Fifth Gear Automotive Service & Repair for Audi, BMW, Jaguar, Land Rover, Mercedes, MINI, Porsche, & VW in McKinney

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Frank Hedrick
3 weeks ago
These guys are awesome. Can t say enough positive about the work, the advice and recommendations. I have a 1995 VW Eurovan which is difficult to work on if you can even find someone who knows how. They did an outstanding job and had me fixed in a short amount of time. Highly recommend. Will use again for sure.

  George Nanakos
2 weeks ago
Not bad. Very good people. I wish they would have broken down my quote. No labor costs was on the invoice. Starter was about 400 hundred dollars and 750 was labor to install. Seems quite high. But I m happy with the work. He also mentioned that I was low in brake fluid and coolant fluid. With that kind of money that I paid, I wish they could ve just topped it off as complementary towards me it was only a couple of dollars to add the fluid. But overall, very professional company I would use them again I just had those two little issues that kind of got me a little bit upset, but other than that they were very good people very nice. Would use them, and would recommend them

  Karl Panyko
6 days ago
These folks are great!!! Took it in for a coolant leak on one of our work vans (Samms Heating and Air Conditioning). It ended up being a bad water pump. When it came time to pick it up, they said they weren't satisfied with the repair and that it was leaking. They kept the vehicle until it was repaired to their satisfaction. They dropped it off at our office when it was done. The next day I noticed that it was still leaking. They offered to tow it back in. They replaced the thermostat housing(twice) and the second time they did it under their warranty. AND dropped it back off to us. Can't say how great it is to have a mechanic stand behind their work. The truck is back on the road so we can serve our customers. Thanks, 5th Gear!!

  Morgan Davidson
a month ago
I will highly recommend 5th Gear Automotive to anyone I know. Excellent customer service, great pricing and great work! Chris and his staff went above and beyond to make sure I was taken care of. They deserve more than 5 stars!

  Kate Witt
4 weeks ago
Best experience ever had with a mechanic! Had my car dropped off at 8 Monday and it was ready for me by Tuesday afternoon. The communication was the best I ve experienced. Plus my car was clean when I picked her up!

  Roland Monteros
2 months ago
They are pricey,but better than the dealers. They know what they are doing.They will fix your car.They seem honest and straightforward and knowledgeable,unlike the dealers. I have dealt with several Mercedes dealers,and none of them seem to consider respect for consumers to be a priority.To sum up I feel that these technicians are superior to those you will find at any DFW Mercedes dealership.

  Chris Underhill
a month ago
We had a great experience with Fifth Gear Automotive. They tracked down and repaired a frustrating issue with my daughter s Mini in a timely, informative and friendly manner. Highly recommended.

  Aaron Jay
a month ago
Had a great first visit. Thorough and detailed analysis of vehicle. Good conversation with the office personnel. Work was done on time and overall good feeling about the place!

  Chase green
4 weeks ago
We definitely appreciate the work! We also appreciate the constant communication and different updates and such. One of the best places I ve been to. They re honest, smart, and straightforward. I d recommend to anybody.

  Kaysia Underhill
a month ago
Can t recommend Fifth Gear enough. They came to the rescue when my daughter s Mini left her stranded. Great service at a great price!

  JOEY ENCARNACION
a month ago
Took Average Time For Parts To Come Buy, Their Diagnostic Was Perfect To Solve The Problem.Definitely Will Recommend Their Services. Thanks A Lot Fifth Gear Auto, & The Service Coordinator Mr Dennis Daley.

  Johnson Kuruvilla
3 weeks ago
Once again folks, excellent services and great work by Matt, Dennis, Chris and the entire team at Fifth Gear Mckinney Branch. Highly recommend for any automobile needs especially European auto. Thank you guys !

  Avery Glaze
2 months ago
I had my car in for service at the Mckinney location. Dennis was knowledgeable and helpful. Chris was the tech who serviced my car and did a great job. I will be recommending Fifth Gear Automotive to friends and family.

  Jennie Viswanath
5 months ago
By far the best vehicle service experience I ve had. Thorough explanation of issues with my car, courteous staff and honest workmanship all around. Will definitely be back upon future needs and would highly recommend them to my family and friends.

  Marisol Saenz
2 months ago
Awesome people working there! They were so patient with me and finished the job despite my Tesla card not functioning correctly. Will be going back to them for future car needs. Thanks guys!

  Vorrice Smith
2 months ago
I took my time and drove my car awhile to experience the repair quality - I ve been very pleased and impressed 5th Gear , Chris , Matt did a great job on my Audi manual transmission and clutch - will definitely use them going forward for any needed assistance

  Hilda Call
4 months ago
5th Gear Automotive was fantastic! They gave a thorough diagnostics on my car and they were very accommodating. The stuff are vey helpful and knowledgeable. I would recommend Fifth Gear to my family and friends. Thank you Fifth Gear Auto.

  Raul Sanchez
2 weeks ago
I truly love their text communication and the ability to approve or deny work through their web application page. It made it easy to review their findings and get the work scheduled

  Rosalind Oldfield
4 months ago
Couldn't have asked for a better experience!Arranged rides after drop-off and for pickup. Thorough explanation of problems and work needed/suggested - photos provided.Friendly, knowledgeable staff.I'll definitely be returning here for any future service needed for my Mini Cooper S.Thanks guys!

  erik olsson
3 months ago
Will absolutely be using this shop again. I'm getting a new (used) car and a trip there to get it checked out. They have very fair pricing for towing/diagnostics.

  C Bess
4 months ago
Great initial experience with them all. They went above and beyond for me. I will definitely return back when I need a vehicle serviced. I do wish they had maintenance plans or subscriptions though :) Soli Deo gloria

  Judy Weinstein
2 days ago
Very kind and informative staff! The service fast. Clean and comfortable waiting room.

  Becky Westerdahl
6 months ago
Fifth Gear Automotive realigned my car for me, because I had gotten 2 new tires. They gave me a complete report on what was done. I waited in the waiting room while they did the work. The office and waiting room were very clean and comfortable.

  Adam Towne
5 months ago
Brought my car in for a diagnosis. Received full report with pictures. (which was awesome) Was given lots of good information by Chris. Fairly priced and will definitely use them again.

  Patrick Bricker
a month ago
Great place. Super knowledgeable, patient and thiughtful. They have earned my trust.Services: Air & cabin filter replacement, Exhaust, Steering & suspension repair, Auto exhaust system repair, Vehicle Inspection, Wiper blade installationServices: Air & cabin filter replacement, Exhaust, Steering & suspension repair, Auto exhaust system repair, Vehicle Inspection, Wiper blade installation

  Brandon Knox
a month ago
First place i ve been to where they explain in detail what is wrong and give you pictures and information. They also explained how to go about fixing certain things on my truck. They exceeded my expectations

  Jessica M
8 months ago
Very happy with our front and back brake service for our Land Rover. Called several places to compare pricing and they had similar pricing to another place but better reviews. They also have a place for your to wait if you were to wait for your car to be finished vs dropping it off. I also like that they take photos of the car showing the work up front before you agree to it. Another place I called I felt like I was getting front and back brakes regardless of if I needed them. Seeing the photos and measurements told me I needed them which I appreciated the honesty. Thank you!Service: Brakes

  Anna Fritzel
3 weeks ago
Incredibly detailed in the scope of work. Did an amazing job working on my old 1994 BMW. And came in under budget.

  Michael Galindo
5 months ago
Fifth Gear has done great work and provided fantastic communication during the process! If I ever have future car trouble, they will be my first call.

  Tierra Gustafson
2 months ago
Chris is amazing! I trust this whole shop completely! They do amazing work!