Caliber Collision
4.8 (131)
5407 N U.S. Hwy 281, Marble Falls, TX 78654
(830) 693-1038
caliber.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Amabel Ramirez
a month ago
I can t say enough positive things about our recent experience with Bryan at Caliber Collision. Bryan and the team at Caliber provided outstanding service that exceeded our expectations.Bryan s professionalism and attention to detail were evident from the moment we walked in for an estimate on three of our vehicles due to hail damage. He took the time to thoroughly assess the damage to our vehicles and explained the next steps and process in a way that was easy to understand.Experiencing hail damage on three vehicles from the same incident was a bit overwhelming and so far Brian and his team have helped us sit through this process and given us confidence that everything will be great on the vehicles once the work is completed. This initial experience was so great, it couldn t go on unmentioned. I will update this review once all our work has been completed.Thank you to Bryan and his team for your patience, professionalism and guidance during this process.
Megan Doser
2 months ago
They did a fantastic job on our vehicle, and the employees were so understanding that this happened right around the holidays and that we live almost 4 hours away from where the collision happened. I really cannot say enough great things about this location! HIGHLY recommend!
Daniel Dickson
a year ago
Recently had damage done to my 2017 Prius. Brought my car here after reading reviews on Google Maps. Jesse, the Manager, and Brandon Seely, Repair Rep., provided excellent service to my car. As you can see from the before and after photos, it looks brand new! They were very quick to respond to all of my concerns and questions. Please note that the industry is tough right now and delays and backorders may happen. Just understand that these things are out of Caliber's control and they will treat your repair as urgently as possible. Thank you Caliber for defining great customer service and follow through. I will send anyone I know your way with repair.
TJ Leyendecker
5 months ago
My vehicle was repaired in a timely manner and I was kept informed throughout the process. If I had any questions my service advisor was gladly to answer them. There was a friendly staff and my vehicle was returned to me in a nice clean condition both inside and out. I was very satisfied with the communication process and the service that I received.
lNClSloN
5 months ago
Overall best experience I have ever had with any automotive interaction. Excellent text communication on progress and a flawless repair. We could not be more satisfied. We will definitely come back if the need arises. Great quality service.Services: Painting, Body & TrimServices: Painting, Body & Trim
izzy11
3 months ago
Shop did an amazing job on my car. The manager we dealt with, Brian Howard, was very helpful and nice. Thank you for a great experience.
Rene Williams
5 months ago
The quality of my repair was perfect.. We had a little misunderstanding when the car was ready, but Calliber made it right and went over and above to ensue my satisfaction. I could not be happier with the outcome. Thank you for everything!
Laura Fernandez
3 months ago
Everyone was extremely helpful and friendly. Took my car in for an estimate and it was thorough and quick. Thank you for a positive experience.
L S
3 months ago
Had a wonderful experience with Caliber Collision. Brandon was excellent to work with and communicated often on status of the repairs.
M G
9 months ago
Brandon and office team were extremely detailed in explaining repair process, kept me informed with status. Very satisfied with car repaired, delivered on time and cleaned. Caliber Collision, Enterprise Rent a Car and Farmers Insurance did a great job with my claim process to get me back to my rhythm. Much appreciated!!
Glena Burkes
4 months ago
This body shop is the best !!!! Everyone is very professional uet personable. They did an excellent job repairing my car and got it done ahead of schedule, They deserve 10 plus stars!!!!
Ernest and Kim Bell
5 months ago
First contact to drop off vehicle for insurance claim.They did a walk around with us, the rental car was delivered, and we left.Caliber will work tge estimate and notify us. Clear it with insurance. And order parts after approval.That's good. The entire drop off and finishing of paperwork. TWENTY minutes. Great.
Diane Joubert
a year ago
I was very satisfied with the work that was done on my Ford Escape. It well exceeded my expectations and my car looks like brand new. I had rear end body work done (underneath) and the front body bumper repaired and painted. My body technician was Vincent James and he did exceptional work. Everyone there was courteous and professional. I would recommend anyone needing body repair to use the Marble Falls Caliber Collision location. Great job!!!Services: Painting, Body & Trim
Brandon Vigeon
a year ago
A deer jumped into my truck and I scheduled the repairs with caliber, and they got my truck in and completed the repairs promptly. Manny kept me informed throughout the entire process. Ms Cherie was awesome and greeted me when I walked in. The technician that worked on my truck made it look like nothing ever happened to my truck. Absolutely pleased with the quality, personality, and professionalism at caliber in marble falls. the staff was amazingServices: Painting, Body & Trim
Corey Vasquez
9 months ago
Caliber Collision in Marble Falls: greatest customer service and professionalism. Thanks to Manny, Sherry and Bryan! I appreciate your help with my car! I will alway recommend CC to anyone in Marble Falls! They do amazing work and take pride on what they do! Thank you!
Veronica De La Hoya
10 months ago
I took my Yukon to Caliber Collision-Marble Falls after hitting a deer and it ruining my bumper. I'm very pleased with the work, the almost daily updates and the top notch customer service! Thank you, Manuel!Also, my weather tech mats and inside of my car were all nice and clean! Huge plus!I highly recommend Caliber!Services: Painting, Body & Trim
Lindy Baker
8 months ago
I had hail damage on my 2020 Toyota Corolla hatchback. It was $5000 worth of damage. It looked really sad. Caliber collision fixed all that and you can t even tell it was ever in a hail storm. They did a beautiful job. Thank you so much. I highly recommend caliber collision.
Cynthia Williams
5 months ago
Fast repairs, great service and impeccable workmanship. I would highly recommend Caliber Collision and would use them again but hopefully we won t have to.
Judy Casten
a year ago
Business is absolutely fabulous! Left our vehicle for repairs. They messaged us nearly every day regarding the progress. Included parts that were backordered & their expected delivery. Picked up the completed vehicle and could never tell it had been damaged. Spectacular customer service plus delighted with the repair. Way to go guys!!!
Janet Henry
3 months ago
Excellent customer service! Repair completed earlier than expected and great communication!
Janet Wilton
6 months ago
Excellent detail to service needs. Great follow up and keeping in touch regarding progress. Highly recommend Caliber!!Service: Body & TrimService: Body & Trim
Nathan Harris
a year ago
Very pleased with this business. I wrecked my truck and needed a body shop. It looks great. I liked that I was given text updates on the progress frequently and the service was done on a timely manner-just as promised. Thank you Brandon!Service: Body & TrimService: Body & Trim
Jennifer McCowen
2 months ago
Extremely nice people, keep you informed every step of the way & beautiful work!
Cristy Grimberg
5 months ago
Great customer service! Manny and Brian went above and beyond to get me back in to my car!
D D
5 months ago
The folks at Caliber worked with me to get my truck back in shape. Appreciate all they did to get it done as fast as parts would allow.Services: Painting, Body & TrimServices: Painting, Body & Trim
Bill Wright
8 months ago
Brandon was awesome..kept us informed through the entire process. Car look brand new! Finished on schedule! Highly recommend..5 STAR!Services: Painting, Body & TrimServices: Painting, Body & Trim
Sarah Ballard
10 months ago
Caliber Collision was awesome!!They were professional, efficient, and friendly.Not to mention the price was just right.I couldn't be happier with the work they did.From now on it's Caliber or nothing!
Edward D Horowitz
a year ago
These guys made the repair process pretty easy to deal with. There were a few parts delays in there, but we still got our car back a lot quicker than we were expecting (a neighbor had a rental car for weeks!). The repair looks great and you can't even tell what was damaged beforeServices: Painting, Body & TrimServices: Painting, Body & Trim
Del Callman
a year ago
Brandon and team did a great job on replacing my tailgate. Paint matched perfectly and the work was completed in a reasonable time. Hopefully, I won't need them again anytime soon but if I do I would be a return customer.Service: PaintingService: Painting
Jensen Jones
11 months ago
Brandon Seely has always gone above and beyond to make sure we are 100% satisfied. This time was no different. Quick and efficient repair with great communication. A 10/10 as usual.Service: Body & TrimService: Body & Trim