Dwight & Don's Auto Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brian Sallee
2 weeks ago
After having an engine light come on, a thermostat gone out, and a quote from a competitor that seemed a bit on the high side, I was recommended to these guys. Not only did they correctly diagnose my problem over the phone, they found a way to repair my truck within 24 hours, and they beat the price quoted by their competition. I saved hundreds, yes hundreds on the repair. Their professionalism and honesty are beyond the compare. I highly recommend them for any car repair needs. These guys are the absolute best in the business!!!

  michael eckstein
4 months ago
Always get my vehicle taken care of here. They are trustworthy, fair, and honest people. I highly recommend Dwight & Don s for all of your cars service and repairs.

  Krystal Williams
4 months ago
I called to price an axel replacement. After Carl learned that I have my own part, he simply says- I'm not interested, Thank you. This shows that many shops charge ridiculous prices for parts that they get from the same vendor we use everyday. Shame. Happy Thanksgiving.

  Monica
7 months ago
First time bringing our vehicle here and they now have a customer for life. Nice, professional and didn't try to over sell us. They could have easily replaced something that I had been told by someone else was wrong with my car and but it ended up being something much simpler and at a reasonable price. Very Honest Guys!! Thanks Guys!!

  Lynda Thomas Bryan 26
6 months ago
What an amazing place.When Rockwall Toyota tried to sell me a spark plug job [very expensive ]these gentlemen asked why I was trying to purchase spark plugs.Long story less long.When they COULD'VE EASILY RIPPED ME OFF->THEY DID NOT.There is a reason this shop and staff are known for honesty.I appreciate a small town business and will keep referring people here!Thanks !

  Golden Honey
11 months ago
I ve been going here for 10 years to do my inspections and never had an issue . The older gentleman has ALWAYS been great . However , last time I went, I saw a different guy and although my car passed inspection, he failed it cause the headlight was cracked. This has never happened before so I didn t know that was grounds for a failed inspection. My lights work perfectly fine. And this is not one of those no pass no pay places. Again GREAT PLACE though!

  Christopher Spadeykins Mitchell
10 months ago
Family has gone here for decades and I will continue the tradition. Honest good work is all you can ask for from your mechanic, that's what they provide here.

  Dawn Fabbri
5 months ago
Great auto shop. We have used these guys for as long as I can remember. We will never go anywhere else

  Will vines
11 months ago
I had to get a new engine put in my truck... obviously, it takes time for engine to be ordered and delivered. But as soon as these guys got the engine, it was installed within days, and I couldn't be happier with the service. Cuz I did call damn near daily wanting updates, and without hesitation, they answered me... not bad for 3 weeks. And they definitely are great at their jobs. Thank you very much, guys, for the work yall done..

  Justin Culp
8 months ago
I was asked by one of the two gentleman if they could drop my car back off at the house on Monday leaving my car at their place of business all weekend. My roommate told the tow truck driver they sent to please put the car in the drive way and she stepped back inside the house because her children were inside. So the tow truck driver decided to leave it on the street instead of putting back on the 35 degree angle driveway we have. I tried to call back 2 times and didn t get an answer. This car was stolen and the thieves took my plates and blue sticker off the car,and I don t think the city is going to allow my car to sit there with a blown engine and no tags on it. Thanks for the speedy diagnosis but once you re done with a client, you re done no matter how the jobs ends.

  adolfo sandoval
a year ago
This guy's right here are very professionals and very loyal honest very good guys I will recommend them to you guys if u stay in the mesquite area thanks guys ..

  Nicole Benoist
11 months ago
Great place awesome work. Even when I had issues a few days later with the check engine light on. They told me to bring it back in at no charge fixed it and it's been excellent ever since. Their mechanic is great at what he does.

  Anthony Patrizio
4 months ago
Professional, knowledgeable. expedient and courteous service! Shining example of excellence in customer service.

  Melissa Lawrence (Mesquite Notary Gal)
8 months ago
I have tried several mechanic shops in Mesquite over the years. Dwight and Don's is the best. Save yourself the time of shopping around and go see Don and Carl. The staff is great too!

  THNDR BRD
a year ago
The reason why I am giving this store one star is because they tried to pull one over on me and I don t like auto care places that try to do such things. I like to have good trusting relationships w people who work on my car.I came in to get my brakes fixed and I asked them if I could buy my brakes in advance so that all they had to do was pretty much put them in the car and all I d have to pay for is labor.so I bought the brakes to the store and they called me a couple of days later and told me that the brakes that I bought were for the front of my car and my rear brakes were messed up so I told him OK I ll buy the right pair. They called me the next day telling me that they went ahead and installed their own brakes on my car and then they went ahead and charge me for that cost Yeah never going again.

  Nate Palacios
7 months ago
I paid 1k to have my coolant leak fixed and after two weeks it started leaking again dropped it off hoping my car would have some kind of priority since I did just have it fixed and the same problem is occurring but had to go pick it up after it not being moved from where I parked it for a day and a half would love to come back and have it fixed but don t if I can trust it can t afford another 1k for two weeks worth of my car workingService: General repairs & maintenance

  Piece Train
3 years ago
We started going here a number of years ago after the shop we had been using for years seemed to be having issues. I feel comfortable that they treat us fairly and are competent. I used to do more of my own repairs but have moved away from that and typically only do the simple maintenance myself now. That is not to say they cannot make a mistake. We had one time where the repair person forgot to close something (vague because I cannot recall the specifics but it caused the warning light to turn on without causing any damage). They said it was their fault and did not charge us when we took the vehicle back. Repair costs seem reasonable based on my experience with other shops and will likely be substantially less than a dealer for repairs. Their waiting room is small and old and has been closed during the pandemic. As a smaller shop they can get busy and there can be some delay in getting the work done. Nevertheless, this is our go-to shop.

  Turner III Billy Jack
2 years ago
These guys are true professionals. They did great and speedy work at fair price. I am from out of town and was stressing about getting home and it being a holiday weekend. Talked to Carl and he was able to get me im and back on the road in nothing flat. Thank you to him and the professional mechanic that work to make it so. I would recommend this shop 100% without hesitation.

  Nora Fleming
3 years ago
This place will be mine and my husbands go-to mechanic! So friendly, genuine, and helpful. We spoke to Carl multiple times and he was always so incredibly patient and kind. Especially since I was calling on behalf of my husband often, Carl never made me feel incompetent despite not always knowing certain issues (which I have encountered at other mechanic shops). Highly recommend!

  Dawn R
4 years ago
Dwight and Don's Auto Care is THE best place in Mesquite and the surrounding cities to take your vehicles for diagnosis and repair. My family and I have been going to Dwight and Don's for many years and we would never consider take our vehicles anywhere else. We never have to worry about being misdiagnosed, or being sold services or parts that we don't need. Also, it doesn't take an unnecessarily long time to get your vehicle back, most times we drop it off in the evening and pick it up the next afternoon. You can trust these guys, they have the knowledge and integrity to fix your vehicle right the first time and will always treat you honestly. We recommend them 110%. Their service is top-notch!

  thekatjon20
a year ago
Dwight and Don's has some of the best privately owned service and customer service when compared to other shops that I've dealt with in the Dallas / Fort Worth area. My mother started using D&D's back when I was 12 yo, and now that I'm 34, I have continued that tradition and take my pickup and Mini Cooper there for service and repair every time.I highly suggest Dwight and Don's for anyone new to the Mesquite area to try!!

  Josh Driver
a year ago
The folks who run this shop are very kind and professional. They fixed my car's wheel bearing for an affordable price and with a quick turn around time. Thank you!

  Kimber Fletcher
4 years ago
The guys down at Dwight and Don's have worked on our cars for over 15 years. The knowledgeable mechanics and technicians have consistently been friendly, fair, and timely with correctly diagnosing and fixing the issues that we have had with our cars - all the while keeping us informed and updated every step of the way. They even helped with getting a tow truck out to where my car was broken down after I hit a curb and busted the sidewall on both front and back drivers'side tires, two weeks ago.In short, if you're looking a fair, honest and reliable shop to which you can take your vehicle(s), I highly recommend Dwight and Don's in Mesquite. They'll do you right.

  Lynda Thomas Bryan
4 years ago
Wow. Excellent customer service. Don't stress over being sold products and services you don't need. They will beat the other guys prices. I called and shopped for services elsewhere and finally decided that this was the best place to get car repaired. Thanks guys for making me feel confident in getting my car fixed here. Ps) They beat the other guys price by $200.00!

  Alana Harper
2 years ago
Carl and the gentleman who worked on my car were great but there was another male who literally stared at me like I had the virus, didn't greet me.He literally caught eyes and I locked right with him and he eventually turned his head when I didn't change my stance. Don't know if I will spend my hard earned money here again but they did do my inspection quickly and accurately. Thanks to Carl and the young man who did my inspection for making me feel welcomed.

  randall cushing
3 years ago
So far, I am satisfied with the work that was done. Work was completed quickly and no issues. I prefer to use Dwight and Don's because of their work and the fact that they have been a local Mesquite business for as long as I can remember.

  LUIS JESUS LOPES LOPES
a year ago
Excellent customer service. No matter what is wrong with your vehicle, the mechanic will always provide a lasting solution to it. Above all he's a honest person to deal with.

  Linda Powell
6 months ago
They couldn't find the problem with my car.The next day it stalled again another toe to another shop and they fixed it.Service: Auto engine diagnosticService: Auto engine diagnostic

  Prescott Pensado
2 years ago
Both Don and Dwight are always present. Outstanding customer service, very knowledgeable staff and at prices you can still afford to visit Chick fila afterwards. If your looking for honestly and integrity, look no further. My Volvo likes them too.

  Perisha Shah
5 years ago
Had a positive experience. I am traveling through the country and my van broke down last night. I was worried about finding a reliable mechanic in a town I'd never been before. I called around 9 to see if there would be a long wait to get my car looked at. They assured me that they could look at my car in the afternoon. They let me know exactly what was going on with my car around 1 or 2 p.m. and fixed the problem by 6 pm. I am very grateful that they were able to accommodate me and fix my problem today as I live in my van and would have had to spend more money to get a hotel room if it took longer. Thank you so much!