Goodyear Auto Service

4.7 (259)

  4201 N 23rd St, McAllen, TX 78504
  (956) 686-8317
  goodyearautoservice.com
  Claimed

Tire shop Auto repair shop

Service options

  • In-store pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Iliana Martinez
a month ago
Always quick, reliable service. They are quick to find the problem and fast at fixing it. Ramiro, Alec, Rose and Joshua always provide EXCELLENT customer service. They are professional, informative, friendly and courteous.

  Rebekah Garcia
2 months ago
Ramiro and his staff were very helpful during my experience purchasing tires. They helped me thru the process and advised me on additional services I may need. Very knowledgeable and curious. Definetly would recommend to friends and family. I was very pleased with the installation and product.

  Lou Ann Sarachene
2 months ago
Thanks for always looking out for your customers. You do your best to ensure work is done right. My truck is clean on the inside - no grease on seats and steering. Thanks for helping us get the best deals .

  Cristina Cruz
3 months ago
Customer service was amazing. Joshua and Felix were very helpful and informative on my questions. Even the guys in the back very polite. Highly recommend this place.

  Eduardo Soto
2 months ago
Great service done by this team. Really helped me out despite my budget. Would come again.

  Joyce Garcia
4 months ago
They all workers who add air to the tires polite and helpful. I love them all for helping in the time I need air. Joyce

  Vinci Rebugio
2 months ago
I paid for a service I did not order & they told me it cannot be canceled. Sneaky money tactics.

  Rocko
10 months ago
For my first time being here, the customer service was amazing! Thank you Alec Salas for helping me out with getting an oil change and going into detail about the services I need for my vehicle. I definitely recommend this place.

  Jesus Cantu
2 months ago
Tires wher low in air went ther and they put air and checked tire pressure for free. Verry friendly and curtoius

  Chuck Navarro
8 months ago
Worst experience. Made my appointment, waited over 2 hours to get 1 tire changed. I watched my car cam and saw once car was done they had it in the garage for over 10 minutes doing nothing. Could of brought it out. Waited 20 more minutes to get the ticket paid off. Horrible business practice.

  Jorge Gonzalez
a year ago
This is my first time with this new staff. Alex was so professional and friendly and helped me out tremendously and took very good care of me. My highest regards and compliments to all who worked on my Law Enforcement unit. I also take my personal car here. I love this place!!! Thanks!!!

  anthony safe
a year ago
I always have trouble finding a good place i can trust to work on my car. i decided to give good year a try this weekend and the way they run their business here is phenomenal. Not only did they fix all my issues quickly but they took the time to throughly explain what was wrong and how to avoid these issues from arising again. The customer service here is unlike any i ve seen before at other shops. i don t even usually write reviews but i know that other people who don t know much about cars might be reading reviews to decide which shop to go to. No need to look any longer just come here.

  Stephen Morrison
8 months ago
Decided to try these folks for an oil change. It took two hours, cost $70, and my car is now leaking oil almost certainly because they didn't replace the crush gasket on the drain plug. But they did give a certificate for a small discount on my next oil change. I won't be using that certificate.EDIT: The issue, it turned out, was that they only installed the drain plug finger tight. This could have been an engine-destroying catastrophe.

  Arturo Art Cantu Jr.
4 months ago
Good place but make sure everything is done that receipt says

  Gracie Ortiz
a year ago
Thank you so much to Aliver Chapa! He made my car service experience today so easy and affordable. He answered all my questions and understood my concerns with my daughter's car troubles. One thing I noticed was that the workers at Goodyear kept telling customers, "We'll check that out just to be on the safe side." I appreciate their concern for safety!

  Annie Solis
a year ago
Went in for a flat tire repair and knew they would tell me something about having to replace it because they always say its the "location of the flat" (sales tactic). I didnt think the location was a big deal because it wasn't near the side of the tire.Went ahead and replaced 2 tires so I could at least have 2 new and 2 old. Left the shop, and did not even notice the damage they caused to my rims until the next morning. My rims were scratched. Didn't bother to call, because I know they will come up with some nonsense that they are NOT responsible.I used to take my vehicles for service there all the time but something has changed. I will no longer take my vehicles there, nor will I recommend.

  roxanna meza
a year ago
I started hearing a horrible noise from my brakes so I decided to take it to goodyear. It was the best decision ever!! Ramiro Cardoza helped me as soon as I walked in. He was very nice, helpful, and very knowledgeable! I was stressed before I got there and left very happy and pleased with their service! I highly recommend them and will be returning for other services in the future!

  Carno -Reviews
10 months ago
Ivan and Ramiro Cardoza helped us out. Fast service, fixed our flat within 5 minutes. Very good customer service.

  Connie Coe
a year ago
Ramiro and Alex are so nice and helpful. I really trust them with all my van care and maintenance. Thank you so much for everything!! Well be back.

  Carolina Guzman
a year ago
Excellent service and they are ready to help. I drive 200 miles 5 days a week and I need my tires at their best so I have to check them constantly. I called since I suspected I had a flat tire they answered me and told me they can check them to make a diagnosis to see if my tires could get patched. Got there, helped me check them and even added air to the low ones. I m definitely coming back again.

  Daniel Hosey
2 months ago
Always polite employees and good service.

  Saper Hargett
a year ago
Great, friendly service! Alec helped me relax about an issue my vehicle was having. I will assuredly advise others to come here. 10/10

  Josen Chan
11 months ago
Very professional and speedy service window.Front man Alec Salas was on top of everything from customer service skills to task delegation.

  Magda Flores
a year ago
Service is Good. I like the way they treat the customers. They try to do their very best in finding the car problems all the time. Excellent service.

  David De la garza
a year ago
My experience at good year was companied with great customer service while giving amazing knowledge to better help me understand my vehicle. I will be definitely coming back. Thank you Goodyear!

  Veronica Bernal
a year ago
Technicians were very friendly and took the time to explain everything in detail. Awesome customer service from Geoff! Will definitely be going back for next service.

  Michael Pierson Sr
2 years ago
Appointment for alignment at 8am and showed up at 7:50am on a Saturday morning.Now if you set an appointment at 8 in the morning you expect that it goes in when you arrive promptly at 8, or why the appointment so damn early?Ok so the car finally goes in at 8:03am, not bad.I would also like to thank the manager or whom ever sits in the office for turning off the TV with the race bating FOX news. Very much appreciated. And also the guys are very nice and eager to help.They finished the alignment at 8:30am not able to align due to camber being not thick enough and short. Manufacturer set upThanks Goodyear

  Chris
a year ago
Great service and great work.-If you re upset with the prices, go to a rinky dinky mechanic shop and get the rinky dinky service. You should never cheap out on car service. They where clear with prices and even warned me about parts that needed to be replaced. I didn t buy my tires with them but I am going to when the time comes. I came for a wheel alignment and got their 3 year program.

  Jorge Cavazos
a year ago
Came for a steering wheel alignment and Geoff was great help! Good guy and broke everything down for me step by step. Told me what i needed to do with the information he provided me and he also replaced my battery. Great dude

  Emily Edenwynter
10 months ago
Alec is the best manager!! 100/10 would recommend coming to him for all your needs!

  Opening Hours

Monday 8 AM-7 PM
Tuesday 8 AM-7 PM
Wednesday 8 AM-7 PM
Thursday 8 AM-7 PM
Friday 8 AM-7 PM
Saturday 8 AM-7 PM
Sunday 8 AM-5 PM

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