Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Punam Patel
a month ago
Very very good job. So happy to see my car it s look like New car. First time I put my car in other dealership, i used to put in Toyota ..I was scared but so happy when i see my car just look like new car. Thank you so much Justin.S and everyone who works on my car appreciate you guys . Thank you.
Dixie Lee
a week ago
We took my wrecked car here when I was out of town a couple years ago. I was going to send money orders to pay for our car after they told me it was okay. I arrived there early than expected, and then they told me they won t accept money orders because Kayla said money orders have a reputation to be scam. After having to wait more than 10 days to get my money orders cleared, they were trying to charge storage fees. I got there and the car was amazing, but they tried to charge me for my deductible twice. I would never go back because the customer service is horrible and they are never on the same page. If none of that happened, it would be 5/5.
Constance Parks
6 months ago
Precision did a wonderful job on my 2018 Honda Accord, they replaced my whole front bumper, and My Car looked brand new, and the customer service was great! Thank You Precision!!Service: Body & TrimService: Body & Trim
Bill Heck
a year ago
This is what the hood of our car looked like when we came to pick it up. After paying over 1000.00 for hail damage we were told that the dents we see were not caused by hail but by something else. We received no calls or any type of communication telling us about this or asking us if we wanted to pay more to get it fixed. Any company that would deliver this kind of work and not offer any type of a compromise is not a company I would ever want to take my vehicle to for hail or anything else for that matter.Service: Body & Trim
Gene Winchester
a year ago
Precision did an awesome job on my truck that was wrecked down the entire passenger side. I've looked it over really well and can't find any evidence of where it was hit or what they repaired. It's perfect! Plus, the people in the office are some of the nicest folks to work with. I recommend them highly!Services: Painting, Body & TrimServices: Painting, Body & Trim
mike eddins
a year ago
They repaired my truck due to a small fender bender. They kept the truck for 2.5 weeks but only worked in it for less than 1. They never called to let me know the status of the truck. I only had communication from my insurance company s app. The work was well done but took too long and I would have appreciated a phone call or two to let me know what the delays were going to be.Services: Painting, Body & Trim
Cheryl Matthews
11 months ago
Friendly and knowledgeable staffMy car looks perfectThanks so much!!Services: Painting, Body & TrimServices: Painting, Body & Trim
Stephanie Haynes
a year ago
On the morning ofOctober 10th I hit a deer on 94 coming into work from Huntsville. Amazingly I drove it into work & called my insurance. I chose Precision. Initially it was going to be totalled. However, after the evaluation by staff & technicians my Pilot was saved. The process from beginning to end was painless & the entire staff was more than helpful, thorough & very caring!! A huge thank you & shout out to Kayla, Jessica, Noel & all the wonderful technicians. I love you guys for saving my "Yeti"!!!Services: Transmission, Exhaust, Tires, Steering & suspension repair, Painting, Electrical, Auto engine diagnostic, Body & Trim, Welding, Brakes, Air conditioning, Battery
kirbsterr92
a year ago
The most wonderful thing about this place is the actual quality of work. I got hit in the side and they made my car look better then when i first got it. Also were willing to repaint parts of the car insurance wouldnt cover at a cheap rate for me. The willingness to assist is just off the scale here. I felt like i was working with family. Kirby raiting 9.8Services: Painting, Body & Trim
Emiley Medellin
2 years ago
SUPER SUPER helpful throughout the whole process! The staff is very sweet as well! I never had to go to a shop for an oil change let alone for collision repair but Noel and his crew definitely made it as easy as possible. If a body shop is ever needed again in the future, Precision is my go to!Service: Body & TrimService: Body & Trim
Jeremy Branske
4 months ago
No place else I would go. Precision cares about their customers and want to do the best job possible. Great people, good service, quality work. This is why I recommend them to all of our customers.Services: Painting, Body & TrimServices: Painting, Body & Trim
Bubba Boyer
2 years ago
I was in a minor fender bender and Precision Auto Body got my 2018 Honda Ridgeline in quickly and did a beautiful job fixing my front fender, bumper, fog lights and computer sensors. Looks like new again! Such an organized and professional business. Noel is great to work with and the office staff always answers the phone and answered all my questions and did a fantastic job working with my insurance company. Not that I want to have another accident, but if I do, I know where I ll take my vehicle!Services: Painting, Electrical, Body & Trim
Caitlin Barrett-Murphrey
3 years ago
Precision staff were professional and efficient. Delivered the best quote in town for a windshield replacement. When I picked my car up they had actually repaired a minor defect around the dash area, added bonus! 10/10 recommend.
Carman Fullerton
2 years ago
I had major collision damage, so I dropped my vehicle off at Precision. Noel and his team went above and beyond to ensure our vehicle was to our liking. The utmost professionalism and courteous service. We will bring our vehicle back without any hesitation.Services: Painting, Body & TrimServices: Painting, Body & Trim
April
a year ago
Took a two-month-old vehicle in for minor repairs. When I receive my vehicle it was filthy on the inside, there was dust everywhere like they had my vehicle open to the elements. When they "cleaned the interior, there scratches all in my display from I guess a dirty cloth. I ended up having to go to s&w paint and body, for the repairs to actually be fixed.
Lisa Forge
8 months ago
I like the job that was done on my truck quick and very effective customer service was excellent I would highly recommend
Peggy Krull
2 years ago
I had the best experience with this company. The friendly out of their way to be helpful.Awesome. I would recommend them and AB Auto repair as the best in Lufkin. You cannot go wrong. They repaired my son's 1998 Pickup to look brand new. Thank all of you great people.
Hector Alvarez
6 years ago
I was very pleased with the staff at Precision they are polite and freindly. I took my Toyota Highlander in for an estimate to replace the front bumper and their price was reasonable. They were able to get me in and out and they did a great job. I would highly recommend them to anyone that needs body work done to their vehicle's.
Angie and Gene Chaney
5 years ago
I highly recommend Precision Auto. I had them make repairs to my Toyota Tundra after hitting a deer. The work they did was exceptional I honestly didn t recognize my truck when I first saw it. The work was completed in 7 days and came as a big surprise. The interactions with the staff was always courteous and friendly. If I have other repair needs I will absolutely use Precision Auto
Wayne Butt
3 years ago
All set with Noel to turn my new truck in for repairs. Very friendly staff! Funny running into Mom's Diner daughter while talking about great food there. UPDATE: They did an awesome job on the repair and I am one happy camper!Service: Body & TrimService: Body & Trim
Kenny Foster
a year ago
Dwayne and his team did an excellent job of repairing my truck to better than pre accident condition. I would recommend their services to anyone.Services: Painting, Body & TrimServices: Painting, Body & Trim
regenae minshew
2 years ago
We had a Wonderful experience with this business!! Great Customer service!! Excellent body work!! Best place in town to get your car repaired!! Noel, Kayla and Jessica were extremely helpful!!Services: Painting, Auto engine diagnostic, Body & Trim, Air conditioningServices: Painting, Auto engine diagnostic, Body & Trim, Air conditioning
Justin Sory
a year ago
Best auto-body repair in Lufkin. Friendly, fast, and they work with you so it's an easy process. The detailing is next level too.Services: Transmission, Steering & suspension repair, Painting, Body & TrimServices: Transmission, Steering & suspension repair, Painting, Body & Trim
Krissa Mayo
a year ago
DO NOT USE! worst place! Rude people! Can not stress enough on how far away to stay! Car repair not completed! Wouldn t use photos of the accident for the insurance! I ended up have to do everything myself and it saved us over 6,000$ this place was trying to make me pay! Use any other place besides this one!Service: Auto engine diagnosticService: Auto engine diagnostic
Chris Ward
3 years ago
All the people associated with Precision is top notch! They are very courteous, always professional and keep you up to date with what s going on. They are also my preferred by my insurance company.Service: Body & TrimService: Body & Trim
Joyce Pate
a year ago
May be more than painting and body trim. They repaired our truck from where the deer ran into the driver s side front door and front fender.Services: Painting, Body & TrimServices: Painting, Body & Trim
Christian Dempsey
a year ago
Absolutely best customer care, hands down. Excellent work. I have used their services more than once and they never disappoint.Services: Painting, Body & TrimServices: Painting, Body & Trim
James Murray
a year ago
Great staff and repaired vehicle as new. Stayed in contact with updates and made sure I was kept in the loop of what s going on with parts.
Steve Carter
4 years ago
I took my 2016 Ram 2500 to them with left side bumper damage which included fog lamp and the plastic parts on bottom from hitting a dog. Insurance claim was over 7000 dollars. I requested the parts back that was replaced with no visible damage which included both head lamps and the grill they would only give me the head lamps and both had holes knocked in them the right side was busted on the outside. Myself and 4 other ppl inspected the truck before taking it there and was no damage to the head lamps or grill. Correction: The Owner contacted me right away after reading this review and was very concerned, after talking with him and the Manager problem has been resolved and now I realize why the parts was replaced and that they have great pride in there work. Was able to look at my grill and the left corner plastic mount was broke out. Very pleased with this company now that I understand why and how they operate. SC
Mark Newton
a year ago
The best auto body repair in East texas exceptional in all aspects!! I have used this shop on numerous occasions and each time they exceed the previous experience!!Service: Body & TrimService: Body & Trim