Johnson Sewell Lincoln Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dan Stewart
a year ago
My 22 Lincoln Nautilus was brought to the Johnson Sewell dealership for service & a sensor issue. All service was made in a courteous, professional & reasonable manner. My service manager, Olivia, was knowledgeable, courteous & kept me informed throughout the service process. I will remain a loyal customer of Johnson Sewell because Olivia & their capable, friendly dealership team.Dan StewartServices: General repairs & maintenance, Wheel alignment, Oil change

  Winona Wilson
a year ago
I used Quick Lane today. I telephoned and was told to bring my car in that same afternoon. I needed a new tire.The staff called another tire business to compare prices and they were more expensive than Johnson Sewell. So, while I sat in a comfortable chair reading my book, Johnson Sewell did all the work and I purchased a new tire at a lower price thanks to Johnson Sewell and a very conscientious staff.W.W.Service: Auto tire replacement

  cheryll mabray
a year ago
I m very unhappy with quick lane. Junis is great & shot straight with me on my last visit but when I was there in Dec, 2021, the quick lane lady & my order said I needed 4 new tires. I couldn t afford them at the time so I waited until my next oil change. Funny, in June, all my tires were fine, no new ones were needed. How can I need 4 in dec & none in June? I felt like I was being taking advantage of. I hope this is not done to my elderly parents who use your services!Service: Oil change

  Ann Jackson
a year ago
JD Hansard was so knowledgeable regarding his explanation of what was needed for my car to operate as safely as possible. I left feeling very well taken care of. Thank you for treating me like part of the family!Services: Tires, Wheel alignment, Oil changeServices: Tires, Wheel alignment, Oil change

  David Dean
a year ago
Called to see about an appt to get an electrical system checked out. Told no appt necessary just come to quick lane. Drove the hour to get there. Told it would be 2 hours before they could get to me. It actually took. 3 hours. Said battery checked ok. Asked about error codes. They said they would change battery. Another half hour passed with no results. Asked again and told it must be a glitch. Go home and if it happens again they would come pick it up and give a loaner. Pleased that they offered. Still getting error after the 6 plus hours spent to get help. Not sure how to feel yet. Hopefully they will honor the promise and solve this issue.

  gary mayfield
a year ago
This is the second consecutive time in service that I ve had to send the car back to get the service completed properly. First was last summer: A simple oil change, and the car came back with a huge grease smudge on the door threshold. I sent it the car back, and someone haphazardly cleaned it. But I had to get a can of Tuff Stuff to finish cleaning it myself.The most recent service: the order was oil change and to repair the tire that had the nail in it. The car came back with nail still in the tire. And the tire was marked where the nail was! So I sent it back for flat repair.At least these incidents were fixable. I don t mind sending the car back as often as needed, but somewhere in there, somebody is not valuing and paying attention to the workServices: Tires, Oil change

  Palmer Moe
a year ago
I had two unusual problems that were difficult to locate. Both were repaired. The service manager went out if his way by riding with me in my vehicle for 35 miles until a mysterious noise revealed itself. Once he heard it, he immediately knew what was needed.Services: Transmission, Auto water leak repairServices: Transmission, Auto water leak repair

  Kenneth Gorzycki
a year ago
Said it would take 45 min to an hour actually took almost 4-hours before I could leave without any unexpected delays. 5th in line when I got there & had to get 2 new tires.Services: Air & cabin filter replacement, Tires, Tire rotations, Vehicle safety inspection, Wiper blade installation, Oil changeServices: Air & cabin filter replacement, Tires, Tire rotations, Vehicle safety inspection, Wiper blade installation, Oil change

  Thomas Vetters
a year ago
Excellent service picking up our car, dropping off a loaner, changing the oil, returning the car and retrieving the loaner all on the timeline they promised and at a better price than we would ve received at the local oil changer shop!!!Service: Oil changeService: Oil change

  Tony Pitman
a year ago
Absolutely first class, service went out of their way to facilitate several issues I had with a back tire/wheel.Services: Tires, ElectricalServices: Tires, Electrical

  Alexander Pallares
2 years ago
Regular maintenance as scheduled. RICKY the driver who picks up and delivers is absolutely 5 star Gene in the service 5 star as well. Will buy car #3 from them.

  Gregory & Lynette Smith
a year ago
The staff was very friendly and informative. They answered all my questions and addressed all my concerns. Very good service.Services: Auto engine diagnostic, Tire rotations, Vehicle safety inspection, Auto interior vacuuming, Auto maintenance, Oil changeServices: Auto engine diagnostic, Tire rotations, Vehicle safety inspection, Auto interior vacuuming, Auto maintenance, Oil change

  Roland Merz
a year ago
Staff is always friendly and helpful. Facilities are clean and there are plenty of places to sit and wait while your vehicle is being maintenienced.Services: Tire rotations, Oil changeServices: Tire rotations, Oil change

  Elizabeth Schmitz
a year ago
Great sales and service! Very considerate and polite. A pleasure to work with.

  Sherri Fischer
a year ago
This dealership has always taken good care of my oil change package that I bought with my vehicle.Services: General repairs & maintenance, Tire rotations, Oil changeServices: General repairs & maintenance, Tire rotations, Oil change

  Connie Speck Hansen
a year ago
Friendly staff, great attention to detail, fast service. Will use again in the future and will recommend.Service: General repairs & maintenanceService: General repairs & maintenance

  Larry Arms
a year ago
They did an inspection for a sticker and it took over 2 hours.....I was initially told 30 to 40 minutes.Service: Auto maintenanceService: Auto maintenance

  Sharin Smith
a year ago
Have been going here for decades and Juneth is the best and the whole department is super friendly. Sharin SmithServices: Carburetor cleaning, Auto maintenance, Oil changeServices: Carburetor cleaning, Auto maintenance, Oil change

  Dora Piskor
2 years ago
Always satisfied with services. Only this time they forgot to do vehicle inspection so I have to go back.Services: Vehicle safety inspection, Oil changeServices: Vehicle safety inspection, Oil change

  Mary Daniel
a year ago
General inspection for 20,000.as usual service and personal attention by Janus was exceptionalServices: Tire rotations, Brakes, Battery, Oil changeServices: Tire rotations, Brakes, Battery, Oil change

  bob perkins
a year ago
Service rep Junis is knowledgeable, listens well, communicates and updates status very well.Services: Tire rotations, Auto interior vacuuming, Auto maintenance, Oil changeServices: Tire rotations, Auto interior vacuuming, Auto maintenance, Oil change

  Ruth Stanley
a year ago
Good service but 3 hours and 45 minutes was a bit long to waitService: Oil changeService: Oil change

  David Leighton
a year ago
It was time for an oil change and the vehicle was giving indications of a weakening battery.Services: Battery, Oil changeServices: Battery, Oil change

  Bobbie Walker
a year ago
Always a pleasure to deal with Junis. She is always positive and efficient.Service: Auto engine diagnosticService: Auto engine diagnostic

  Jeri Nylander
a year ago
Very good was kept informed. My car was clean..Service: BrakesService: Brakes

  Luann Sewell
a year ago
Very fast service and extremely courteous employees!Service: Oil changeService: Oil change

  Joe Rowland
a year ago
I continue to be amazed at this dealerships dedication to service. Great job RossServices: Auto body & trim repair, General repairs & maintenance, Wheel alignmentServices: Auto body & trim repair, General repairs & maintenance, Wheel alignment

  Yvonne Kaatz
a year ago
I like having one person who texts and calls me to communicate.Service: Electrical repairService: Electrical repair

  Dawn Wells
a year ago
Timely, found me to inform me with additional repairs neededService: Auto maintenanceService: Auto maintenance

  Linda Brehm-Graves
a year ago
It took 3x and 1x over night rescheduling to get this done, but finally they did it.Service: BrakesService: Brakes