Henson Chrysler Dodge Jeep RAM

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brenda Fluellen
3 weeks ago
I have been looking at the Jeeps for quite a few months, and I had a Toyota tundra that I wanted to use as a trade-in Henson Chrysler Dodge made that experience and dream come true for me with so much ease, and I could not be happier.Alex Was my very kind, considerate, respectful salesman, and working along with the rest of his team, pulled it together for me.Eileen Financial management was also kind, considerate and respectful to make this happen for me.There was also a young man by the name of Justin, who I believe upper management in the sales department also made this happen.My goodness I feel like I m giving a speech at the awards on TV I was able to do all the paperwork and give all my information over the phone and have it delivered. I don t think you can get any better from a dealership .Sometimes you just have to downsize in life when all the Bigger things just don t suit your needs anymore. I will miss at 2015 Toyota tundra, beautiful blue however this 2024 Jeep wrangler, red two-door sport will ease those memories as I make new ones Here s the new beginnings as we say for 2024. Thank you again and since Alex , Justin, Eileen, and all the others and the driver Mike as well.

  Nelson Silva
3 months ago
Purchased the vehicle I ve been looking for with the help of Nate and Sales Manager Brandon. They were sure to answer all my questions and they definitely earned my business by giving me a great deal. They even made sure the vehicle was delivered to my home right away. Hope to do business with this dealer again in the future.

  derek burton
2 months ago
I live in Austin and when my jeep broke down in Crockett National Forest I got towed to Henson Jeep. Rey got me right in, was very communicative, and he died my issue quickly and professionally with some good stories of his Jeep adventures to help cheer me up.Great overall experience getting service here and would highly recommend.

  JSM65
a month ago
New customer review. They use tech and service reps to stay on top of service. I would use Henson again. Very accommodating on my schedule.Zack is new and a good hire. He really cares and it shows. I hope they hang onto him.

  chanon motheral
4 months ago
Our salesperson was Zoraida. She was very pleasant to work with and knowledgeable about all products. I would highly recommend Henson CDJR for your next auto purchase or service.

  billy baer
4 weeks ago
Chris was wonderful to work with. I d recommend Chris and Henson dealership to anyone looking to purchase a car.

  Genny Tonne
7 months ago
I love taking my 2022 3500 there for service. They really go above and beyond to keep you informed on everything going on. Super friendly and helpful staff. I highly recommend them!

  Kathy Ruhmann
3 months ago
My husband and I were heading home after visiting family and the truck started sounding very bad! We called the nearest dealership, which was Henson and the guys were so polite and said bring it right in. We did and we were SO impressed with the courtesy and excellent service we received!! They all made sure we were comfortable, kept us updated and went above above to get us back on the road! Give them a raise!! Highly recommend them! Thank you again!

  Jae Lambert
2 months ago
Freakin awesome experience! Everyone I dealt with= amazing! The car buying experience= so easy! The delivery to my home 3 hours away= superb! Henson and the staff made the entire experience ENJOYABLE! How many can actually say that when buying a vehicle?? I didn t have to spend an entire day at the dealership. I didn t even step foot in the dealership! I got to do my normal 9-5 job while simultaneously purchasing a car! I never want to do it another way again!

  Patrick McDonald
a month ago
We purchased our jeep through Henson Chrysler. We have been happy with our purchase but then comes the time for service. We bought the service package from the service department as it was attractive at that time. I always are wary about getting involved with these types of programs. I have had nothing but great service and support from the service department. I will drive the distance to go there for future service or repair.

  Cheryl Hoffman
2 months ago
Chris Garza was exceptioinal and most professional; yet made the process seem more like a family deal. He was respectul of my thoughts and did not pressure - which is the only way to sell. Vehicle was delivered to my house within 3 hours of signing the papers although I was two hours away and I never went in the dealership. I worked my day job and got the vehicle that evening. Great Experience!

  Angelica Fitzgerald
3 months ago
We purchase our vehicle from Chris Garza at Henson. He was awesome! He made the buying process easy, and answered any questions we had. He was consistent and ready to help. Thanks so much Chris!

  Nicholas Arredondo
5 months ago
Working with these guys has been the best experience. They treat you like family and will get your deal done to your liking. While I wasn t able to purchase a vehicle this time around I will be sure to comeback in the future the whole team is great and knowledgeable thanks Henson Team.

  Rusty Smith
3 weeks ago
Very professional and courteous, I enjoyed the experience of the service department in their ability to diagnose and resolve issues with my truck. In and out in very short time, and even washed my truck. I never got that kinda service from my regular dealership.

  Donna Castellese
3 months ago
The service team of Rey and Alejandro was exceptional along with the service guys that fixed my Jeep. I won t go anywhere else. Love Henson dealerships.

  John Parker
11 months ago
Chris,Will,and Dalton helped me with the purchase of my truck.This team was excellent made us feel like family. Thank you Chris for getting me to come from Gaveston county to your dealership.Keep up the good work. Thank youJohn Parker

  James Boyle
2 months ago
Zack was my service representative. He was super friendly, and listened to my concerns. Everything was taken care of! I drive from Bryan because of the great service department.

  Richard deBoisblanc
9 months ago
Asked for a very particular vehicle and within 2 days they found it and had it delivered from 120 miles away. Negotiated in good faith and settled upon a equitable deal. Will return for another vehicle if the need arises.

  Matthew Ison
a month ago
Great experience!! Sales to finance was so helpful. If you are looking for a car come see Justin at Henson CDJR.

  jORGE Garza de Haro
7 months ago
Very good experience with Nate and Jacob from sales team. They helped me close deal remotely as I was familiar with car. Once we agreed on price mgmt team and finance team gave me options without pressure to allow me to make decision and close deal. Also had car delivered to me in Austin. Great experience. Very happy with purchase

  Kimberly Voss
5 months ago
I only bring my Jeep Wrangler here for service and anything I need done. The staff is friendly and helpful. I never have a bad experience here and they go above and beyond to do what they can for you. Rey in the service department was extremely helpful and informative.

  Claudia Alvarado
6 months ago
I just want to thank Favio at the service department for going above and beyond to help us, we got there 5 minutes before closing time with an emergency in our vehicle, we were on the road on our way to Arkansas and almost 2 hrs away from home, when we found out we had a oil leak in our car, we stoped at this dealer service department hoping to find help and we are so glad we did, Favio and his team not only help us, but he drove himself to O Reillys to get the part we need it, to get in the road again! I m so thankful they didn t leave us stranded , thanks to them I made it to my destination,

  Jessica H
5 months ago
We had coolant issues on our way back home from vacation. We were towed and they got us in and fixed the issue very quickly. We made it home! Great service!!!

  Linda Elliott
6 months ago
I purchased a 2019 dodge journey 7 months ago. Yesterday I had to replace the the battery. And that wouldn't be a huge deal but when I purchased my vehicle I was told it had new tires on it last month I was told it needs needs tires. I'm a widow living on SS 20,000 for a vehicle is a lot for me but when I'm told it has new tires I don't think I should need new ones after 6 months and I I think I should need I new battery after 7 months. My suggestion run as fast as you can to another dealership.

  Marie Dianne Aucoin
8 months ago
The salesman and the finance person were amazing. So patient and made the process of purchasing a vehicle easy.

  Mallory Williams
6 months ago
Really wanted to buy a car here. The sales lady I was in contact with sent me pictures of the car I fell in love with that morning and knew when I was on the way. She knew I was driving over an hour to come buy it. Anyways, they sold it 5 minutes before I arrived. They also lowballed my trade in. They wanted to give me $23,000 and the dealership I purchased from the next day gave me $28,000 for it.

  amy Kubala
6 months ago
Do not go here. We bought a truck and had it a month and a half and it s been in the shop for 4 weeks. Then they steal everything out of our truck and Kristi Williams claims her employees are so perfect that no one here would steal anything. Yet, she won t even look into the issue or talk to any of the employees.

  Erin Pena
2 weeks ago
Henson is the best place to get your jeep and get serviced! Thank yall so much! I will always come back!

  Donna Cuevas
4 months ago
Best car buying experience ever. From sales, to finance.

  Ashley
10 months ago
I have never had a better experience buying a car in my life! From the moment I walked in, I felt like family. I called ahead of time to line up the car I wanted to look at and they had it out and ready for me. They didn't try and upsell me for their own advantage. That showed me a lot, because every other time I have bought a car that always happens. I felt not only that they listened to me, they actually heard everything I was saying. Every person I spoke to was kind and genuine.... Which is very important when your making such a large and important purchase. I can NOT tell you enough how you should skip every other dealership and come straight here. I will never buy another car from any other dealership. I am so happy with the whole Henson family experience!! P.S. Bea was amazing!