Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mary Sikes
6 days ago
These ladies are awesome ! I have found my new oil change business! They were having an issue with a fleet computer issue, Shannon was very apologetic and Jessie kept checking in on me to ensure I was doing fine. I even got water and some Gummies thank you ladies for your help and hard work! Keep it up!
Wilder
3 days ago
Under new management, time will tell if they last and go the distance. New manager is witty and efficient.. to me she seems knowledgeable. Speed will come in time let s hope greed does not! Prices need to come down everywhere not just here.
Kala Lawrence
6 days ago
I got my oil changed a couple weeks ago, it was a very hot day, before I even pulled up someone was a bringing an ice cold water out to me! They are always so kind, and every single one of them works so hard to make sure the customers needs are met. Everyone at take5 oil change in lufkin deserves a RAISE! They showed amazing communication skills, and worked together as a team to get the job done quickly and effectively!!
Jinny Schmidt
a week ago
Umm excuse me when did oil changes become so fun? Shannon the manager at Take 5 in Lufkin is beyond amazing. She s intelligent, funny, and witty. The way she speaks to her employees and trainees is uplifting and respectful. I was in and out so fast! The crew did a great job. This is where I ll be going from now on.
Peyton Shofner
2 weeks ago
The only reason we go here is SHANNON!! She s personable, hilarious & takes care of us every time. Her guys work hard & you can tell the place is run well & has a great atmosphere.
Zak Webster
a month ago
What usually is a very irritating part of vehicle maintenance was turned into one of the best parts of my day. Shannon was incredibly intuitive and welcoming and Joseph was remarkably fast and attentive to my vehicle. Would definitely recommend to everyone!
Wanda Hobbs
a month ago
THE BEST oil change experience I've had. They keep you informed with shoutouts for every stage of the oil change process and you know you won't leave there with a problem, because you hear the confirmations as they work down the checklists. Try it for yourself. You will not regret it.
Boyd Williams
2 months ago
The crew was awesome. The pit guy was new but did very well on a difficult truck (6.7 cummins diesel). The top tech was very good as well and very nice. The manager Ms. Shannon was absolutely fantastic. I like her.
Emma Wilson
a month ago
Mrs. Shannon is absolutely amazing. She took the time to talk me through everything she was doing to my vehicle. I am so appreciative for her kindness. I ve never felt more comfortable.
stacy scott
2 months ago
I should have left when I saw the price but I have anxiety and had already put off my oil change for too long, so I stayed. I paid $125 for an oil change and an air filter. They (3 workers) struggled for a good 10+min to get my air filter off and back on, using a power drill and regular screw drivers. I was there for over 30min even though I was the only customer the whole time. They only washed my front window and over inflated my tires to 37psi when max is 35. No vaccume or free car wash for that price and I chose the cheapest oil. The workers were friendly.
JAI ZianI
5 months ago
There were only two guys working the day I went to get an oil change, so I had to wait for them to finish the vehicle ahead of me. However, these guys were prompt, thorough, and professional. They showed me my air filter and oil dipstick to make sure I saw that my service was done properly. They were awesome. I even got a military discount. I will definitely go back and I highly recommend going here.Service: Oil change
Meagan Shumaker
a month ago
My experience was quick and painless, what you d hope for in an oil change the manager and tech were kind and knowledgeable and made me feel very welcome! I ll def go back for my next and any other services my suv needs.
Gina Mayfield
3 days ago
The staff was very sweet and professional, but the staff over the phone quoted me one price and when I got there it was another price. The manager did adjust it some, but it was still more then the quote.
Suzanne Stroud
2 weeks ago
The staff worked quickly and efficiently and gave me options on my oil change and air filter change. They were super friendly and I was on my way quickly.
Farris Developments
3 months ago
Service was fine.Cost is ridiculous.A typical oil change with nothing extra ran over $100. No name synthetic oil out of drum. That s absurd.I would not return.I see now why their website doesn t discuss pricing.The other place I use regularly is almost identical in every way except they use oil you have heard of and change about $60 for it.
Megan P
4 months ago
I went in on a Sunday morning and the staff was knowledgeable, professional, and efficient. We were greeted with bottles of water, Shannon inquired about what we needed, and they got to work right away. We didn t even have to get out of the car. I had my oil and air filter changed.
Dale Hill
4 months ago
Very fast oil change. They washed my windshield, filled the windshield washer reservoir, checked and filled all my tires, checked radiator, checked all my filters. They reminded me of years past when you actually got your vehicle serviced at a gas station.Little higher than the other places but worth it
Bob Ladd
5 months ago
Probably the most professional oil change I have ever been experienced. They do not play around. They worked together and had our oil change done in no time at all. Very impressive crew.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Shelley Gibbins
3 months ago
I ve used this place for years. Always quick and friendly service. They show you your air filter and dipstick after the service. Sometimes there is someone ahead of you but the wait is never long. I would highly recommend Take 5.
Ultroscious
5 days ago
Mechanic failed to replace the screws on the skid plate under the car. Noticed when the piece came loose and started scraping the ground shortly after getting an oil change here.
Josephine Hollingsworth
3 weeks ago
So I recently went there, and the lady and the young man, Did amazing job and made sure I was satisfied before I left. I want to appreciate them very much for all the hard work that they did and I would recommend them to anyone.
Kylie Carlton
a month ago
Single mom? Take your car here!! Single dad? Take your car here! Parents, tired? Take your car here . All PEOPLE who need car care?? Take your car here!! I am bound greatful for Joseph the pit guy, Shannon the manager and the oil change team for not only making my experience quit easy and efficient but for making my kids laugh and happy. For being open honest and not hustling me. Take5 in Lufkin tx off of timberland dr! You re my people! Take care of your car, trust these people! I appreciate yall! The team deserves raises! We have now taken our old diesel pick up, and our pretty new mom car! They handled both very well. We are car people and have always changed our own oil but finally have the money to pay and have it done for a change. It s hard to trust a place when you have always done it your self. This place has our business!
Jade Pouland
a month ago
Extremely expensive and they throw in extra oil and extra costs without telling you until AFTER they get done and it s time to pay and then don t make it right. Highly suggest going anywhere but here! Never again.
Stacy Perkins
6 months ago
I suppose they did a good job, but did forget to check my tire pressure and get the "maintenance needed" light turned off before I pulled out of the bay. I noticed immediately and they took care of it then and there. Very nice personnel, but I still feel like an oil change should never be this pricey...it is almost too much for people to handle anymore. It is more than double what it was three years ago!! It is getting ridiculous out there! Thank you for at least giving us the fleet rate, but I feel it is still too much for ten minutes to get my oil changed. Just my humble opinion. I am sure I will be back, but PLEASE try to loosen the financial screws on people. It is hard to swallow an oil change for that much money.Services: Tires, Oil change
Penny Tatum
a month ago
Shannon and Chris were wonderful! I have never laughed during an oil change but we had such a fun conversation!
Areli Ortiz
5 months ago
Best service I ve ever received at an oil change. Didn t have to get out of my car, it was extremely fast, and they were helpful and answered all my questions. Plus, when you become a customer they top off your gas and check your tires for free
Latricia Freeman
2 months ago
The Experience was AMAZING the manger and her team worked great together they communicated throughout the whole process with each other and also with me and let me not forget about clean the place was I highly recommend their Lufkin Tx shop.
Kathy Graham Barthley
3 months ago
When I got there they took care of me in just a few minutes it didn't take long for the process and they explained to me what was being done and they are very polite and nice. I'm very happy with the service.
Marlana Jackson
4 months ago
This place is amazing, I really recommend this place over any other place. Their customer service is on point. I will not be going anywhere else to get my oil change. THIS IS THE BEST PLACE IN TOWN.
Jim Mettlen
2 months ago
Broke my oil filer cover cage, said I hit something in the road and that's what broke it, but there's no damage to my cross member that is lower than the filter and there's no no damage to the undercarriage all the way back to my rear bumper. I was there for 2 hours before the said they couldn't get the replacement part to fix it for a few days and the put new oil in the car without changing filter, saying they would change it at a later date, when "the part comes in".