Suncity Motors

4.4 (141)

  1313 19th St, Lubbock, TX 79401
  (806) 407-5999
  suncitymotors.us
  Claimed

Used car dealer

Accessibility

  • Wheelchair accessible parking lot

Payments

  • Debit cards

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  doriannimus
2 months ago
Josh is the best!! I recommend speaking with him when buying a new vehicle. He made me feel very comfortable and made it super easy to make a decision, and I was out the door with a new ride in less than a hour :)! Thank you again!!!!

  Chris Flores
2 days ago
*REVIEW UPDATED IN RESPONSE TO OwNeRs REPLY*DO NOT BUY FROM THIS PLACE!!! I sadly, fell for buying a piece of junk from here just like everyone else. Paid 7500 for a vehicle and the same exact day the car was leaking tons of oil. I. Brought the car back right away and supposedly it was just a screw . I then took the car home and a few days later the car is leaking oil again. I then take the car back to them and they charge me 260 to fix the issue, ok cool. Shortly after just a couple more days later the cars leaking coolant everywhere. At this point I decide to take the car to an actual mechanic shop and now iam basically stuck with a LEMON!!! 6 THOUSAND is what it s going to cost me to fix every issue found with the piece of junk SUNCITY MOTORS SOLD ME. Please please please DO NOT BUY FROM THIS PLACE!!!!!!!!! Since I can t reply back to their response first off I was never GIVEN A DISCOUNT! I talked you down from the ridiculous price you had this junk of a car listed for!! Also I was never informed of any warranty s ! To the OwNeR you buy and sell lemons KARMA WILL COME AROUND AND WHEN IT DOES (: (: (: (: (: you ll remember every single person you did dirty I should ve took my money else where POS CLOWN SCAM ARTIST. Majority of the five star reviews on here is cause they tell you to rate five stars for a T-shirt LMAO.

  Nathaniel Valdez
a month ago
Let s get this straight. Never offered warranty never offered anything, these replies are lies. The car I got has oil all over the engine bay and the lower control arm was damaged like it was used off-roading and the fog light was stood up by a box so that it wouldn t look broken. I bet there s damage in the engine too.

  Cassandra H
2 months ago
I had great service got my 2021 accent fromhere! I will definitely recommend to my family and friends! Thank you for the beautiful vehicle!

  Travis Jones
a year ago
Great experience. Good communication and willing to stay late since we had a 2 hour drive out there to purchase a car from them. Very professional and hope to see them expand.

  Tony Trevino
2 weeks ago
Very helpful and accurate description of a great vehicle Josh helped me out with!!! Great place for a car I definitely recommend

  Catherine Kohl
a year ago
DO NOT GO HERE!Went to test drive this car. With over 200k miles wants $3200.00. Not budging on price. Not even willing to budge. Spent 2 min in office.Don t bother. Unfriendly and rude.Racist????? Omg get real. You were rude!

  Izaih Harris
a month ago
Hunter was a great salesman who helped us get in our car first try thanks very much to sun city auto

  Angela Quintero
a month ago
Real nice and helpful straight forward and wasn t messing around about getting u into a car!

  shawn gabel
4 months ago
Reasonable to work with, no problems! Would return when looking for used cars. Great experience!

  Leeanndra Martinez
2 months ago
Robert and Josh are so amazing they did their job right for us we got in the right vehicle for us we loved it

  Lorenzo Machado
a month ago
Was not pushy at all respected my price range and got a car I felt comfortable with!

  Ryan Moller
8 months ago
These guys were the bomb!!! Just bought a badass dodge charger super b at a reduced price!!! If you need a vehicle come see these guys!

  Jj Dunn
a year ago
Greatest experience I have ever had with any company , got us into a vehicle within a hour and explain everything to us. Great people , clean office , I definitely recommend

  Rayy ortiz
a month ago
Josh was the best helping me out !! Definitely will come back

  Jennifer Freeman
7 months ago
I debated back and forth about posting this simply because I have seen that when people post negative reviews about this company, the owner comes on and bashes the customers, making it sound like they were in the wrong and their cars were fine before the owners negligence. I'm here to tell you, that's entirely false! We bought a cash car, paid in full on Friday evening before just before they closed. We were excited for our son! The salesman seemed super nice and at the time, they seemed honest. So much so that we thought about referring friends and family to get cars from here. However, later that same night, the car began loosing power and would not go over 20 mph. Fearing that it was the cvt, we took it back to the dealership first thing the next morning, as transmissions are no joke! One of the pricier components to go out. Again, the salesman was super nice. He told me they'd make it right, one way or another. The owner, not so much. He kept saying he didn't think it was the transmission, and we should've bought the warranty. Fact is, a) the warranty only covers a very limited amount of stuff, and the full transmission isn't one of them b) dude, it hasn't even been 24 hours!!!! A warranty should NOT be your crutch to carry and sell such defective cars that they are undrivable the same day of purchase!!!! And c) have a little heart- stand behind the cars you sell and don't defraud by selling them a lemon. His only suggestion was that it was the battery, and that he'd get us his rate on a new one. He wasn't shelling out any money to help with anything, just getting us a "discount" on a new battery. We left hopeful that the battery was all that was wrong. Unfortunately, it was not. A months worth of trying to diagnose the vehicle ourselves and thru our Mechanix, lead the car directly to the Nissan dealership for thorough tests, and a diagnose of a faulty cvt, exactly what we thought it was in the first place. My husband called the dealership, got the nice salesman on the phone, but the owner was not there. He said he'd talk to the owner about what they could do to help and call back, of course no return call. We were also weary about them repairing it....how bad of a job would they do with it, even though they didnt even offer to. We went ahead and took it to a mechanic to fix the transmission, $4500 bill... after paying $5400 cash for this lemon of a car. It's sad. I really wish there was a dealer we could trust to not do stuff like this to us. We work extremely hard for our money. Please be weary of this dealership. The salesman is nice, I don't hold him at fault- he can only do so much...but the owner of this business is shady. And I know he'll come back on here and bad mouth me bc I've seen him do it to others, just be careful who you do business with. And know that he'll spin it however he can to make it sound like he didn't do anything wrong. I could NEVER sell a car like this to a person! It would destroy me to do that to someone.Update: after reading his response, he did exactly as I mentioned above- but with lies tacked on as well. Car was taken back one day after purchase. We've only had the car for about 1 month now after all our efforts to diagnose the vehicle. But he did say one thing that was accurate- we did make a mistake. However, that mistake was buying from suncity at all. We were extremely polite to him throughout everything (even with him shoving the fact that we didn't purchase the warranty down our throats the very next day- we've never bought a warranty on a cash car and expected the car to at least have a good transmission and motor- don't you expect to purchase a drivable car at least when you make a purchase????), and I promise you, our son did not wreck the transmission, that's almost laughable. It was messed up before he even saw it. But you know what, I believe in karma. One day I believe he'll find his.

  It s Tee
6 months ago
Love The Atmosphere Of SunCity Motors! Robert Provided The BEST Excellent Customer Service Experience Ever And Made This Process So Smooth. I d Send Anyone Too SunCity Motors EVERYTIME !! Thank You Again So Much !!!

  Estela Cortez
8 months ago
Love my new truck! Thank you everyone at suncity for getting me in my new truck!

  Abdon Rangel
a month ago
Rabit and Josh help out a lot definitely coming back

  Art Botello
10 months ago
Excellent Service!! Attention to detail I would definitely go back and do business with them again!! Johnny and the staff were kind and helpful with all the questions we had!! And the truck was Awesome!!

  Regent 09
6 months ago
Car broke down one after cash purchase. The made an attempt to up sale us to a more expensive vehicle. One of those had major cosmetic issues.Three months ago I posted on the lemon I I pain for, which isn't in my name.This morning I found my daughter telling me how the heater doesn't workwork.

  Nina Hernandez
2 months ago
Very friendly, kind and helpful staff. Would recommend to family and friends.

  Rolando Ordonez Jr
2 months ago
Awesome experience. Thank you for your great service.

  jj torres
a year ago
I had a great experience here. They were so helpful and stayed late so i could get there from out of town. They had everything ready when I got there. The vehicle was in perfect condition. They were super nice to me and my family. I love my new car. They have a lot of nice vehicles that are low mileage. I highly recommend them for anyone buying a used car.

  Ida Verbena
a year ago
I highly recommend this dealership if you are in need of a good vehicle. I was assisted by Johnny Cabe who was so helpful from start to closing of my purchase. He answered every question that I had, very friendly and professional. This was honestly the best car buying experience I've ever had!!

  Leah Marie
a month ago
Josh is amazing! Great customer service

  Ac Alexander
2 months ago
Great service, efficient, and very welcoming definitely a 10 out of 10!

  Ceciliamy music Ontiveros
9 months ago
I don't recommended any1 to go ther all they want is your money!! They well say anything!! Left with a car that supposedly ran great and guess what the the next day we had to put a battery then 2 days later an alternator then 3 days the compressor and on an on..don't trust them!!!

  Maria Moya
9 months ago
We had a great experience getting us a new vehicle. 2016 Jeep. Customer service was excellent. If you need a car or SUV come to Suncity Motors.

  Aracely Sotelo
8 months ago
Good Dealership. Helpful and nice . Best Price on my now Hyundai .had many single owned vehicles in lot

  Opening Hours

Monday 10 AM-6 PM
Tuesday 10 AM-6 PM
Wednesday 10 AM-7 PM
Thursday 10 AM-7 PM
Friday 10 AM-6 PM
Saturday 10 AM-4:30 PM
Sunday Closed

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