Marble Falls Auto Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  King Spring
2 months ago
Quick unloading & my next load picked up here. Delivery at 9:00 was about 30 mins late with no problem. Unloaded at 10:15 (45 mins). Was scheduled for 3:00 pm pickup but after getting my delivery BOL, was given a door and told to back in when the other truck pulled out. Loaded at 11:30. I love it when a plan comes together.

  Duncan Burch
a month ago
I usually don't write reviews, but I feel obliged to commend these people for their integrity and helpfulness. When my steering repair took longer than expected because of a problem with the parts, I was stranded there without a ride. John was kind enough to drive me home after work despite the fact that he was busy and it was far out of his way. Additionally, the mechanic came in early the next morning to finish the repair and ensure that my car would be ready in a timely manner. I really appreciate their honesty, hard work, and exceptional customer service, and I highly recommend them.

  Ala Waked
2 weeks ago
Honest, fast, reliable, and great service! My vehicle broke down 55 miles from home and was towed to Marble Falls Auto Center after house. John reached out early in the morning and had great communication throughout. It was exactly what I needed during such a stressful event. If you have a hard time finding an auto shop that you can rely on and trust, I highly recommend this place. You won t be disappointed!

  Deborah Kersey
2 months ago
This is & will be my go to for ANYTHING my 2010 Mazda 3 2.5 S needs!! John is fantastic & so is his crew. Kept me informed & notified me to discuss $$ for repairs. Super friendly & knowledgeable. Don't hesitate, these guys are the "bomb"!!

  Hansen Booth
4 months ago
This place is great! Have used them a couple times when having car trouble, and they always get it done quick. John communicated effectively to give me updates on my vehicles repair process, which was very much appreciated. Would recommend!

  Tedd Dicus
4 months ago
So this was quite the experience. I think it s human nature to go in to an automotive repair shop concerned about are you gonna be taken advantage of because you have really no idea what they re talking about. This organization is quite different, starting with David, the manager very upfront, made me knowledgeable, very personable, professional, timely in the repair and actually did incredible work and threw in, how often do you hear that anymore, a couple minor items while they were doing the work included. Highly recommend and I will definitely come back here from now on. Ironically enough, my son has his vehicle add another automotive repair shop in Marble Falls at the same time and is not quite having the same experience unfortunately. Come in and talk to David. Great job guys. Thank you.

  trevor felps
5 months ago
These guys did an excellent job.ALL I needed was 2 bolts to be loosened. I had at least 4 other people try to help, including another mechanic I took my car in to. None of them were able to get them out. The guys were able to get the job done, as well as give me a reasonable estimate on it. Will definitely be coming back for any vehicle needs that I can t take care of myself!Service: General repairs & maintenance

  Gary Mendenhall
2 months ago
We were broke down while traveling cross country.John had the problem diagnosed super fast and it was a simple fix.He sent us on our way. No Charge. You are a lifesaver.Thanks so much.

  Kenneth Hering
5 months ago
I needed my four new wheels changed out and it was a big job. These guys changed them out by taking the tires off the old wheels and put them on the new wheels. I have a big truck (2500HD) so it was a big job but they did an awesome job and charged me such a reasonable amount (way under what I felt it should have been). I tried to pay more but they wouldn't have any of that. Well, they will make much more from me now, because they have earned themselves a new customer now for good now.

  Carmen Davis
3 months ago
We were from out-of-state here visiting for a week and right before the New Year s holiday. Our pick up had mechanical problems we called them. They got us right in 2 1/2 hours later they got us fixed up. They were so friendly and very efficient. We cannot recommend them enough. They were wonderful.

  Teresa Kakritz
4 months ago
I use them for most of my fleet services. Today I took a vehicle there that I had fixed somewhere else as an emergency, and they found the issue, took care of me, and made my car stop squealing. They are always fast and upfront with me about my several vehicles. They even do older model trucks if you need those done. I can t say enough good things. Thank you John and team!

  William Finlayson
6 months ago
Like other reviews have already stated, this is THE best place to take your vehicle for honest and fair service in Marble Falls. I just moved here and I got taken advantage of by other shops in the area that price gouged me for every little thing. I brought my truck here and they got me in same day and did many hours of diagnosis and testing on my vehicle FOR FREE! They are kind, honest, and sincere folks who will truly help you out. If you're looking for a local place to be your go-to auto shop, this is the one.

  Ermin Fergerstrom
a month ago
This is one of the best auto repair shops that I have ever done business with. They are fast, friendly and very competent at what they do. I recommend them highly.

  Matt Kilpatrick
6 months ago
The owner and staff are very professional, polite, and helpful. I have taken our 2010 Lexus LS 460 to them twice; once for a knocking noise and once because the starter switch was hesitating. They quickly diagnosed the knocking noise and repaired it. They worked all day diagnosing the starter switch issue which could have easily been a starter replacement costing well over $1000. However they determined the battery was not strong enough, so all I had to do was replace the car battery that was under warranty. They charged NOTHING! Excellent way to do business!I have taken my 1994 Toyota 4x4 pickup to them for the AC not getting cold. Before doing anything, the owner always calls me to inform and educate me but also to give my various options. They replaced the compressor, but the AC kept leaking out the refrigerant. They reevaluated the truck and refilled the refrigerant twice; locating the issue and replacing a valve.This is an honest company who seems to pride themselves on customer service while providing value and without over charging or completing unnecessary work.Excellent business! Highly recommend!

  Glen Peeler
4 months ago
Excellent work done on the front end of my son s car. They did it promptly and without any surprises to the wallet. They delivered what they promised, and they kept me in the loop on everything. I highly recommend this place.

  Bartleby132000
5 months ago
I'm so grateful I found Marble Falls Auto Center. They took over a job that had been handled badly by a competitor and finished it (engine replacement). David Spinks, the Customer Service Manager, has been open and honest throughout the process. I give them my highest recommendation. Thank you!Service: Engine repairService: Engine repair

  Jeff Buterbaugh
6 months ago
I was out of town and ruptured my gas tank! They had great reviews and backed it up with wonderful service. They really saved me while in a bind and worked around my schedule. Costs were fair and service exceptionable. I wouldn t hesitate to give them my highest recommendation.Service: Auto maintenanceService: Auto maintenance

  Kayla Cone
7 months ago
Came for a new battery one day and then to get new brakes and rotors. They made me feel like family on day one. Efficient service. Great communication. Really nice people. Will be coming to them for all of my car needs from now on.Services: Brakes, BatteryServices: Brakes, Battery

  Rick Blackington
8 months ago
My son was leaving for college and I needed a quick last minute look at something on my sons vehicle at the end of the work day right before they closed. They totally took care of the issue and my son was able to leave on time! The staff is 100% friendly, professional, and interested in taking good care of anyone they serve! THANK YOU!!

  Martin Ball
4 months ago
Marble Falls Auto Center got us right in, fixed the problem, and charged us a fair price. Would highly recommend them for any repairs needed.

  Chloe Allen
4 months ago
They were incredibly fast and got my tire repaired within minutes of my arrival!!

  WolfStryder
11 months ago
My car started acting stupid on the way to work. I ve driven past here and hoped my car made it because I knew they were closest. I m so glad it did, I didn t have an appt and walked in when they opened and they were so friendly!! He took my keys and got my number and called me that afternoon with what was wrong and the BEST QUOTE I ve ever gotten on my Scion ever!!! I picked it up the next day and it runs amazing. Super friendly and did great work! My AC has been out for a while and I m going to be taking my car back to them to get it fixed next. Highly recommend!!Services: General repairs & maintenance, Auto engine diagnostic, Engine repair

  Mikaela Jones
8 months ago
All the guys here are so kind and compassionate... not to mention ON IT! I'd been having a wacky sound under the hood I couldn't place driving from Arkansas this past weekend, and John and Dave told me they could check it out while I was getting dental work done next door (it was Nunnally, Freeman, and Owens that referred me to them). They eased my mind, got it fixed and threw in fixing a tire sensor for no extra charge! Now I'll be heading out to CO feeling safe, confident and so grateful to MFAC!Services: Electrical repair, Auto engine diagnostic, Vehicle safety inspection

  Amanda Barnes
9 months ago
Up until a few years ago I had never had to use a mechanic outside of family. My grandpa would piece my car back together if anything would happen to it. This last year has been full of trials and tribulations along with three cars and a lot of other headaches. I just bought this car in January and have already had to use the warranty. I might also add that I've never gone through this process before and was super anxious about it. Yet, I have to say Dave and his guys made the process so easy and made me feel taken care of and cared about! This man took the time out of his personal life to come pick me up from my job after hours so I could get back into my car in time for a dentist appointment. I'll forever be grateful to him and his guys, and will continue to take my vehicles to him for as long as is possible!!

  John Cayce
8 months ago
August 16th I noticed a pretty bad problem with my son's steering linkage making it pretty dangerous to drive. And he is leaving to go back to A&M this Friday! I called Marble falls auto center and explained the situation. They told me they had a guy out sick and were short handed but would do everything they could to get it done. I'm sitting In Their parking lot now writing this review as I'm picking up my son's repaired truck.!! These guys went above and beyond and I am forever grateful and I will be a long time customer :-)Service: Steering & suspension repair

  Chris Reeves
8 months ago
I can't say enough about the guys down at Marble Falls Auto. We were in town from KC on a lake trip and began hearing a knock when turning right on the front end of our vehicle. We thought it would be a tie rod or bearings that would need to be fixed. They let us know it was neither, probably strut mounts and was a non safety issue. That's the type of honesty in auto service were all looking for. Hats off to the gentlemen at Marble Falls Auto!

  Scott Nunnelly
5 months ago
Great people, great work, and fair prices. The only place I will go from now on to have anything done to my vehicles.

  Troy Guthrie
10 months ago
I went in for a wheel alignment, went they finished the alignment I was told they couldn t get the alignment correct because it needed a aftermarket camber kit and a power steering rack. I am a retired master automotive mechanic, I agree with the camber kit but the only reason he gave me for the p/s rack was the steering wheel was not straight. After looking at the print out of the alignment I can see why the steering wheel it not straight and it has nothing to do with the rack. There is no loose parts I toe in just needed to be readjusted to get the steering wheel straight.My responce to the owner. As you know the camber kit is responsible for the adjustment of caster and camber. Caster / Camber has little to nothing to do with the steering wheel being straight, Caster will cause a pull and then the wheel will be off. Toe is the problem, caster is off in my truck I acknowledge that and looking at the raw numbers I would expect it to pull but it doesn't. Modern alignment machines do a great job and I can tell by the print out and the heads that were on my truck you have good equipment. In my experience even with a Hunter HawkEye Aligner 1 or 2 out of 100 aligments had to go back on the machine and get a little tweak. As good as your equipment and you and your people are they are not perfect.As far as my review I stand by what I said. Yes most of my reviews are negative because just like the oid saying says " A happy customer tells no one and mad customer tells everyone". I am not saying I am mad I am disappointed.BTW your not one of the oldes repair shops in this town, You purchased ED's tire and auto about 3 years ago. I worked for Ed's tire in the late 80's at the original location on 281. As a matter of fact the print out that comes from the alignment machine still says ED's tire on it, the canopy and signage still said ed's untill very recently. You and I both know your response to my review is a CYA and a sales pitch. We both know after the mechanic test drove my truck it didn't pull but the steering wheel was not straight it should have gone back on the aligment machine and had the toe reset to straighten the steering wheelI will change my review from a 1 to a 3 because most of it is ok. I will skip my planned return today to reset the toe because it seems it will just be full of one excuse after another.Service: Steering & suspension repair

  Jimmy Grubbs
11 months ago
Fantastic service. They did exactly what they said they would do. Thank you Dave for taking care of me, I ll be back!!!Service: TiresService: Tires

  Rebecca Faford
10 months ago
Dave is extremely sweet and super helpful and didnt charge me for going over my car for 4 hours and gave me helpful tips. Shawn was also helpful and made sure to let me know I wasnt being paranoid and also very sweet as well.