Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alex Wise
2 months ago
The employees are helpful, just would be nice if their prices were a little lower. It would be nice if prices were lower everywhere. Not only Advanced Auto Parts.

  Jered Walker
4 months ago
Always more than helpful and took extra time with me to help when I wasn't sure about what I needed exactly. So needless to say they will be getting my business from now on,Way to go with 5 star customer service!!!!

  Kevin TheGolfBallGuy Smith
7 months ago
I needed an AGM battery for my truck and they had it in stock. The guy installed it in about 10 minutes.

  Bradley Achord
a year ago
I just stopped in to pick up some RainX windshield washer fluid. They had it in stock, so I picked up three for my two vehicles. Nearly 20.00 for three gallons. The employee was nice, but 6.50/gallon is ridiculous.

  Jenny Lynn
3 years ago
Stopped in for decal for hard hat. Not much to choose from but they had some American flags with marked down sign so grabbed a pack went to pay didn't ring up that price guy said oh this is what they are though. We politely said we didn't want and left. No one in store at all. He said he just got there so if no one instore why not go check the sticker marked prices. False advertising has never been good.

  Kenneth LeBlanc
5 years ago
Good Auto parts store. The new manager is an automotive encyclopedia. He also has a pretty good team behind him. One person could use a happy pill but hey who am I to judge. I need one from time to time as well, like all of us. If you don't have it they will more than likely be able to get it for you. Prices are what you'd expect for the most part.

  Les Ochsner
5 years ago
Nice and clean. Well arranged but not well lighted for some reason. It also lacks having as large of an inventory as most auto part shops. The clerks are very helpful and friendly!

  Keith Rogers
4 years ago
I went in to get a new serpentine belt for my Ford F150. There were 3 associates on duty at the time I went in. Only the manager greeted me. It was very quiet in the store (I don't remember even a radio playing) and all the associates seemed very somber. I gave him the Gates brand part number for the belt I needed, but they don't carry Gates. That was ok, though, I wasn't stuck on any particular brand. I knew they loaned tools and I asked him if he had a break over bar I could borrow. He said they didn't but that he had a serpentine belt removal tool that I could pay for/buy and once I was done with the project I could return it for full credit. Altogether the belt and tool set me back $84 and change. The service was efficient and knowledgeable, and as long as you don't go in expecting/needing an uplifting or energizing shopping experience you won't be disappointed.

  Brad Kirkpatrick
2 years ago
Not often do I need to go into a parts store, but when I do it is great to have someone there that's know more about automotive parts then the computer. Would do business with a person of knowledge, rather then a computer box, n hard drive.

  Dominic Simons
2 years ago
Battery price changed and wasn't changed on shelf sticker got it for that price. Saved $60 best customer service no questions asked or rude behavior.

  Charlaine Corley
6 years ago
I needed windshield wipers . the associates not only help me find an affordable price but good quality. I needed the associate to put them on my car, they were more than courteous to do this for me.

  Maggie P
8 months ago
The guy on the dayshoft has horrible customer service skills and I told him as such

  Joann Hurles
2 years ago
I live about 1 hour away so I always, always call businesses before I get on the road.It's Saturday May 15th 2021.I called & a gentleman named Jaden (not sure of spelling)He looked up & priced my wheel bearings, the shop that recently completed work on my truck explained I would need a few other things not a pressing issue. Jaden was very pleasant & wasn't rushed at all while on the call. After wheel bearings I asked about a "oil sending unit" listed as other future item needed on my truck. Jaden not only looked it up he explained how it actually worked also explained how the type of wheel bearings were different than my other vehicle.When you are not face to face in a business the company has alot riding on the employee and it would be just too easy to call another place especially if I'm not physically already there in the business.Jaden and his attitude, personality & willingness to volunteer information how it actually works was extremely beneficial to me.Just because the service Jaden gave free over the phone I will, even if a little out of my way will do business @ Advance Auto on S.Main in Lumberton, Texas.Jaden would definitely be the reason I would suggest going to that particular business.Mr. Advance Auto boss, Jaden is bringing my business into your store. It's not a "well I'm already here, let's just get this & go". It a ," I will do business because of a very helpful, pleasant polite gentleman".He is someone that I would want helping my customers if were my store. Give him a raise, he's a keeper Sir/Ma'am.

  Matthew Newton
4 years ago
Great customer service. Austin went above and beyond to help me out. He gave me his personal cell in case I had continued issues. Awesome experience.

  Steven Veron
8 years ago
Fantastic store, they always take care of me. Even though you can buy online and pick up here. it's almost always the same price so I encourage everyone to buy in store so they earn more.

  Jim Nakumi
a year ago
Very reasonable prices and way cheaper than AutoZone or O'Reilly's. AutoZone and O'Reilly's do price matching but you still not saving anything!

  John Caldwell
6 years ago
Store was clean and organized. The staff were friendly and helpful. Someone was having barbecue for lunch in the back and the smell made me so hungry.

  Triskaideka thirteen
4 years ago
Items are very overpriced, the workers are nice.....I miss the days where the books were at the shelves and I could find my own part really fast...most part stores anymore seem to be full of workers that may or may not even own a car....I miss PepBoys of the 80s and 90s.

  Jennifer LaFauci
3 years ago
Staff was extremely knowledgeable, helpful, nice and polite. Didn't mind answering a thousand and one questions. Pleasant service!

  David Evan Catlett
2 years ago
Must be the best place to get parts for my ol' Jeep XJ. There is always at least one in the parking lot.

  Corey Firmin
4 years ago
Went to buy a battery and I asked Tracy if they could install it and she said we have tools then she had to see the battery and while she was looking I asked her if she knew how to change it all she said was nope so I left and went to o,Riley and bought one

  Fabian Gonzalez
a year ago
Trying to order a battery was like pulling teeth with this large man with single digit IQ. WOW they would have this clown serving people.

  dd s
4 years ago
Overpriced! Simple electrical relay was twice the price of competitors, and they failed to tell me electrical components are not returnable....take your business elesewhere and save some money and frustration

  David Soileau
2 years ago
Ordered side rails for my wife's truck. Never have any problems here

  Andre Tomlin
6 years ago
CSR top notch, went well above by calling around... Even checked competitors for a part just to help me. I will be back, for sure!

  Tommy Laurent
3 years ago
I take this part back and they would not take it because it was a sensor and electrical but it was never took out of the box they would not take it back and give me my money back or give me any score store credit

  Barrington Smith
3 years ago
This advanced auto parts store do know the business.. that mean a lot. They know the product n that key.

  Marion Hubbard
3 years ago
Needed gas cans after hurricane Laura and not only did they have them but they couldn't have been nicer. Thank you.

  Les Ochsner
4 years ago
Create automotive store. They will even do check engine light troubleshooting and I believe they will physically replace your battery for you you.

  Dwayne Hunt
2 years ago
Rep was unsure what we were looking for. Could use more training and parts education.