O'Reilly Auto Parts
4.4 (128)
25 N Texas Ave, Mercedes, TX 78570
(956) 514-1905
locations.oreillyauto.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Bb P
2 weeks ago
They're rude. No welcoming the customer. They basically leave you standing there til they feel like asking what you need. Go to Auto zone or anywhere else. They'd likely treat you better there.
nelda ortega
a year ago
Amazing customer service that I got by a guy named Mario he was so helpful and very knowledgeable in what I needed we need more ppl like this young man great job store 591 Mercedes Texas and great choice in hiring ppl whom are very knowledgeable and care about customer service and help the ppl great job Mario
louie000007
2 years ago
Talked to Omar, bought some windshield wipers and asked if they were an easy install and he said yes. After a few minutes having a hard time outside went in to return them. I asked if he didn't know how to put them if that's why he didn't offer to help, and he responded "Well, you didn't ask". The day was slow, I was parked in front and if I have to teach this fool about offering a helping hand (which others auto parts stores have done without me having to ask), he shouldn't be in the front selling parts, maybe he is a good fit for a janitor.
rachel lozano
a year ago
I went by yesterday for sum breaks n price was great customer service. El Gato @ Mercedes and rr were clean compare to other stores..i like going to o'reilly
Elias Torres
9 months ago
Great customer service very knowledgeable great team of employees
Ismael Sanchez
3 years ago
They were under staffed,or rush hour.Did there best to help.It cost to have good people equals to great customer service
Timothy Cody
a year ago
They have a lot of good parts at good prices but half the employees seem they don t know how to work the computer or where things are located.
Dionicio Casas
4 years ago
Check engine light came on. Joe was very helpful explaining what was the cause and what to do to fix it. Did not have the part I needed but got it from another store. Nice.
Jesse
a month ago
Best auto parts
Carlos De Luna
11 months ago
Always find what I need at compostable prices
Joliza Marquez
5 years ago
Employee's are always polite and ready to help a client around in anyway possible.
Oliver Diaz
6 years ago
Good service. Helpful when you need advice and help with any issues u have.
khold heaart
2 years ago
They need more employees to run the store. I called for 5 minutes straight and no response. So I went to the store and not any better.
Silvia McMurrey
9 months ago
Good customer care service
gummy bear
a year ago
I like being greeted by friendly employees here.
Dora Del Toro
5 years ago
Purchased a windshield wiper for the rear window. An employee always installs it for me. That's why I keep going back.
David Rich
3 years ago
Came here to get some parts for my SUV. Everyone was very nice and very helpful
Pete Mireles
3 years ago
I wouldn't recommend bad service. Staff just ignore costumers.
Apolinar Ramirez
2 years ago
Good mix of experienced team members. good service
Charles Mayfield
4 years ago
Jesse and Amy. Had a very pleasant and professional experience there today.
Lupe Garcia
2 years ago
Well it's a good place it has stuff for your cars
Mr H
5 years ago
Better than most auto parts...asked for a rare part, they had it!
Agustin Garcia
2 years ago
Good customer service. Good parts.
Mike Curlott
a year ago
Always great service
Chris Teed
4 years ago
Very nice staff knowledgeable friendly
Mario Llanas Zuniga
4 years ago
Best prices in town. And friendly STAFF
eugenia Campos
4 years ago
Awesome place very helpful thank you Amanda
Daniel Vega
4 years ago
Jon very helpful excellent service
Michael Balboa
4 years ago
Best o'Reilly's on the RGV great help
Abundio Bernal
a year ago
Waste of time Head to Auto Zone