CLASSICS AUTO PAINT AND BODY

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  kayla Riggs
a month ago
Classics is my place to go for any vehicle I have had in the past in present, the customer service is awesome. They make sure you get the best service and you get the best quality and they always willing to work with you. Larry sims has a heart Gold, he always has a smile on his face and willing to help if he can.

  K Garcia
5 months ago
The owner & his office staff are very attentive to your needs to ensure the repair is done correctly. You're treated like family and but just another customer needing repairs. At Classics you are family. Highly recommend this shop for all your body & paint needs.Services: Painting, Body & Trim, Brakes, BatteryServices: Painting, Body & Trim, Brakes, Battery

  Chris Reyes
2 years ago
This place gave us a horrible experience, we had our 2018 vehicle with less than 50,000 miles backed into and the responsible party insurance had us go here. When we initially dropped it off on a Tuesday were told they d have it back to us same day. Got called at 5:10 on a Friday saying our vehicle was ready for pick up and needed to be there before 5:30. My wife went Monday to pick up vehicle and check engine light was on. Waited while they fixed the problem, then got back in car to realize the A/C wasn t working and check engine light was still on. Finally they fixed these 2 issues, then inspecting the actual damage that was repaired it came back worse than what we took it in. Bumper was not replaced right, there are more scratches that weren t there before, and missing parts of the bumper. Father in law had same experience here, we had hope that we would get something different and they failed us. Please save your time, money, or other people s money. DON T GO HERE.Service: Painting

  Darlene Kulhanek
7 months ago
We had to have quite a bit of work done on our Sierra Denali. Ken and his team took excellent care of our truck. Every member of his team were courteous, professional and very pleasant to deal with. Highly recommend Ken and his team. Thank you for great the work!!

  Caesar Morado
a year ago
I wanna give a big thanks to Mr. Kenn Gibbs and all of Classic s employees for the hard work and end result on my truck which was a big project but they came through! I appreciate all y alls hard work, and can t wait to see what my Challenger looks like at the as well! Services: Painting, Body & Trim, Auto windshield replacementServices: Painting, Body & Trim, Auto windshield replacement

  Carl Sims
a year ago
The shop was very professional good customer service, my 2007 Tahoe front end was destroyed. This company took good care of it. I would recommend them to anybody who wants to get service.Service: PaintingService: Painting

  Aidee Madrid
6 months ago
Outstanding customer service. This company went out of their way to assist my elderly parents with their vehicle and did a great job. Truly professional and trustworthy. Highly recommend them.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Justin Nichols
7 months ago
Ken and Terrie took great care of me here recently. I had two separate claims with two different insurance companies on the same vehicle and they dealt with both of them and made sure everything was taken care of.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Marie Revelez
a year ago
Larry, Ken and the entire Classics family are amazing!!! They had my car fixed and polished in less than 2 weeks. They kept me updated throughout that time, worked effectively with my insurance company and treated me like I was part of the Classics family. I 10/10 reccomend and will be a returning customer. Thank you Classics!!!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Elida Singh
a year ago
Classic Auto did work on my SUV and they did an awesome job!! Ken and all his staff there are very nice and helpful. If a need arises again I will definitely use them.Service: PaintingService: Painting

  William Edom
7 years ago
Larry &Angel crew did great job repairing my durango. I travel for railroad ana was only in town for the week. They were able to repaint the right side remove the dents, replace mirror,and wheel. Above top work and communication from them. Thank yall so much.

  Emily Herrera
2 years ago
Staff is Awesome and super helpful, great quality work, and awesome turn around!Brought both of our trucks due to me (wife) wreaking both of my husbands trucks at the same we got one of the trucks back in 3 days!! The other truck should be done shortly!! Turnaround time is amazing!! Staff is super helpful and friendly one of the girls even offered to come in on Saturday (their day off, so I could pick up my truck ) when I didn t think i would meet their closing time on Friday evening.I Highly recommend it s a 5 from me!!!Service: Painting

  Teresa Blaylark
6 months ago
Ken is always friendly and professional. Good to see Larry as well, and thanks for the fast turnaround, awesome job

  Eve Hoyle
a year ago
My sister went here and had to take her car to someone else to repair it. What they complained about. This Company got in there and did an awesome job. The internet man of this company contacted my Sister after hours chewing her out. So she removed the truth. I'm angry. Cause they family you think you could address her anyway. Very unprofessional. After it took Two months to fix her car. Took it back twice and was told how it may not get repaired correctly a third time. It's truly sad how such nice people can have a flip side. Beware. Now contact my Sis again, I'm in town im Osha HoyleP.S Don't let anyone mistreat you take your money then not fix your properties call you a hypocrite and posted it to your page on Facebook yeah right Family very professional. And dam how nice they are speak the truth. Ladies don't let Men intimidate you. My sister thought highly of Mr. Sims and all his accomplishments. So she trusted him instead of using our body guy. Ended up there anyway. She's sad and very disappointed how this turned out. P.S.S internet man said she could have talked to the owner. She did and it was her right not to go back a third time and it might get worse. Said the owner. Mad she did a review on his brother's company.Services: Air & cabin filter replacement, Painting, Body & Trim

  Donald Brown
6 months ago
I was given an upfront price depending on my vehicle being looked at by business employees. The experience is less costly than I expected.

  Briana Layman
a year ago
Went to midland to visit family, and my brother in law Larry who owns Classics Auto Paint and Body, did a fantastic paint job on our Tahoe hood and I would definitely recommend his body shop to everyone, they do great work on vehicles.

  Allison Bell
4 years ago
Exceptional service!! I was treated like family from the moment I walked in the door. The work on my car was amazing...it looks better now than it did when I drove it off the showroom floor. They even gave me an excellent deal on a new windshield which wasn't part of the damage from the wreck. The owner, Larry, makes sure that everything was perfect and the work was done to his high standards. Shout out to Ken and Theresa, who communicated with me every step of the way to make sure that everything was just right and truly put me at ease with the entire process from start to finish.. as a matter of fact my car was ready a week earlier than expected. So, If you are on the fence about where to take your car for body work then look no further than Classic Auto...You won't be disappointed in the least!

  Aj Alvarado
2 years ago
I was in accident and Classics Auto Paint And Body took care of me since the time I dropped off. Ken helped me file my claim n got rental set up. The staff is amazing on giving updates and letting you know what is going on.The whole staff from the ones that worked on my car to the office staff do an amazing job.. Thank you Mr Sims for having a great staff Services: Painting, Auto engine diagnostic, Body & Trim

  Candice Pettijohn
5 years ago
I came to this shop to repair the front and rear of my vehicle after I was rear ended in June 2018. I chose this shop because of all the positive reviews. However, I ended up having a much different experience with this shop than the majority of the other reviewers.The insurance company accepted liability for the damage at the end of June. My car was not repaired until today August 22, 2018. This insurance adjuster gave an estimate around $4,500 for the damage and the final bill was around $12,000. Upon inspection of the final work it was obvious that there were major issues with the paint/ finishing (see attached pictures-hair in paint, several large drips of paint, chips that were painted over and not sanded first, chips in the final paint job, etc.). My husband pointed out each issue to them and they refused to fix them because the car was not brand new when it came to them , and this is after waiting 2 months for the repairs. During the repair process they knocked the hybrid battery loose which caused the smaller battery to completely die so we were forced to buy a new battery on our own dime so that they could move the vehicle and finish repairs. They ended up towing it to the dealer and it was a simple wiring issue that they had caused while taking the car apart. They also got grease on and tore pages out of the vehicle s manual. All of these things are fairly small and are easily fixed but they refused to do the right thing and right what they had wronged. They were friendly with us at first but became extremely defensive and unprofessional after we began pressuring to get the work completed two months later.I highly recommend that you do not bring your vehicle here for repair work. I know there are not a lot of options in Midland and it s hard to find good service anywhere in town but this was the worst experience I ve had in the 5 years I ve been here.

  Techsan05
7 years ago
Larry and his team at Classics Auto Paint & Body did a great job with my truck (2013 F150 super crew). Based on my experience I would definitely recommend their shop for auto body repairs.During the estimate process, Larry gave me the confidence that his team could fix the doors correctly. I was assured that at any point in the repair process his team revealed something that would cause the repair time or cost to increase he would stop all work and consult with me. His team did exactly what was needed to fix the doors; nothing more, nothing less. He did a wonderful job.The average cost of estimates from other places quoted the same work for $2,600+. Included in the estimates from these other places were two weeks worth of body work and paint work. I had a hard time understanding why all this was necessary to repair two doors that had been over extended and would no longer close properly.I ultimately took the truck to Larry Sims and his team not because they were the lowest bid. Rather, they were the only company that seemed to be upfront and honest with the estimate and potential repairs needed to fix the front and back drivers side doors properly.Classics Auto Paint & Body did a great job and had the truck back to me in the same day. Total repair charges $150. I hope I am not in need of auto body work in the future. But if so, I will be taking my vehicle to Larry.

  Ashley Bonner
7 years ago
I was in a severe car accident in August of 2016. My car was towed from Big Springs, TX to Midland, TX and to this shop. I live in Fort Worth, TX and therefore it was hard for me to find out how my car was doing or any information on picking it up. I worked with Katrina over e-mail about my schedule for picking up my car when it was ready, she was willing to come in on her day off for me and was SO quick to respond to any question or concern I had over e-mail. When I arrived to pick up my car it looked AMAZING, not only that I met Larry who was a genuine and sweet gentleman who was willing to accommodate my father's need for specifications on my receipt. I would recommend this place to anyone!! An amazing place, great work and wonderful people!!

  sarah martinez
5 years ago
PLEASE save yourself the headache and stress--GO TO A RELIABLE SHOP!I don't like to write a negative review, but it's only fair to everyone out there that may need their car repaired. Don't go to this shop!My car was hit July 25 and I just got it back on Oct. 31. I have a Lincoln Navigator and it was beautiful before being hit and repaired. They're friendly when you take your car in, but become very rude if you question anything once repairs begin. The communication was horrible, and when you call them, you are made to feel as if you're a huge nuisance.They DO NOT pay attention to detail. My car still has several things that need to be fixed. I pointed out all the missed repairs to them 2 weeks ago, the first time they said my car was ready to be picked up, so I left it there and they said they would fix all of the areas and even wrote each detail down to make sure it was fixed.I picked my car up today...I think they just cleaned the inside slightly to make it look a little better and gave it back to me.My car is very noisy now because doors and windows aren't adjusted properly, there are places on the repaired "new" paint that are rough and peeling, my electric side mirrors no longer work, and more.My advice would be to get recommendations and do your research before leaving your car to be repaired.

  Tony Rogers
6 years ago
The best Car body shop in Midland / Odessa area. Outstanding customer service. The owner is fantastic person, he have a smile on his face all the time and keeps walking in the shop and checking if all the customers are taking care of, and not to forget Angel the man you need to see when you get to the shop. I appreciate it all. It's was an amazing experience. Thank you All

  Matthew Borrego
4 years ago
Larry's team at classic's has been the trusted body shop to my family since before I could even drive myself. I have never had an issue with ther service or how I was treated. Very clean shop and team pays attention to detail, walk through after repairs is never rushed and Kenny was helpful in answering any of my questions. Got me back on the in a very clean, washed and detailed car. I'm very pleased with classics service and will continue to use them.

  chamara polk
4 years ago
I would not recommend this place to ANYONE. This place is a nightmare and quite frankly I would rather had taken my car to HELL than this place. I was side swiped by a lady back in February with not too much damage. Someone recommended that I take it to this place and I looked up the reviews and everything seemed to be fine and dandy. I dropped my car off and everyone was so nice and I felt good about it. Well that was the only "good" I felt during the whole experience. They had my car for over a month and it was still not fixed. The ladies insurance decided that they would not continue to pay for the rental car since when they went to do the supplement on the car, the car had not been cut open which delayed them an additional 2 weeks. When I got my car back, it was all messed up. There were paint marks, it was not put back together correctly, the trunk was crooked, and pieces were missing. Also, a piece of my trunk was cracked in which they tried to say it was that way when I took it in, in which I had pictures to prove otherwise. I had nothing else to drive, so I was taking it back and forth to be worked on. Around this time, my car started experiencing issues that it NEVER had the whole 4 years I had it. My car was getting to the point that it wouldn't start, and numerous warning lights would come on spontaneously. It also started running hot and nothing was wanting to work on it from the lights, to it starting, to is dying. I took my car back to them and they stated that it was nothing on their end and they were not liable. I end up taking it to a friend who figured out that the "Body Control Module" was not hooked back up accordingly and it caused all those issues. During this process, I was told by the body shop that my car was getting old, and that Dodges do this after a certain point. Behind closed doors, it was also said that "I was a woman, and I didn't know anything!" Shortly after that I took my car out of town. It started raining and guess what? The rain was coming directly in my car. Took a video of that, got back in town, took it back a total of 5 times, still could not resolve the problem. Took it back a 6th time and the problem seemed fixed. Then a couple of weeks later, I could hear air coming in and the rain started coming in again. I took it back two more times, but this time I refused to take it back without it being fixed. They kept blaming the glass people not positioning the glass correctly. I dealt with Kenny most of the time. I can t say too much bad about Kenny as a person because he did atleast try to help fix the problem and he wasn t dealing directly with my car. They kept calling me up there telling me my car was ready. I would go up there and do a water test and it would still be leaking. This was a total of three times. Kenny did allow me to have one of their rentals during this process. Mind you, I was hit in February, and barely got everything somewhat resolved in JUNE! The shop does not do quality work and rushes through cars. I went through hell and back to get my car back and even then, I still had issues. Needless to say, I ended up getting rid of my car. Please just save yourself the trouble and go elsewhere. I hate to be so uncut and derogatory, but if I can save someone else a headache, then so be it.

  Jodie Sims
3 years ago
Larry and his staff did an excellent job on my vehicle. I have also used them in the past and have never experienced anything but good quality work. I highly recommend this shop.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Jalyn Smith
8 years ago
May 2015 my Subaru was struck from behind and the other driver asked if she could pay directly rather than file on her insurance. I got 4 local estimates, and because Classics was the lowest, I went back to reassure myself that they could indeed do a professional repair at that price. They even reminded me that I might need a rental car, which the other driver covered. Classics did a great job, for a reasonable price, in less than a week, and they treated me well. The lady who struck my vehicle also had her car repaired there.

  Steph Rich
7 months ago
They did a great job on my car on a short notice and really appreciate it thanks mr.sims and ken for been understanding

  Eric Pope
7 years ago
I recently hit a deer with my 2016 Chevy Silverado. I cannot say enough good things about this shop. They are some of the friendliest people I have ever met. When I brought them the estimate for repairs from the insurance company, I asked them if they could order the parts first, so the truck wouldn't have to be in the shop as long and to save money on a car rental. Not only did they do this, but they also painted the parts first. And since I was going to drive the truck before the parts came in, they offered to look at the truck and did a temporary fix of the bumper, so I could drive it safely in the mean time and they never asked for anything extra for the temporary fix. Kudos to Angel and his team and also to Katrina who works in the office. Thank You! BTW, I only had to have a rental for one day.

  Robert Fuentes
2 years ago
Not only did they do an awesome job on my car, it was ready before their initial estimate. They are professional and I had a great experience. Hands down best body shop in MidlandService: Body & TrimService: Body & Trim