Integrity AutoWorks

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jorge Tovar
4 months ago
Steve and David really helped us out when our car needed a transmission. They quoted us a fair price and fixed our Subaru in less than a week. All-Wheel drive is not easy to work on, but they fixed it right. Really awesome service and very polite and nice to work with. I would highly recommend Integrity AutoWorks!

  Pablo Arango
2 months ago
This is a great shop with a great set up owned and ran by Steve. It was highly recommended to me and I ve had nothing but good experiences taking my 66 Ford F100 there. Greatly appreciate all the help and the great service Steve and David!

  Laydine McNiel
2 months ago
This was the 2nd time I took my car there both times I asked to have it hooked to the machine to get any and all diagnostics. idk if it was cause of other reasons, but my car didn t get fixed properly neither time. Today paid $840 just to get my car. For starters my battery was completely dead and they knew had to wait for them to jump it off! My screen in my car wouldn t turn on and them telling me to just drive off. I drove 2 miles down the street just for it to do the same exact thing and turn off on me in the middle of the road. David found the problem just by looking under the hood. If my car would have been hooked up like I asked on the drop off day they would have known my timing chain was not working properly and broke for that mattter. They fixed what I said was wrong but didn t check for other codes like I asked. Then for them to just leave me sitting there with no solution pissed men off even more. I would never take my cars there again. I just know machanic shops always hook your up and tell you what s reading off of the diagnostics and I feel like they didn t do that or they would have caught the timing chain problem when I dropped it off.

  John Loflin
5 years ago
Excellent service, honest and reasonable, these guys will get you on the road. I trusted them with our classic cars. Great place to send your college kids if your not local. Thank you Rick and Robert.

  Tahitian flower
6 months ago
Jesse answered all of our questions, gave us a fair price and did the work in a timely manner. We think we found our new trusted mechanic shop.

  GEORGE EHGOTZ
4 days ago
Great honest folks. Great service

  Madison Tippie
a year ago
The best shop I ve been to in my area. I called with what my car was diagnosed with at O Reillys they walked me through that and what that was going to cost to get me ready and the time frames the fabulous receptionist was absolutely wonderful and accommodating and said just come up here and let s figure out what s going on. They got me in an out and found out what the problem is quick and fast. The name integrity says all it needs to say because that s exactly how I was handled and the people working there were full of integrity. It was fabulous to walk away knowing that I wasn t scammed or talked into anything and that it was plain Jane and I can t say enough how fabulous the experience was at the shop.

  MELISSA BAKER
a year ago
After trying to get my A/C charged in Waco, I ran into outrageous charges and waiting times. I stopped in McGregor to try one last time and the people at Integrity took care of me quickly, nicely, and at an incredibly reasonable price! I am grateful to have found them and will return to them in the future. Thanks guys!!

  Eric Vlam
a year ago
I asked for a check up and had a few items. They did their due diligence and noted I needed specific items to make the repair correct. They did exactly as I asked and I would always send my repairs to them. This is the second time we have used Integrity and are very happy.Service: Auto maintenanceService: Auto maintenance

  Julius Thomas
2 years ago
Wouldn't recommend this janky shop to anyone . From Steve the owner to all his employees especially the one who needs to carry a gun to work just to work on cars needs to take customer service lessons. Oh definitely they will take your car cause all they see is a way to pay there pokets. If you take your car here plan on bringing it back not for a follow up. but to say my car isn't fixed thanks for telling me not to come back Steve you did me a huge favor.Service: General repairs & maintenance

  Johnna Nichols
3 months ago
Great work, very kind and helpful employeed

  Derek L. Smith
2 years ago
I appreciate their locality and convenient drop-off-pick-up times. They also didn't perform work that was not prudent for my daughter's vehicle. The only detraction is the mess in my wife's Jeep after the work was performed in a timely manner.

  Lee Henderson
a year ago
First would to Recommend this Auto Shop to all who live in the Temple, Waco and McGregor. Area. Plus any Travelers From Different States. Traveling from Dallas Area stopped to Get Gas at near by Store. Car develop battery issue. Walked over to Integrity for assistance. He walked over fixed battery issue . Jumped start . Problem and was to attend a Family Funeral. Service: Battery

  Chris
2 years ago
Paid for rear end coil springs and shocks 15- months ago. 2 different manufactures.Paid for heavy duty rear coil springs - light weight was installed. 1 week after installing Monroe shocks. 1 failed.They removed and replaced. Little over a year with hardly any miles coil springs failed. When asked about a lifetime warranty on parts. Coil work was never typed into to work report. ( probly because they were sold as heavy weight but installed as light weight.) As a family member looking out for family members that are on disability it was highly disturbing to ask about the integrity of the parts , labor & name of shop and just got excuses but no results moving forward.. I understand about a 1 year labor warranty but we were under a pandemic and still are so there should been some wiggle room or at least a discount for having to do this job over.The front desk girl Christina took everything personal when asked about the history of work performed. Instead of allowing me to speak to the owner she just kept me on the phone repeating herself that she hasn't been there long and she can't find the invoice.She also was very rude and looked like she wanted to fight...?no people skills at all.She insisted she handle the matter, but in reality did not know how..Our family only wanted an honest mechanic that we could trust and be a pleasant experience. Instead we all chipped in and spent close to $500. & within less than 2 years on a 20 year old car that never needed that work done before - it is very dissapointing to now in the contnuation of a pandemic to have to start the process all over with no assistance from this shop.The invoice was found by owner eventually ( big secrete) but no evidence ever about the springs. Unless I want to spend $75. diagnosis fee to see what the problem which we already know..This place didn't live up to its name .Nice guy though Steve..

  Bryan Pearson
3 years ago
Everytime I have issues with my truck and I don't have time to work on it I bring it here. In the past its been Steve, but lately it's been Gary. With either one I have always gotten my vehicle back with the issues resolved in a reasonable amount of time for a great price.If I don't end up working on it myself, these are the only people I trust to work on it.

  ABuncha Goobers
2 years ago
We've brought several of our vehicles here over the years for a variety of work, and have always happy with the service. They are professional, honest, and timely.

  Aaron Joss
3 years ago
Integrity AutoWorks really helped us when we were in a bind. Our 2013 Hyundai Tucson engine was completely destroyed while on a road trip and we got towed to Integrity. They quickly helped us and gathered multiple quotes to replace the engine. Although we didn t end up using them, I would recommend to everybody in the Mcgregor area. Very helpful and even allowed us to keep the car in the parking lot while we thought through our decision.

  Verna Kincannon
2 years ago
I've had such wonderful service from Integrity. Even today they were so busy but took time out and fixed an old ladies car. Excellent company!Services: Brakes, Battery, Oil changeServices: Brakes, Battery, Oil change

  Jon
a year ago
I suspected my other mechanics were taking me for a ride so I tried Integrity Autoworks. They gave my truck a clean bill of health instead of inventing issues to overcharge me like so many others.

  Ben Brines
4 years ago
Terrible service. They wanted way to much to do a simple coil, plug, and ignition wire replacement. I did the work myself, and their diagnosis was wrong. They rushed through the diagnosis and refused to look at it without me paying more for another diagnosis. Cannot recommend.

  David Clark
7 years ago
Steve took really good care of me..... He was very knowledgeable and wasn't looking to get rich off of me in one visit. He has earned my business for life. The rest of the staff there was great too. Thanks guys!

  Cassandra Norton
7 months ago
Repeat customer. Thanks for the great service and fair pricing!

  Russell Radden
4 years ago
Honest, hard workers. Had them check my speedometer and got info straight forward and quick. Wish I had some spare cash to buy their mechanics an AC shop....Gawd!.....it was hot there.

  Sadie Sue
11 months ago
This shop is very professional and performed work in a timely manner for a reasonable price.

  Toni Ables
3 years ago
Outstanding customer service. The expertise is as impressive as the timeliness of the repair! Will definitely return here!!Service: TransmissionService: Transmission

  Ashley Aderholt
a year ago
They all were great and took good care of me!

  Tina Leonard
2 years ago
Real polite people very helpful I had a very low tire one day and had no money and they put air in my tire thanks

  Dennis Browning
8 months ago
Very courteous staff, fast and dependable service.Services: Transmission, General repairs & maintenanceServices: Transmission, General repairs & maintenance

  Felicia Hooks
3 years ago
Honest, fast service. Very pleased with the work we had done on our trucks and car.

  Kevin Williams
5 years ago
They were able to get me in and out in less than an hour. Did a great job getting me back on the road fast.