AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Patty Morales
3 months ago
Kudos to Mario for being so helpful. Went in to buy a new battery and even offered to install the new battery. He was very nice and sweet. I will definitely go back whenever I need something for my car and will ask for Mario's help! Thanks Mario.

  Alexander Bejarano
3 weeks ago
Good place to buy parts, staff is friendly and do a good job remembering you after a while of going in a few times.

  Gaddi Rodriguez
4 months ago
Great service at AutoZone! The manager was really helpful with my headlamp purchase. Very satisfied with their customer care.

  Rob Gnzz
4 months ago
I only went in to buy armor-all. But needed to use restroom. Friendly staff pointed me to them in the back. Auto Zone always hires Friendly people. Ill be back for sure.

  Five Nights at Freddy's Fraddy
10 months ago
In and out service very courteous and friendly

  Vincent Britton
5 months ago
They were a great help with our battery...

  Allison Saldivar
7 months ago
9-10-2023Miguel at this autozone was patient with me and helped me understand everything I needed to know. He talked me through what my car needed and didn t need so it could be serviced in a way Autozone s facility couldn t.

  Noe Ponce
a year ago
I was there today and my suv messed up in the parking lot. John was very helpful and tried in every way possible to help me get my car going. He even went as far as bringing his personal vehicle to Jumpstart my suv. He showed great concern for me and my family. He cleaned my battery terminal post. I was truly impressed at his customer service. It's not something you see everyday anymore.

  adina Flores
a year ago
I went in to buy a new tail light for my car, but mentioned that I had no idea how to install it. Victor, the store manager, was kind enough to come out to the parking lot and replace it for me. I am so grateful and relieved because it's one less thing I have to worry about.Thank you, Mercedes Auto Zone!!

  margaret saenz
a year ago
Rolando Mata is the technician who assisted. His age did not stop him from helping and walking back n forth to get the products i need for my car. Great job n excellent service

  Carlos Alejo
7 months ago
John basaldua manager has always gone above and beyond when assisting customers

  Lisa Perez
8 months ago
Manager Jose is really helpful. Always my go to when I need anything done to my car.

  Pedro Garza
a year ago
Had a bad experience this weekend. I went to buy a battery on my commercial account. The parts guy Rolando didn't want to sell me the battery under my account because he didn't know who I was. Since the commercial department is not open on Saturday. He said my account was not on their system. I told him I'm here every day buying parts on my account. He told me that he is not crazy and he doesn't know me. I said maybe I should go to O'Reilly and he told me to go in a bad tone of voice. I said wow what a way to treat a customer that buys every day. I'm happy that there's other auto parts stores in town.

  Gia Granados (Georgia)
6 months ago
Got what I needed with the help of a friendly salesman

  Joseph Campbell
9 months ago
Crystal was very helpful the customer service was Excellent

  Letty Mendoza
2 years ago
The guy that attendant us he did a very good job but there was this older man wearing a red shirt he didn't help us at all very rude .

  Ruby Longoria
a year ago
Absolutely the best customer service in the valley and it doesn t hurt that the store manager is easy on the eyes !

  Jeff Charles Riviera
2 years ago
AUTOZONE MERCEDES, TEXAS AND WESLACO TEXAS LOCATIONS HAVE PROFESSIONAL STAFF THAT KNOWS THE AUTOMOTIVE INDUSTRY.THEY ALSO HAVE THE INVENTORY YOU NEED ON HAND WHEN YOU NEED IT.AND THE FREE DIAGNOSTIC TESTING UNIT YOU CAN PUT ON YOUR VEHICLE TO DIAGNOSE EXACTLY WHAT YOU NEED.IT'S LIKE HAVING YOUR OWN PERSONAL MECHANICS SHOP AND WAREHOUSE FILLED WITH ALL YOUR AUTOMOTIVE NEEDS.DON'T FORGET TO GET YOUR LOCKING GAS CAPS. YES AUTOZONE HAS THOSE ALSO. BETTER TO HAVE AND NOT NEED THAN TO NEED AND LOOSE GAS.GOD BLESS OUR AUTOZONE FAMILY

  Rico Valdez
4 years ago
One thing I am not crazy about is a store manager sending me to a sister store to pick up a part .. me being the nice guy, went to the Mercedes Texas store where i was treated great... So.. that was worth the trip... 5 stars for the Mercedes Auto Zone team...

  Christina Hernandez
3 years ago
If u compare autozone to O'Reilly tjeu rock in comparison. Their awesome rewards system..gain points that turn into dollars in your pocket. You in turn can use those dollars towards your next purchase..i recommend the Mercedes and la feria locations. Great management and customer service.

  Iraselma Ortiz
2 years ago
Employee went out of his way to be prompted and followed us to give us the parts we had forgotten on the countertop. Thank you for the service.

  Hector Huerta
a year ago
Overall just really bad customer service they need to really work on that

  David Vasquez
4 years ago
So I was at the #mercedesautozone. The lady their would rather joke around with her 2 buddies there rather than tend 2-4 customers waiting for her to finish her conversation. Mind you she would just stair at the customers waiting then continue her chisme. So in a loud voice I said, " the hell with this I'm going #ORileys". She staired at me and while I was walking out she was like "sir" "sir". I replied, no its ok finish your conversation". I was in and out at Oriley's in less then 5 minutes. So goodbye autozone. #customerservice is key.

  stay salty
2 years ago
Always great customer service never fails I'm always welcome as family to them thank u Autozone

  Ruben Munoz
2 years ago
Great F. Garcia is very knowledgeable of many automobiles in the marketplace helped get the right part for the vehicle Autozone must train personnel be like this person

  Carlos Savedra
2 years ago
You're helpful and they got the part training thanks guys good job

  Daniel Vega
4 years ago
Kevin R gave us great service thank u I'll be back

  John Phelps
3 years ago
Service here is excellent short wait time and had what I needed in stock

  rubi alvarado
3 years ago
Great service Rolando help me with the items I needed. I will would give 10 stars.

  Frankie Rivers
2 years ago
The warranty are all lies you go back and it doesn t come up in the system there computer system is from 1990 they have to go through each item you have warranty on and most of the time they mysteriously disappear save yourself the headache go to o Reilly s it saddens me iam no longer an autozone guy