to a nail. At first the male said I may need a new tire. I explained where it was, I did not. Was no where near the wall of my tire and was nearly dead centered. I was second in line behind another car. Two hours and 30 minutes later, they finally got to my car. Said only two there and followed who came first. No, I sat and watched as well as spoke to others and that was not the case. I asked when people had came in upon their leaving. Yes, they gave me my $10 plug for free due the length of wait, but they neglected to put the air back in my tire. Never go here again. Ridiculous.

  John Michael Stanley
3 months ago
They are cheap. That's the best thing about them.

  Robert Ferrington
5 years ago
Other than having to wait behind the line of cars that were before us which only means it was busy, the experience was great. We did some shopping while we waited. The best part was seeing Martha as we left. She is always so friendly and caring with our daughter. It really means a lot to us.

  Jason LaPlant
5 years ago
The absolute worst place for oil changes. My wife took her car in to get an oil change. After a 45 min wait the call her and tell her she has a nail in her tire. After an hour they tell her they can't find the nail. So they put the tire back on. That night I go out to look for the nail. Only to find the centercap is not on the wheel. After 3 mins with a spray bottle I find and repair the tire myself.

  Jeremy Burris
3 years ago
Overfilled my oil and there was oil all over my engine compartment that could have been wiped off very easily. Also went to get a new battery and they didn't have it. I won't come back to this place.

  John C
5 years ago
Wouldn't recommend the Douglas economy priced tires ($62 each after all tax and fees). Bought 2 last year and 2 several months ago, have had to replace 2 tire of the 4 so far.

  Terena Wright
5 years ago
Took forever to find someone to assist me and even longer outside to be "scanned" in before they could even start on my car. The positive was they put the tires on quickly and efficiently.

  Laure Fields
5 years ago
The gentleman that help me out in the very beginning was very nice and courteous and then the lady that changed my tire and fix it for me was also very nice and courteous I had had a flat on 67 and was hot and tired and y'all made me feel right at home thank you very much I will refer you to my friends thank you Laurie fieldd

  Danuel Lindale
a year ago
Very nice worker. I forgot his name, but he was thorough and even got me in quicker than he estimated.

  Mickey Jade
5 years ago
Pulled up to the tire place after getting a flat tire on the road. We barely made it there and they would not help us because they close 20 minutes before. Instead left us with a flat tire and no way to drive anywhere else in front of their hundreds of tires so that they wouldn't have to stay 5 minutes late to help us out.

  Lillie Blacknell
a year ago
Call about a battery the auto depart said had six. I got all the way there and they did not have my battery.

  Jake Allen
4 years ago
Automotive hours sa7pm close. go in at 6:30 to have a flat fixed and told they close at 6:30. Doors close at 7pm Maybe they should clarify and change hours on website and door . To misleading

  Aimee cespedes
2 years ago
Poor customer service.I will be going to discount tires from now on.How does it take 3 hours to put air in a spare?

  Lil hogg
9 months ago
Lawrence and Dakota are the best I will return because of them

  Nicholas Nix
5 years ago
3 car in line and waited an hour for an oil change to start... all-in-all not bad, just nothing special

  Juan Urbina
5 years ago
They did a great job and would come back to service my vehicle again.

  Adrian Hampson
4 years ago
Very well and maintained shop. Matt and the manager helped out very well with all my needs. Thank y all for the help. -Red civic

  wan teezy
5 years ago
Do not go to the Auto center here unless you have lots of time to wait. They are the worst with tire installation.

  Eletrick Boy
10 months ago
No issues good customer service.

  HANK MILLER
5 years ago
I went there first. They didn't have a patch big enough for my leak, so I went to Mr.Ds.