Trophy Nissan Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  victor montejo
a week ago
Quoted 349 for routine service. Paid 459 because of disposal fee and taxes. That's not a small difference. You get 2 years oil changes with new purchase but that barely makes a dent in service prices.

  carlos aguilar
2 years ago
The scandalous behavior of Trophy Nissan is good reason that no single Nissan owner should frequent this business. They stole my money and did not take responsibility for the inferior quality work they did which has costed me over $1000 in out of pocket costs. An honorable business would have acknowledged their error and compensated me for their mistakes.� Here is what happened:Before I left for my summer vacation to South Carolina (road trip) I went to Trophy Nissan and got engine oil change, transmission oil change and 1 brand new tire (covered by insurance) for my Armada also paid for an alignment with a 1-year warranty. Once I reached South Carolina, I realized that the tires were wearing off like crazy. I called Trophy Nissan and they asked me to bring it over their shop, yeah right, I was in south Carolina. That meant that I had to buy 2 extra tires to return home. So when I got back, these 2 new tires were completely bald and I took it to Trophy Nissan. They hemmed and hawed and redid the alignment and made me pay for one of the tires again. After another 800 miles, the tires wore out again. I took it back and this time they really found the root of the problem during the alignment, they had to replace a Bolt link, Dice Eccentric and Eccentric Bolt/Washer which they had not done properly in the first instance. Now that the problem is fixed they are refusing to replace the 2 tires that were damaged by their (second) poor alignment workmanship.� Right now my car needs another 2 new tires to replace the ones that have been damaged.This is a company that everyone should stay away from. They do not honor their word or the quality of their service work.� The shockingly poor quality of their work is one thing.� Acknowledging their responsibility for costing me 4 new tires is unforgiveable.� Trophy Nissan and their Assistant Service Manager Slatinsky should be boycotted by every single Nissan owner. Such behavior should not be rewarded in fact it should be punished.� There are multiple honorable Nissan dealerships in town that you should frequent instead.

  Glenda Th
4 years ago
Danny in the service department is great! Friendly, knowledgeable and willing to help. We have dealt with him for years. He is the best Trophy has to offer.

  C. N Jackson
5 years ago
Randall shutter has the most respect and great service above and beyond. I brought my car in for an oil change and told me everything I needed to know and to be replaced on my 2014 Nissan Altima S thanks for going above and beyond. Thanks frm Courtney M.

  Lori Warren
2 years ago
Dan was incredibly helpful. I left feeling like he gave us the best service and didn't try to sell us the most expensive parts.

  Ada S
4 years ago
I came in after visiting Aamco Transmission in Dallas, my car transmission was winding up like a turbo after 60 mph.. Instead of being like Aamco (off of Inwood in dallas) about 3 bs codes they pulled out of their butt, Trophy Nissan Parts and Service was HONEST, and showed that the person I bought the car from just filled it up with too much fluid.. they also fixed my motor mount, exaust stays, and the rattling in my car was fixed.

  Amber Akins
9 months ago
The guys in the parts department do amazing! Answers all your questions

  Trevon Hampton
a year ago
The older black gentleman from the nissan parts department today showed great customer service he should be promoted I wish I could have thank him better

  Melanie Jones
2 years ago
I came in needing some tires for my car and was unsure what I needed. The gentleman that helped me was very knowledgeable and got me on my way in a timely manner.

  Lari Newman-Williams
4 years ago
Always feels like home. Service department makes you feel you're important. And you can't beat my service tech Jeff. He's awesome!

  Paul Wilkerson
2 years ago
After having the Cadillac for a year I decided to get new tires, the parts department provided great customer service!

  Leo Girtz
4 years ago
Visited service, not partsAsk for Michael Collins in service. He will take good care of your vehicle.

  Louann Mann
5 years ago
People were nice but there were some that needed a little attitude adjustment...the extended warranty is completely worthless costing customers large sums of money for repairs

  Helen Archer
4 years ago
Came in for service. It was fast and they washed and vacuumed which I wasn't expecting and no charge. It was great.

  Annette Robertson
4 years ago
Management takes care of business in a friendly kindly manner and understanding to customers. I give TROPHY NISSAN AUTO PARTS TEAM AAA+

  Janice Nelson
4 years ago
Robert was a great help. Nice, clean and very friendly staff.

  Orion Thomas
5 years ago
They said they couldn't help me kicked me out!!!

  chester moody
5 years ago
I nice place to get proper parts that is hard to find

  Ryan Mata
a year ago
Fast. Friendly. Very respectful

  Charlie Diaz
5 years ago
They Gave Us Good Service

  billy johnson
4 years ago
Did a good job on my car.

  Jesse Lee Franklin, Jr
5 years ago
Good service very friendly

  Ms. E
a year ago
No comments except it s Trophy.

  Joe Martinez
4 years ago
Good service and quick

  Maria Romero
3 years ago
Fast ,Friendly,Understanding

  Pilo Breceda
4 years ago
Ok

  Hector Alvarado
4 years ago
Is an ok dealership

  Acosta
2 years ago
Good service, thank you.Buen servicio, gracias.

  Rosaura Barbosa
4 years ago
Good customer service Buena atencion al cliente

  Josue Cruz
4 years ago
I found what I was looking for and the best serviceEncontr� lo que buscaba y el mejor servicio