CUPRA AUTO CARE
4.6 (23)
800 N Central Expy N, McKinney, TX 75070
(469) 936-7999
wellsautogroup.com
Claimed
Service options
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Autavious Roberts
4 months ago
My Camaro reduced power on highway two days before thanksgiving. I had it towed to Cupra and these guys took care of me. The staff was friendly directed me to the Service center. Big shout out to Erik he A-1 customer service he listen to my concerns and ensured that they will get me taken care of. Erik sent me courtesy text with updates throughout the process. I was worried about not having a vehicle during the holiday but these guys fixed my car had it washed and ready to go on thanksgiving eve. I give a 5 star rating and recommend this service center hassle free just a great experience.
Paul A.
a year ago
Fast and honest service. Had an appt for an oil change on one of my cars and a check engine light that intermittently came on. The tech was able to do both within an hour and found that my gas cap seal was loose and was only a $10 fix.Services: Auto engine diagnostic, Oil changeServices: Auto engine diagnostic, Oil change
Tanner Beuret
a year ago
DO NOT BUY FROM HERE.DO NOT DO ANY SERVICE OR REPAIRS HERE.DO NOT TRUST DALE OR NADA.I bought a car from here 2-3 weeks ago. I drive off the lot and SAMEDAY a headlight goes out. I demand they fix it, so they take TWO WEEKS to fix a headlight bulb.They INSTALL THE WRONG BULB, instead of a high/low bulb, they put in a low bulb, didn t put my bumper back on correctly, missing every other retaining clip, rubber seals not put back on, screws missing.I demand again that they fix the bulb/bumper. THEY DON T RESPOND TO CALLS OR TEXTS.2 DAYS LATER the service engine light comes on!I take it to a Cadillac repair shop and my engine is going to NEED MAJOR WORK.I THINK THEY KNEW OF THESE MAJOR PROBLEMS BEFORE SELLING IT TO ME AND CLEARED THE ALARM CODES OUT.
Jhonny Appleseed
a year ago
Really nice environment, was pretty fast. Haven't met too many honest auto shops, but this definitely was one. Amazing service, fast , honest. Did an amazing job helping us and we are now permant customers. Employees were so happy and helpful couldn't ask for better service.Service: Oil changeService: Oil change
Taya Seloria
a year ago
~*~DO NOT SHOP HERE!!!!!~*~ I went in on 7/11/22 because I had a groupon for an oil change and it took 1 hour 30 min. The time that it took to get it changed didn't bother me because i know these things take time. What i am upset about is they tried to scam me. They told me that I had a major leak in the tubing of the power steering and it was going to be $1600 to replace it. That it would be a good idea to get it fixed sooner rather then later. I had a family friend that works on cars look at it and they said they were lying because there is no leak or crack. I have a white car and I didn't notice this till my dad pointed this out when I went to visit later on in the day. They left smudgy, greasy handprints on the passenger side of my car. I also just noticed today that my credit card was missing from my wallet and was alerted by Wells Fargo today about fraudulent charges to my card. The last place i used my card was here. Don't know if it was an employee or someone else that picked up my card in the employee only area (they let me sit on a couch inside with the a/c because it was hot outside). Because I was a girl with not much knowledge of cars they tried to use my lack of knowledge on cars to try to get money from me. I WILL NEVER BRING MY CAR HERE AGAIN AND WILL TELL FRIENDS/FAMILY NOT TO GO HERE AS WELL.Services: Air & cabin filter replacement, Oil change
Goldie Locks
a year ago
Went for an oil change and left with valuable information. The gentlemen took care of my vehicle & gave advice regarding my vehicle after a 10 point check.
SHANISE BATCHELOR
2 years ago
Found this auto care shop in my area, stopped in to get a few things things looked at. Environment was pretty welcoming and clean. Prices were pretty reasonable for the work I needed done :) Thanks for your helpServices: Air & cabin filter replacement, Auto engine diagnostic, BatteryServices: Air & cabin filter replacement, Auto engine diagnostic, Battery
Fresh Water
a year ago
Kahari was very helpful and his customer service was on point he is the reason we came back for a second time I hope we get him every time he definitely needs a raise or a promotion.
Carrien Echols
2 years ago
I loved the experience everyone was so friendly and they got me to the interest rate that I wanted and the monthly payment these guys have my business if I buy another vehicle
First Lady09
a year ago
They got me in and out. It was no headache of them trying to tell me about everything that needed to get fixed with my car. I will certainly be back.
Imad Kato
a year ago
I took my camry and Ford explorer to this shop for service. Excellent customer service at a reasonable cost.
Steve Suiter
a year ago
I had a great expeience getting my oil changed here. I will definately be back!
Khang Vu
a year ago
The oil change went very smoothly! In and out within half an hour.
Nader Awwad
a year ago
Outstanding service, in and out in no time, people there are very friendly and honest, highly recommended.Services: Brakes, Air conditioning, Oil changeServices: Brakes, Air conditioning, Oil change
Silvia de Le�n
a year ago
Super professional staff, great services and prices, I highly recommend this place!Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
dth2607
a year ago
Great service! Friendly staff. Highly recommended!
AHMAD ABU IRSHED
a year ago
GREAT WORK AND NO WAIT AND VERY FRIENDLEY PEOPLE THERE , HIGHLY RECOMMANDED
Mayar Mughrabi
2 years ago
Great work and the wait is not long HIGHLY RECOMMENDED
Abd Algani
a year ago
the are so fast for oil change
Sally Abujaber
a year ago
Great experience!!