Driver's Edge Car Audio

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alan Cummins
6 months ago
Man this place is awesome. Guys are so helpful. Their expertise blows my mind! I told them what I wanted for my truck and they built a list for me that suited my needs. They showed and explained everything to me down to the very last detail. I m sorry I can t remember the 2 guys names but they were amazing. Their knowledge alone has made my mind up. As soon as I have enough money you guys will have my business! Thank you guys for looking after me so well.

  Morgan Harmony
3 months ago
DO NOT GO HERE. I REPEAT.. DO NOT. I got all new speakers in my Jeep as well as Apple Carplay Kenwood radio. I had to come in at least 3 different times AFTER getting it installed. The reason their labor is so cheap is because they don t know how to install anything. My radio went out on 2 different occasions within 2 months of getting it installed. On one occasion I was in Destin, Florida and went to another audio shop to get it re-wired. They did a fabulous job because my radio has not gone completely out since then but still will turn Carplay on and off every once in a while. My phone calls still have an echo to this day, there are popping sounds when playing music, and my steering wheel controls have officially lost all use. I ve been told by many audio shops that although I am still under warranty, I should not go back to get it fixed here. The audio shop in Florida actually talked to Driver s Edge on the phone and told me they were a lost cause. They said that my whole car had to be completely redone. Spend a few more bucks somewhere else because you will lose more money going here. The main guy will go to the back to grab his mommy when he doesn t know what to do. During my install they ruined the first radio with a drill and had to replace it. This was after trying to give my car back with a DENT in the dashboard kit. When you see them answering all of these negative comments in all caps saying they were willing to fix it, I promise they were not. Listen to the bad comments. They will also vape outside and smell like cigarettes. Trashy, unprofessional, uneducated, lying losers.

  Derek Friend
2 months ago
I m new to Lubbock Texas 3years to date so I was iffy on what car audio shop to choose from .Wound up at *Drivers Edge* located on ave qNow idc who you are you will always here bad and good but drivers edge sells a few different brands so I chose themVelda the owner instantly start talking to me about audio and all my favorite stuff love the ladie very friendly and honest and you can feel her passion about audio wether it s home a car audioDean Velda s husband installs and is just as friendly as her great peopleAndrew store manager became a friend instantly . He knew my number by heart the first time I called Very knowledgeable group of people couldn t b more happierDoor speakers4x Ds 18 pro 6.5 red tipSubwoofer4 audio pop bdc4 154 sundown as v2 122 sundown xv3 15 d21 kensood excel on Shalow mountAmpsSundown sfb 30002Sundown sfb 50001 sundown sia 30003 audiopioe 3000 op I llConverters2 jL audio loc 22PAC steering control x2Misc wire and amp kits

  ian de guzman
a year ago
I brought in a 2008 rav4 for a android audio head unit swap. The unit didn t come up with a manual and the guys did it as they could have done. Clean install and all. And then some of the ports for usb aint working and the gps gets screwed up a lot. I called the manufacturer and they told me that I should have installed the antenna farther away from the unit. I was annoyed at the manufacturer not sending installation instructions so I went back to the guys and told them what the manufacturer said. no questions asked they re did part of the install with not extra charge and all the features of the head unit went 100% working. These boys are legit. Hands down the best place to put ypur money with if you want a clean job with good aftersales service!!! If I could give more stars I will.

  Kamron Tidwell
9 months ago
The folks running this place are absolutely phenomenal. They went above and beyond to make sure that I received what I wanted and made sure that it was done right 100%. I will absolutely be bringing in every vehicle I own to have systems installed and windows tinted! My toddler daughter loved the staff and had a great time interacting with everybody while we waited! Thank you for excellent service.

  Brett Miller
10 months ago
Drivers edge is awesome! They helped me install an alpine and JL system in my bronco and I got the most for my money and the highest quality work. Everything they did is awesome and they were so helpful. I got quotes from other stereo stores in Odessa and Midland and they were way more expensive for less equipment. Thank you drivers edge for such a great install! Go to these guys for all your car audio needs!

  Mjdchicken (mjdchcken)
8 months ago
Sold me a head unit for 500$ that began freezing and was un-usable within 3 months. I sent it in for warranty and got a new unit that they now want 120$ to reinstall. Be careful and steer clear i thought these were the good guys :(

  Henry Tijerina
a year ago
I had a very good experience was shown how to work my Radio and all the other good things come with it Drivers Edge is the place to take ur ride well taken care of the only ones I use for both of my cars their waiting on u

  Jaime Kerr
a year ago
I don't have enough good words to say about how quality of an install they did on my sons truck. We called on a Friday and they had us in the next day, and got us in and out within 3 hours. They listened to what I wanted and didn't try to over sell us or take advantage of someone who knows nothing about car audio. Very nice group of people who do quality work. Highly recommend.

  ryan johnson
a year ago
Very professional shop. They Got my 63 mercury comet sounding amazing!! Highly recommend!!

  Monica Gonzales
10 months ago
I have 3 kids and needed my back screens working for our road trip. Dean kindly solved our problems while my 2 year old grabbed at his head light and his face. We thank you Mr. Dean for good customer service and your gentleness towards my baby.

  Frank Saiz
7 months ago
Dean and Andrew and their staff were very helpful installing a system in my vehicle promptly at a reasonable price. This was my second time using drivers edge.

  Ben Dubberly
10 months ago
Knowledgeable staff who weren't afraid to answer questions. They weren't just interested in selling me something, which is unique among mobile audio stores in Lubbock now. If you're serious about your jam, go there!

  Tony Varela
a year ago
These guys are great! They aim to please their customers! I have had two different vehicles in this shop and other times I was more than pleased with the outcome. I definitely recommend Driver's Edge!

  Cody Carranza
10 months ago
Great people that work here real easy to talk to and know what they are doing and talking about been here twice now and both times came to upgrade my speakers to my vehicle and Ive been well taken care of both times 5 stars for sure!

  Kolby Cook
a year ago
This was my second experience using Drivers Edge Car Audio. As soon as I walked in I was greeted by the staff and quickly taken care of. These guys were able to help me find what I was looking for on top of a full stereo install in less than an hour !!! The staff was very friendly and helpful. I was extremely impressed with the speed and quality of their work. I highly recommend.

  Doris
a year ago
Horrible experience funny restocking feeI am here for Apple CarPlay. I bought a $ 319.99 part with a plan over 1000$ without labor fee on the first day, and went to the store the next day to ask if there was a better solution. The store had a bad attitude and was ambiguous about the price. Finally, they give the bill showed that the labor fee added 6.5 hours! Hahaha I am not rich, I decided to return the first part I bought $319.99 but they ask for a restocking fee 50$.You waste time on me, SO DO I also bad mood so rude .. I am just a girl in 20s .. restocking fee 50$. Is this the way you earn money???

  Fabian Lozano
8 months ago
Super trashy and sketchy ppl got me for 200 bucks because they don't know what there doing. Trying to sale you stuff you don't need instead of being honest. I don't recommend this audio store to any one. God is gonna make it right! Believe that!

  T Ferrer
a year ago
I don t remember who actually worked on my car but everyone there was friendly and the work was prompt. Of course they ll sell you a full-fledged stereo system if that is what you were looking for. And I would ve bought one if that was really needed. But I mainly use my audio in my car for recorded books. In troubleshooting the audio issue that I came for, they found a wire that had gotten loose in the trunk speaker. That was the only cause and the root cause of the audio issues I was having. So all I had to pay for was the labor. I left there satisfied with their courtesy and professionalism. I would consider them again for audio needs in the future.

  Jerod Starch
2 years ago
I am impressed with selection, customer service, and knowledge of staff. I bought my system for my F350 Black Widow about 4 months ago. I went back to see them for some fine tuning and small adjustments. I really appreciated the owner taking the time to engage and just have a nice conversation. 2 of my employees and a friend have been over to see Drivers Edge Audio to get systems with the same experience. Oh, and for any of the reviews that complain about price .You can get a system that fits your preference and budget. The higher the quality, naturally the more you will have invested in your system! THANK YOU DRIVERS EDGE!

  Nino Rendon
2 years ago
Very fast service. Fair prices. Gave me exactly what I asked for. System sounds great! Thanks.

  Mittie Goff
2 years ago
People friendly, knowledgeable and know their products. Posted signs for warranties by their business are on several locations around business and are clear to read along with other stated signs of what their warranty IS NOT. All were very professional while I was a visitor in their store to for short visit for friend on an unrelated business. Clean, well lighted and products are organized. Entry to building is off of Ave Q with parking to the east of the building off of a side street. Enjoyed talking with the folks in this business and made to feel welcome by Owners and employees alike.

  Matthew Ellison
2 years ago
Staff was incredibly friendly. I had a unique situation in purchasing my system and they handled it with class! The owner is an awesome lady! Extremely knowledgeable, and made sure herself that I was taken care of!10 Stars, will be going back for sure!!!!

  Bill Locke
a year ago
I had some problems with my system that I installed myself not a professional and made some mistakes. The people at this location Did a fantastic job and customer service for service and seeing the concerns of what needs to be fixed in the future. I highly recommend going to this audio place for all your needs fantastic customer service..

  Sonja Schroeder
a year ago
II am from Albuquerque and was passing through Lubbock with my husband. My trucks car alarm would not turn off. After trying to work on it for an hour, I looked up car alarm services. It was past closing time and we caught Dean the owner outside. He fixed my alarm no questions asked,, and we were happily on our way. Thank you Dean!You are very appreciated!

  Justin Holt
3 years ago
These guys are awesome. After driving all over town and making ten different phone calls for an aftermarket part, I tried Driver's Edge. They missed my call and immediately called back and said they might have what I was looking for. Even though I pulled up 3 minutes before they closed they were waiting with the door open and a smile on their face. Took us a bit to research, swap parts out a few times and then triple check what I needed but they were the friendliest guys ever. Sorry I kept you 30 minutes late! But I will definitely bring my business here in the future and encourage others to do the same.

  Julie Allen
3 years ago
I've been a customer with driver's edge for over a year now. I was placed on the Drager Interlock device as terms of my probation and decided Driver's Edge was the place to go. With me providing them with my paperwork they made it easy and even helped me by showing me how it works. When taking it for calibrations and monitor checks Chris in service worked around my schedule to make my monthly appointments a breeze. The staff is very nice and were so helpful anytime I had questions. I highly recommend Driver's Edge they provide outstanding customer service it has been a wonderful experience for me. Thank you driver's edge!

  Bailey Hookes
a year ago
unprofessional and not knowledgeable workers. they will upsell the hell out of you and then not let you know that after they touch your car, you will have to jump your car to start it up. They destroyed my alternator and did not install the system they recommended properly. Whoever did my car should never touch car audio ever again.

  Luke Maillet
a year ago
I've been a part of Driver's Edge for over 7 years. Mrs. Velda and Mr. Dean are like parents to me, from my custom 73 Pontiac build to car after car they have showed me ways to even live better as a man. I'll forever be greatful for them and the shop!!! It's home.

  Familia Deleon
7 years ago
Man , honestly Im waiting for my 2 way car alarm remote start to be installed . And I'm already satisfied with their experience, hospitality, and all around approach to my family and I . Out of courtesy Dean checked all my amp connections and even tuned it properly. Hands down with prices around they have beat all competitors. My shopping experience for other products and items , I scale them high as well! We have just started our customer experience with them and I give them 5Stars all around. As for their techs also coming out and giving me input and knowledge 5Stars as well.To all Drivers Edge Audio, Thank you Guys!You definitely show how to turn customers into clients!