Pollard Friendly Ford Parts And Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Erik Scherer
11 months ago
I took my car there to handle a bunch of recalls, they were very friendly over the phone and told me they could probably knock them out over the course of 1-2 days. 2+ weeks later, I finally got my car back. But I don't really blame them, I went by there several times and they were super slammed and had tons of cars there being worked on. Only thing I would like better is communication of where they were at with my car. Days would go by without a update and I had to call several times before getting a answer.I also used the shuttle van to drop off and pick up my car, and that was awesome. Very friendly guy and called me to give me updates of how long it would be and was a great experience. That guy doesn't get paid enough!

  Kim Edler
7 months ago
Brent, in service, helped me with drivers assistance programs on my 2019 Escape. Helped me happily and was very knowledgeable.

  Gilbert Valdez
a year ago
These guys are awesome. David was awesome called me and told me what I need before they did the work and answered all my questions. Great job will definitely be back

  Glenda Ward
2 years ago
They take very good care of us and our vehicles. Have bought 8 brand new vehicles from them in 10 years. We get red carpet treatment from sales to service.

  Lee Jackson
2 years ago
We recently took our F350 in for recall work and some service work. Pollard had Competent service techs / mechanics but the young service writer lacked follow up or the courtesy to return phone calls checking on status and to see what day it would be ready as we live out of town.

  Joseph Hiers
8 months ago
Idk who it was but this big white guy is the most negative person I've ever met. Someone correct him.

  Michael Suniga
3 years ago
Brought my truck in for an oil change and tire rotation on March 6th. I suspected my tires were not being rotated from the previous service so I marked my tires with kids chalk and sure enough, the tires were not rotated. Not even sure if the oil was changed.

  T Galvan
a year ago
My place to purchase vehicles and get them maintain.Pollard Friendly Ford, yes indeed.

  John Wilson
6 months ago
Very good service enjoyed the experience

  Aphrus Locker
2 years ago
Great staff, great service. Fast and friendly. They also were very economical.

  Samuel Basquez
2 years ago
Friendly staff never have to wait long always listen to my concerns. I really appreciate that

  Denver Bruner
2 years ago
Wes is a very good salesperson. Great experience

  Albert Cerna
2 years ago
Great service, parts people great on contacting when parts are in stock

  Apolonio Perez
2 years ago
They are excellent with customers

  Donna Diamond
2 years ago
Great service .