Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joe
a month ago
Very courteous and speedy service. They double check and verify that the work was done correctly and that there were not any leaks after my oil and filter was changed. The pricing for the services performed was fair and are always having specials for the services offered.
Christopher Marceaux
2 months ago
The day of my visit was cold and windy, but the service the two gentlemen working on that Saturday provided was warm and welcoming. The team was quick and respectful, I'll definitely be back in the future. Maybe this review will help the franchise owner to consider the installation of heaters for days like that one.
Whitney Rector
3 months ago
The guys that were working when I went in on Friday did a phenomenal job!! Super nice and super easy to talk to. Wouldn't give up on getting my change oil light off after service til the issue was figured out! I'll definitely be back and reccomend them to my friends!
Shaun Hancock
2 months ago
I got here to change my oil and they were a little backed up. The guys here kept me updated the whole time while I was waiting offered my water and when it was my turn the guys were fast and did a great job. I ll definitely be going back to these guys.
Dellina Thompson
a week ago
I called to specifically ask if they had the supplies in stock before I drove the 35 minutes to get my oil change. When I was there, they informed me they don t have the supplies in stock and asked me to go purchase them at another location to bring them in. This is the second time now that this has happened as I ve tried to use them in the past.
Katherine Miller
3 weeks ago
I ve been to this location a few separate times and I ve always had a pleasant experience. The men are always greeting me with a friendly smile and get me in and out of there in a satisfactory time frame. I highly recommend!
kyle falkner
a month ago
Real friendly. Had more than one choice of aelect oil changes to choice from. From 50 to 100 dollars. Where everywhere else only had to quote u. Fast and friendly also
Trena Armstrong
6 months ago
I had the absolute best experience yesterday at Take 5. The 3 guys working were amazing and so polite and professional. They even gave me an ice cold bottle of water when I got there so I would have something to drink while a waited. I was in and out within 15 minutes. I will DEFINITELY be going back and will continue to give them my business from this day forward. They were very informative about everything they were doing and I loved that when one guy finished with the oil change another guy came in to check everything to make sure everything was good and tight. They told me that I really needed a new air filter but I didn't have the money to replace it right now so they cleaned it off as best they could so it would last longer for me. They never once pressured me into buying one right now and I really appreciated that. They completely understood that I couldn't afford it right now. They were young guys but where incredibly polite and you could tell they knew their job well. I advise everyone to use them the next time they need their oil changed
Ira Welch
a month ago
Quick and easy. Did not try to scam me into buying more things that I didn't need like usual oil change places do. Perfect customer service. I would give them 10 Stars if they let meEdit: Went back today, and they impressed me even more with their customer service. They definitely care about how people view them, and go above and beyond to make sure you leave happy. From the mechanics, all the way up to Corporate, these guys amaze me. By far the best oil change place to go in Southeast Texas. Hats off to yall
Kasey Sanders
4 weeks ago
The staff was so kind and respectful. The price was a little on the high end but definitely don t mind because the staff was so great! Absolutely will be going back .
Kinley Smith
6 months ago
These guys are absolutely phenomenal. I went in for an oil change and for several months I had issues with my airflow inside my vehicle, and in southeast Texas have a good air conditioning in your car is needed. so I mentioned it, not really expecting to get help but maybe just suggestions of what could be the issue.These guys pulled my car apart to first diagnose the issue and then calling me an extremely affordable price to repair. It was an extremely dirty air filter they had never been changed inside my car where the air flows. The cherry on top was when the particular filter I needed for my air conditioning was out of stock, one of the employees drove his personal vehicle to the auto part store and fixed it for me. Everything was great! I could not believe how easy and helpful this whole experience was. Other places may try to rip people off or make things overly complicated, not here!I had four kids with me at the time, and while we waited they gave us Popsicles and water.Reminder, this is an oil change business and they fixed something for me that is not in there normal services, that in itself was greatly greatly appreciated.The whole experience was amazing!Customer for life
Eric Isedore
a month ago
These guys are amazing, they took care of me for an oil change, remove Water from the fuel line, and flushing fuel on my radiator. They take their time to explain.
Gary Harding
2 weeks ago
They were very nice and fast. A lot of suggestive selling which not sure is good or bad. But I would go back
Priscilla Alsdurf
2 months ago
Always wonderful! The shop Forman and staff are always kind and make sure you re in tip top shape! Not to mention Veteran and Active duty friendly! They will always have my business!
Robert Flores
4 months ago
My oil was changed by the end. Bunch of bozos working the bay in-fighting and yelling at each other. One kid did a good job communicating with me. The manager was standing by allowing this wave of unprofessionalism spiral out of control. Pricing was a bit rich for a simple oil change too. I ll stay away in the future.
Shayna Tinsley
4 months ago
EVERYONE was super amazing and I felt almost entertained by them while my car was being serviced. Loved every minute of it and can't wait for my oil light to come on!
Cj Sirm
7 months ago
The most helpful and polite young men took care of my oil change the other day. I even remember their names which is amazing. Levy and Aaron went the extra mile. It was quick and easy, Just sat in my car while they worked. It was also affordable. Come get yr oil changed here - they make it too easy.Service: Oil changeService: Oil change
Tiffanee Simar
7 months ago
Take 5 is a great place to get your oil changed. The gentlemen working tried to turn me away to save me some money and get a few more thousand miles out of my oil before it actually needed changing. (7500 miles is a sweet spot mileage for me, and I get it done then just to be safe.) This isn't the first time that's happened, and I appreciated it more than they will ever know. They could have done it without letting me know my oil was fine and just taken my money, but they were HONEST.Definitely coming back!!Service: Oil change
Stormy Knight
a month ago
Did not check my wiper blades, did not check trans fluid, everything that was listed on my receipt that they check was not checked. The only thing done was they cleaned my filter, changed my oil and I asked them to refill my windshield cleaner.
Kenny Miller
a month ago
Went in for a simple oil change and they spent most of the time I was there trying to sell me services that I didn t need. Lumberton Location. I ll never go back.
Mrs. MgC
5 months ago
Had my oil change with great service. Greeted with a cool bottled water...Michael and Levi professional techs kept me informed in all stages of the work done. Service: Oil changeService: Oil change
Robert Woolsey
3 weeks ago
Pulled up and got me right in all the employees were professional and friendly. I will definitely be returning to them for services
Joe Jones
6 months ago
Great service. Really nice employees and management runs a clean and tight shop. Every young man there was very well trained! Management stays on top of the guys and aren t afraid to tell them they re wrong or jump in and help them out. Great shopServices: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Taryn Sullivan
a month ago
They were sweet and communicated with me about everything. Will definitely be going back and will be my go to for now on.
Earlynn Chessher
a month ago
I needed an oil change with an oil blend they didn't have and they let me bring my own oil and oil filter for an oil change. Charged a fair price. I will go back from now on for my oil changes.
Rhonda Hodnett
2 weeks ago
As a female I did not feel like I was taken advantage of. Thank you Noah, Josh and Michael. Fir your professional service
Mandy Oyler
7 months ago
Staff was efficient, appeared to communicate with each other well, and informed me of the status of my air filter. They didn't try and sell me a new filter, but showed it to me and stated I would more than likely need a new filter by the next oil change. They appear to be honest, which is a must when dealing with car maintenance.Service: Oil changeService: Oil change
Cara H
a year ago
I went to get my oil changed on 3/31/23. When I pulled up they immediately greeted me at my car and helped me pull into the bay. Two employees worked together to take my information while checking my fluids.They had several options with varying prices available, explained my choices very well, and had me in and out quickly.I found the entire situation very professional and convenient. The employees were knowledgeable and worked quickly. The employee changing my oil (I think his name was Devon?) went above and beyond, and explained that they allow you to come back for free top-offs as needed. My first time experience at Take 5 was great, will be back.Service: Oil change
Aimee McGallion
2 weeks ago
The guys are so friendly!! I was in and out! They are very knowledgeable and thorough!
Triskaideka thirteen
4 months ago
I was not prepared to pay a $129 for an oil change.Fortunately I got 25% off for being a veteran but it still cost me $99.It took a lot longer than 5 minutes but the people working on my car were very friendly