Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mary Lou Gomez
a month ago
Just got my wheels and Marcos was such a good help the process was fast and easy, highly recommend that you all come by and shop with him.
Abigail Vallejo
2 months ago
Extremely horrible experience! The "assistant manager" Ana was unprofessional and rude. I have had nothing but problems since coming here. They have the restrooms "out of order" but I always see them going in and out of them so I guess they put it so customers don't use them? Everything is horrible and when you try to ask questions about your payments they give you the run around, honestly glad I'm done with them. I don't recommend their business to anyone, stay away!!
Amy Moore
2 months ago
Really Great service they really helped me out, Marcos turned a bad situation into something great. I couldn't have been more greatful for all the help on getting me back on the road, will most definitely recommend this location to all my friends and family... Thank you so much for being so understanding and helpful y'all really made my day
LittleFire2500
2 months ago
I am just a reference for a friend and Ana has called me to the point of harassment found out she was doing the same thing to his dad. I let her know he had an emergency and she said we don t care about emergencies. we are going to pick up for one she shouldn t be giving out any information about his account to me or anyone else. I let her know he would be paying on Thursday the past and current week since he was at work and she was giving me attitude and yelling at me on the phone then hung up on me after I told her I was calling corporate. she should be fired that is horrible customer service. Save yourself go with RNR down the street.
Armando Gamez
a week ago
Ana take care of us She Has the Best Customer Service she help me to find the best tire for my SUV
GeminiPlayz
3 months ago
Great customer service, very welcoming and very friendly employees. I will most definitely be recommending rent a wheel on McAllen to all of my friends and family looking for new wheels and tires. Everything was explained to me in detail so I wasn t confused about anything whatsoever.
Bianca Alfaro
3 months ago
Amazing service. Very fast and reliable customer service. They ll all very sweet and understanding people will definitely do business with them in the future
Omar Castillo
2 weeks ago
Anna was a great person and got me to buy all 4 tieres when I was just going for 1. Thank you so much Anna for all your help.
Lorisa Galindo
5 months ago
Just started my leasing agreement with this business and so far easy and great prices and employees are willing to make the contract fit my pay schedule, hoping my experience will be better then some of the reviews I ve read on here
insanejoel761103
2 months ago
Manager is incompetent and extremely rude. They never have a technician and I have yet to receive my battery for the inconvenience on their end. I do not recommend them ever! Zero stars if I could
Ivan Flores
5 months ago
Ana Maria was such a help on getting new wheels for my truck. Great prices and fast service.
ISAIAS VIDAL
3 months ago
I just recently went to Rent a Wheel in McAllen. They treated me very well and helped me every step of the way. Top notch service.
Liliana Escobedo
4 weeks ago
Awsome service always giving the best advice to the best tires and Rims my car needed
Maria Montemayor
3 months ago
They put a nail in my tire. And coerced me into a situation where I needed to buy a new wheel. It was places strategical at the edge, and the nail was not stepped on at all. In fact, I had just checked my wheels. Always check your wheels before you let anyone touch them.
Patty Flores
3 months ago
BAD SERVICE BY THE MANGER ANA SHES THE WROST OF WROST I got there at 5:30 and told me she wasn t able to put the tires on my vehicle cuz she didn t want to stay late for me she s so rude BAD SERVICE
Martin Flores
3 months ago
Same thing with me I wanted 20s and I got 22s bad service I couldn't change them because they were special ordered so I got stuck with tires and wheels
Abel G
4 years ago
Best place to get your wheel setup the same day! Maria from Rent- a- Wheel hooked it up asap! Easily approved and get out of here with yo whip lookin .They work with you as much as possible. Come thru!
Katelyn .�
8 months ago
Ana the main manager is extremely rude! I spent over $2.5k on the rims and tires I wanted and every single time I went in to make a payment and she was there instead of one of the guys she gave me so much attitude. I gave them business there is no reason to have such an attitude, if customer service is not your thing please work elsewhere!
Breanna Salazar
8 months ago
If I could give 0 stars I would. This is the most UNPROFESSIONAL store I have ever been in. The manager Ana is the WORST person in the store and he employees follow right after. They are money hungry thieves that will charge your card randomly because ANA does not know how to post pending payments which is her JOB and the only thing she NEEDS TO DO. She will harass you and your references for things done wrong on her behalf and sits on the phone yelling because she can t admit she s wrong. I regret ever walking into this store. PLEASE SAVE YOURSELF THE TROUBLE AND HEADACHES. Take your money and your business elsewhere because this place is definitely not it! My account is current and my card has still been charged for future payments. She gives a false telephone number any time you ask to speak to someone higher up. What a shame.
el estrada
a month ago
great costumer service very comprehensive and helpfull fast and eficient service
Jesse Chairez
3 months ago
Get with Marcos Helped me get some much needed new 35s for My truck. In And Out.
Evelyn Nieto
2 months ago
Very good service !Will come backThank you marcos
Eslendi De Leon
4 months ago
Bad place to make business never again.Manager is so rude no customer service at all very unprofessional person.
Daniela Giselle
5 months ago
Ana was very helpful, gave me several options & Great customer service
Enrique Martinez,Jr.
5 months ago
Great service and very knowledge. Great prices and friendly. Highly recommend.
Roberto Cespedes
5 months ago
Good customer service would highly recommend to shop here and prices and got what you need
michael james reidy
a year ago
Great service they definitely work with you and Marcos really cares about the customers. so if you need your tires done why not come over and get them done right away By Raw wheels and tires!! They even give you a free alignment at Pep Boys across the road. so what are you waiting for y all have a great customer service and a new set of tires and even rims if you want them. reasonable prices and financing.
Maria Varela
6 months ago
Great Customer Service Ana is very knowledgeable and made it easy to drive out with new tires.
Daniel Zaragoza
3 months ago
Great place to get your tires great customer service
Rox Ram
6 months ago
Super friendly staff ask for ana.....great quality....highly recommend