Jim Phillips Automotive Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chris Wiki Wedding
2 months ago
Best service ever! Had to get towed to them and everyone was super kind and helpful. They resolved the issue quickly, make sure my truck is safe to drive, and have me great recommendations and tips! Everyone was extremely nice, and I know they are the first place I will call if I need any work or I m stuck somewhere and need to get towed to a shop. Thank you!!!!

  Maddie warner
6 months ago
Amazing staff who do an amazing job and take pride in their work and makes sure everything is perfect before returning vehicle! Jeep came out driving better than before the engine light even came on! will definitely recommend to everyone!Service: General repairs & maintenanceService: General repairs & maintenance

  Ruben Campos
6 months ago
I have a student attending school in Lubbock which is hours away from home. He was having electrical issues with his vehicle. I called Jim Phillips Auto and was told they could get me in the following day. They went out of their way to find me a part that had been on back order. This will be my repair shop for any future issues. Honest, informative, and customer service was Excellent.Service: Electrical repair

  Cody Perry
11 months ago
Jim Phillips is awesome. Needed an O2 sensor replaced and had already had the diagnostic worked up at another shop. They were super chill to work with, waived my diagnostic fee, and took care of the O2 sensor without any problems. Best part is they could tell me the exact price to the cent to get the repair done before I brought the car in, and got it done within a day just like they said they would. This is an honest auto shop that does good work, and I'd feel safe putting my family in any car that they work on.Service: Auto engine diagnostic

  Benita Bradford
10 months ago
Thank you so much for taking such good care of my sister, Ruth, today and her car. She is handicapped and depends so much on her car. I am so glad you repaired it and also checked it over in one day. Thank you so much

  Randy McGuire
11 months ago
We've been using Tommy and his crew for many years. They are just amazing and very trustworthy. I don't hesitate to recommend them.

  Oklahoma Girl
a year ago
I have been going to Phillips Automotive for many years from vehicle inspections to a/c problems and I have never had anything but a good experience. Tommy and everyone who works there are friendly, honest and very knowledgeable. I know when I take my truck in, it's in good hands and the work will be done right. I highly recommend them. I wouldn't go anywhere else.

  Justin W.
2 years ago
This place is fantastic! From the moment I walked in, I was treated very kindly. Tommy took my car and had one of his guys give me a ride home, which was above and beyond what they had to do.Called me when work was beginning on my car, just to keep me in the loop on the timetable. After the first (I needed two things,) repair was finished, he called again to confirm prices and talk about timetable for that as well.In the end, I brought my car in on a Friday morning and was out the door by 4:30 that same day. The prices were more than fair, and I would definitely recommend them to anyone!(P.S. they don't change oil, so the 1-star review you may have read talking about that was mistaken. There is an oil-change place adjacent to this building however.)Services: Electrical repair, General repairs & maintenance

  Zach Bean
a year ago
Mechanic shops have been places I have hated going for a long time. I m never sure if I can trust what I m told or if the problem actually got fixed.With Tommy over at Jim Phillips, you get unmatched customer service and unwavering integrity. He takes great care of his customer by going above and beyond in all aspects of his job. He fixes what needs to be fixed, keeps the customer informed along the way, and charges a fair price for his work.If your car or truck needs repair, you can trust him. I know our family does.

  Lisa Miller
11 months ago
Tommy, Andre, and the team are amazing! They took my misfiring van in and got me back on the road in expert time!! Can t say enough thank you s! Caring, professional, expert, and fair!Service: Engine repairService: Engine repair

  Eel Ruiz
2 years ago
Best mechanic. Period. Will never go back to my factory mechanic for truck issues. Honest. Rapid service. Super customer service. Came highly recommended, and now i see why. True, some prices for services may be slightly higher, but you are paying for excellence and honesty. Well worth it! Quality work by quality people.

  Ryan Moloney
2 years ago
Phenomenal service at a great value price. My truck's starter went out right before I needed to leave town and these gentlemen fit me in their schedule and beat their estimated time to complete the work. I would highly recommend their services to anyone.

  Michelle Nicole
5 years ago
The best service I have ever had for my car. The entire staff is so nice and helpful when someone that has no idea about cars is trying to understand what s wrong. They took the time to make sure I understood the issue and how they fixed it. The pricing is super fair and the work is done perfectly. 10/10 totally will be recommending to everyone. Thanks you guys!

  Mary Lou Vasquez
a year ago
Brought my car here 2-3 times (warrantied) they never could find anything wrong with my car??? I would drive it home and then it was doing the same thing,wouldn't start...On top of that they messed up the electrical window buttons. Called them & was told that's why they don't work on cars that are older than a 2000, I wouldn't call it an automotive shop if I can''t fix a 1999...by the way my car is a 2000....What a waste of time....

  patty
7 years ago
My husband and I have been taking our personal and work cars to Tommy (owner) for 8 years now. What an honest, gentleman with excellent mechanics. Most importantly, if something doesn't need fixing, Tommy explains why you shouldn't spend the money. If something does need fixing, again, Tommy explains why and does what he can to save you some money. We highly recommend Jim Phillips.

  Wade Helton
a year ago
These guys are absolutely amazing. They give 110% in everything they do. They are the only mechanic we use and I would suggest you do the same.Service: General repairs & maintenanceService: General repairs & maintenance

  Nancy Ormon
a year ago
We Brought our car in this morning for some repairs that happened suddenly. They were able to get to us immediately and got us out the same day super friendly staff would definitely recommendService: General repairs & maintenanceService: General repairs & maintenance

  Alex Pierce
2 years ago
These guys forgot to put the nut back on the oil Pan all the way the way so My vehicle slowly ran out of oil until it suddenly stopped working and did so much damage the engine that it could not be repaired. Even though they had record of my visit who does my visit and video footage did nothing to help me and my life really fell apart because i live way out in the country and no longer had a vehicle. I lost my job and frequently got stranded. This place is terrible in how they fix their mistakes .Service: Oil change

  Russell Horne
2 months ago
Honest mechanic. Charges the right price.

  Shelli Gunther
3 years ago
The guys were very nice and friendly. I was on a time restraint and they changed my battery quickly and I was on my way. I will definitely be doing business with them again.

  Aileen Olsson
2 years ago
I love them. Not only did they fix my car in a timely manner, but they were really nice.

  Bob Brandt
6 years ago
I refer everyone I can to Jim Phillips. I have known Tommy for many years and he is one of the most honest people i have ever met. If they can't fix something they say so rather than taking your money like many places.

  Joy Sung
a year ago
I ve been coming here for all my car inspections many years, and I m always satisfied by their high efficiency.

  Joe Flores
2 months ago
Great job in short time.

  Bob Joyce
2 years ago
This is my second time to have my car repaired. The service was exceptional and I will always use your service.

  Diana
a year ago
I can do nothing but PRAISE this shop for repairing my water pump & anti-freeze leaks Jim Phillips Automotive is Da BOMB There aren t enough gold stars to give them Service: Engine repairService: Engine repair

  Carl Russell
3 months ago
Great place to do business!

  Danny Deanda
3 months ago
My go to vehicle maintenance service provider.

  Robert T
2 years ago
Great service. They helped fix/inspect my car quickly. Thank you

  Beth Hinojosa
7 years ago
Just wanted to say how awesome these guys are. Totally made my day. They were so friendly, fast, and FAIR! Those are qualities that are hard to find in a company sometimes